Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1931 reviews
(1,931 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These seem to lose their connection often. I've swapped them out for another brand, and no problems, so it must be the bulbs. If you buy them, they might work for you, just don't work with me and Alexa.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Michael, we appreciate you sharing this review of your experience. We are very sorry to hear this and apologize for the inconvenience. Should we earn your business back in the future, a member of our Support Team would be more than happy to assist at 1-844-302-2943. -Cync Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Good lights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT LIGHT BULBS EASY TO USE AND SETUP GOOD LIGHTING
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave us this positive feedback! We appreciate you sharing your experience with others, and hope that we can continue to impress you. -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to connect to phone. Love that I can use even when I am not home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad you are enjoying the out of home control benefits of your new devices. Thanks for being the best part of GE. -C by GE Support
Rated 5 out of 5 stars
Remotely controlled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to control remotely via app. Can turn off or on from my bed or before I enter my home!
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Evelyn - Thank you for sharing your thoughts. We are thrilled to hear that you have been enjoying your experience with our Cync Direct Connect Soft White A19 Bulbs. We appreciate you for taking time out of your busy day to leave us this review! -Cync Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
I saw the light
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can finally see inside the house! Awesome product!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thats great to hear Kikemendez! Thank you for allowing Cync to light up your home. -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great smart bulbs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart bulbs. Easy to use. Great color. Would buy again.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear! Thank you for taking the time to leave a review. We hope you enjoy your new lights. -Cync Support Team
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Functinality between Apps needs Improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but the functionality with Google Home is buggy, they need to be setup with GE’s C app to update and work more efficiently.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing Cync! We consider your feedback to be a tremendous asset to us. Your experience regarding out device integration with Google voice assistants has been shared with our Development Team for further review and future improvements. If you are experiencing connectivity issues, this is not standard and we would like to speak with you to resolve this. One of our qualified technicians can be reached by calling 1-844-302-2943. -Cync Support
- Pros mentioned:Price
Rated 5 out of 5 stars
bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great value on LED lights. Anice long warranty to.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support Team
Posted .We appreciate you leaving us this review! Thank you for allowing us to be a part of your smart home venture. - Cync Support Team
- Pros mentioned:Price
Rated 5 out of 5 stars
Good economical product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good economical product, though it is not ghost white but it's still good
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for trying our lights! We do also carry lights that change to different gradients of white called tunable white light bulbs if that ever interests you. -C by GE Support
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Light bulbs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light bulbs well worth the price recommend to everyone very warm light
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .The only thing brighter than our bulbs is this glowing review! Thank you for your feedback!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, you can easy manage your light bulbs from your smart phone
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
Rated 5 out of 5 stars
Planning to Have My Entire Home Hooked up to These
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, LOVE these light bulbs. The first one I had ever used I received as a promotional gift from Best Buy and I am so happy I did. They are so convenient! Get up for a snack and forget to turn your light off while watching a movie? No worries. If paired with Alexa you just tell her to turn the lights off and she does it! I recommend these to everyone.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found these bulbs very easy to connect. Have them throughout out my house.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you had an easy experience getting your new lights setup! Thank you for your review. We hope you enjoy your new lights. -C by GE Support
- Pros mentioned:Price
Rated 5 out of 5 stars
Great price, great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great product! I would buy again for more lamps in the house!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are excited to be saving you $$$ and energy with our smart bulbs! Thank you for leaving this fantastic review and for choosing C by GE. - C by GE Support
- Cons mentioned:App
Rated 3 out of 5 stars
50/50
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the bulbs, but the C by GE app will not stay signed in. It also states these bulb works with Alexa, but they do not alone. You will have to purchase C by GE hub.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for bringing this issue to our attention. We are currently aware of this login issue that is affecting Android users at this time. We are working on getting this issue resolved and we apologize for any inconveniences this might have caused. The Direct Connect can be connected to Alexa without a hub. Please check out our support article here: https://support.gelighting.com/hc/en-us/articles/360041920412-Enable-Alexa-for-your-Smart-Lights- to connect your devices with Alexa. If you need further assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works the way it should and user friendly.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear! We appreciate you taking the time out of your busy day to leave a positive review. -Cync Support Team
Rated 3 out of 5 stars
OK, but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good, but having yeat another app to control my devices is cumbersome. I was hoping these would integrate into my current apps, but was a no go. For the price I paid though, I can not complain too much
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Barry - We appreciate you reaching out to share your experience. We certainly apologize for any aggravation this situation may have caused. Once your Direct Connect Soft White A19 Bulbs have been setup in the Cync app you can link your Cync account to Google Home or Alexa for additional control options. If you need assistance with linking your Cync account to Google Home or Alexa, please consider giving us a call at 1-844-302-2943 and a member of our support team will be happy to assist! -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Needs improvement but on sale might be worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a wonder why these are always on sale. They constantly disconnect from Alexa. Not all the time but enough that it’s annoying. Needs improvement.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for leaving us this review. We are sorry to hear that you have been experiencing an issue with your devices disconnecting from Alexa. We would love the chance to assist you with this issue. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
- Pros mentioned:Brightness
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome bulbs. Love that I can dim them and control them through my phone.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy that you are enjoying the flexibility of your new lights Nico. Thank you for your review! - C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the way this was so easy to use and set up, worth buying
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad you had an overall smooth experience getting setup with your new smart lights Randy. Thank you for taking the time to leave a review. -C by GE Support





