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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,932 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found these bulbs very easy to connect. Have them throughout out my house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an easy experience getting your new lights setup! Thank you for your review. We hope you enjoy your new lights. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price, great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great product! I would buy again for more lamps in the house!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are excited to be saving you $$$ and energy with our smart bulbs! Thank you for leaving this fantastic review and for choosing C by GE. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart bulbs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart bulbs. Easy to use. Great color. Would buy again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! Thank you for taking the time to leave a review. We hope you enjoy your new lights. -Cync Support Team

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the bulbs, but the C by GE app will not stay signed in. It also states these bulb works with Alexa, but they do not alone. You will have to purchase C by GE hub.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for bringing this issue to our attention. We are currently aware of this login issue that is affecting Android users at this time. We are working on getting this issue resolved and we apologize for any inconveniences this might have caused. The Direct Connect can be connected to Alexa without a hub. Please check out our support article here: https://support.gelighting.com/hc/en-us/articles/360041920412-Enable-Alexa-for-your-Smart-Lights- to connect your devices with Alexa. If you need further assistance, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Rated 5 out of 5 stars

    Planning to Have My Entire Home Hooked up to These

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, LOVE these light bulbs. The first one I had ever used I received as a promotional gift from Best Buy and I am so happy I did. They are so convenient! Get up for a snack and forget to turn your light off while watching a movie? No worries. If paired with Alexa you just tell her to turn the lights off and she does it! I recommend these to everyone.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Good lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LIGHT BULBS EASY TO USE AND SETUP GOOD LIGHTING

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave us this positive feedback! We appreciate you sharing your experience with others, and hope that we can continue to impress you. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    I saw the light

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally see inside the house! Awesome product!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thats great to hear Kikemendez! Thank you for allowing Cync to light up your home. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bulbs. Love that I can dim them and control them through my phone.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy that you are enjoying the flexibility of your new lights Nico. Thank you for your review! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the way this was so easy to use and set up, worth buying

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad you had an overall smooth experience getting setup with your new smart lights Randy. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected , I only tested one of them and it was working fine

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review Shara! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great value on LED lights. Anice long warranty to.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you leaving us this review! Thank you for allowing us to be a part of your smart home venture. - Cync Support Team

  • Rated 4 out of 5 stars

    Nice Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great when they work. They are like everything technology wise, some days you just have to reset them. It is really nice being in bed and having the ability to tell Alexa to turn off the lights without having to get up!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear our products are making your life more convenient! Thank you for choosing C by GE.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ❤️❤️❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and hook up with my Echo. As of now we love them!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have if you like to hook it up with your phone.easy set up

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new direct connect smart lights. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Direct Connect Light Bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs are so easy to use and work great! Highly recommend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation 4Cujo! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up with Alexa and Google works very well no issues to set it up

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Mike, thank you for your review! We're happy to hear you are enjoying both benefits of using Alexa and Google with your smart home lights. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works the way it should and user friendly.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We appreciate you taking the time out of your busy day to leave a positive review. -Cync Support Team

  • Rated 5 out of 5 stars

    Reliable, great deal when on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard a lot of bad things, but issues others reported have likely been fixed through firmware updates...haven't had one single issue with these. If you can get them for a good sale price, definitely don't hesitate to buy them. Only negative con is the reset process. Since that is not done often unless switching networks, it's not enough for me to take off one star.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We genuinely appreciate you taking the time to share your option and recommendation. Thank you for adding value to our product and for making C by GE apart of your home. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took no time to setup and works very well!! You must try them to believe

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sheila, thank you so much for this review. We hope you enjoy your new lights and thank you for being a part of the GE family! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ge lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and best part is turning the lights off from my phone.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It's awesome to hear that you are enjoying the convenience of controlling your lights from your phone. Thanks for choosing C by GE for your home! - C by GE Support