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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,932 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gelightblubs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights bulbs are awesome great value no bridge needed

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart bulbs made good gifts this year. They were a good value.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Welcome to the GE family thank you for your review. We hope you enjoy the benefits of smart lighting. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome must buy if you are a smart home person

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy set up and they make thing easy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team

  • Rated 3 out of 5 stars

    not there yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the time being its a half baked product since it integrates with some but not all big players of IoT. Things might get better in March 2021 with the new name CYNC and new user experience. So far the best product is their Motion sensor Dimmer but its overpriced and badly designed estetically. These bulbs are not utility but ambiance oriented so careful because they are pretty yellow/incadecent looking.Dimming not smooth. BTW most brands suck with dimming range because of the cheap chips they use. In the end I'm looking for the bulb that can be controlled by any software out there.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Works great!!! Even with milk. Lights up my life.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! We are thankful you allowed us to light up your life. -C by GE Support

  • Rated 4 out of 5 stars

    Ok, But not real bright.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a smart bulb for my house. They work well. I have them paired with google assistant. No issues there. Although, they aren’t as bright as I thought they should be. But I’m satisfied for now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and better option than smart plugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale at Christmas time. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad we could be a part of your holiday! Thank you for allowing C by GE to be one of your choices for smart home lighting. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    A+ bulbs. Long lasting.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work and illuminate great. They last countless hours.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the awesome review Spanky. We're glad to hear your new smart home lights are fulfilling your needs. Enjoy your lights. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze. Set up to work with Alexa was flawless.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you had a somewhat pleasant experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support

  • Rated 5 out of 5 stars

    Twinkle little star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights, love that they can be voice-controlled.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Rated 4 out of 5 stars

    GE Smart bulb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by one of your employees that this was very easy to sync. Wrong! I could not do it. After a neighbor spent 45 minutes installing it, It worked. Haven’t installed the second light.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry you were not able to get these setup in a timely fashion as intended. Glad you were eventually able to get them setup and working. If you experience any issues please reach out to us directly at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Review of C by GE Direct Connect light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are remarkable, allowing either Alexa or Google Smart Assist to control their state (on or off) and to set up schedules for their operation. Hopefully, they last as long as advertised. Admittedly, the fact that they were part of a packaged special deal including a Lenovo Smart Clock, has influenced my view of their value.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for giving our devices a try Debbie! We hope they serve you well and produce many years of smart lighting. Thank you for the review! -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like they should. Even bought a second box for my mom

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Erin! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal and im using it will alexa and c by ge app

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Kale, thanks for the great review! Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would recommend to my friends and family.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Shell! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install in the kids room .. Kids like it . It connect to Alexa

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you Obadi, we are so happy to hear that your kids are enjoying their new lights! Thanks for taking the time to leave a review.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great smart bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great direct connect smart bulbs. Work great with Google...

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are excited to know you are enjoying your new Direct Connect lighting with Google! Thank you for choosing C by GE for your home. - C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Smart bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart bulbs I just love em .it works well.nice and bright.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are easy to work and install great value

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be considered for your smart home venture and needs! Thank you for your review Cornbread! -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    seamless google home integration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bulbs! Have them in nearly every room in our home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for another great review we appreciate it so much! Let us know if there's anything we can do for you. - C by GE Support