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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,932 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not the greatest. Loses connectivity.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lighting but annoying to setup and link through multiple apps to use through different devices. Loses connection and must be reset occasionally.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for bringing this issue to our attention and sorry for any issues caused by our devices. If you launch the app and the devices do not show up sometimes simply force closing the app and reopening can help resolve this. If not please reach out to us directly at 1-844-302-2943 so we can get your devices working properly. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart light bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product which works great with goggle assistant.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Aman, it is great to hear you are enjoying your new smart lights with Google assistant features. Welcome to the GE family! -C by GE Support

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to connect to my Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with your Alexa. Thank you for your review! -Cync Support Team

  • Rated 4 out of 5 stars

    GE Good enough, and half the price of other brands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They may not be Philips Hue or Lifx bulbs, but I don't care, they cost half the price and work well enough, well enough for my purposes at least. My only wish was that they got just a little bit brighter.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for taking the time to share your honest feedback! We are happy to hear you are enjoying the value of our products. - C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for my room and its just perfect. And super glow

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      The only thing brighter than our smart bulbs is this glowing review! Thank you for being the best part of C by GE. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE smart bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart bulbs...easy instalation, and worl with Alexa

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to be used with Alexa device and worked perfectly

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review Zonk! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and make life so much easier. Would recommend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be making life more convenient at home for you! Thanks for choosing C by GE for your home. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decice and easy to. Play We love. To buy in best buy

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Cesar! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great and were at a great price for GE brand

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, easy to install, and the app is easy to managed

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the great review Dubi! We're happy to hear you are enjoying your new smart lights. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and convenient. At $15 , you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a Very Good Product and i really like the way it is

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a review! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Bulbs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Just plug in and add on your Google home

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review Josh! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devices were easily set up. the app is very easy to use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Rated 4 out of 5 stars

    Best lightbulbs ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lighting ever. I just bought new house and wanting to make it smart living. All I do when I come home is walk in and my lights are already on so I dont trip. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and price for the bundle. Easy to set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review Luigi. We really appreciate it and hope you enjoy your new lights. - C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Easy Light setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and perfect for dimming purposes.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind words Brian! Glad you had an overall smooth experience getting your new lights integrated into your smart home ecosystem. -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Light when you want it...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as advertised. Love how bright they are.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We thank you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Rated 5 out of 5 stars

    Convenient at or away from home!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set of these bulbs that I have purchased. I can operate one of my mom's lamps in a different state. I had major surgery yesterday and being able to turn on/brighten/dim my lamp with voice commands through Alexa has be VERY helpful. Gotta love technology! >Packaging includes app info.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are happy to hear that you have been enjoying that you can control these devices from anywhere! Thank you for your review. - Cync Support Team