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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,932 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pack of 4 great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pack of 4. Easy to use and very efficient soft light

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightbulb.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy set up with app. Very impressed.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your review Josh! We greatly appreciate it. - C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, came at a great price. I will buy more.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Person! Thank you for allowing C by GE to be a brand of choice for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bulb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bulb and easy to use get connected to phone easily

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use and easy installation and value

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you are enjoying your new smart home lights! Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Smart bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price. Great value. Recommended

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the great review! Enjoy your smart home lights. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for reasonable value. I recommend it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Benn! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Rated 4 out of 5 stars

    They work well through their app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs are awesome. They work great through the app. The only issue I have is that sometimes the Alexa function doesn’t work properly. But I believe it’s more of how Alexa is set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Jeyana, thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Rated 4 out of 5 stars

    C by GE soft white direct connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal on this product. Very easy to setup and can operate using alexa or similar devices. Had few issues with wi-fi connectivity but after updating to latest firmware, it worked fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup Works great with my Alexa Would recommend

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for yet another great review! We hope you enjoy your new lights. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Illuminating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and worked with Alexa. No complaints.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new direct connect lights. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Light Bulbs. Easy to use. Plug In and go. EZ

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback! Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat product with good light and ease of use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a review! Thank you for choosing C by GE. -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great prize

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prize and they work !!...I recommend them!!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Jules! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product worth the price and does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with excellent design and high quality

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs are great for the price! Love them

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them Easy set up and the app easy to install

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you taking the time to leave a review! We're happy to hear you are enjoying your smart lights, welcome to the GE family. -C by GE Support

  • Rated 4 out of 5 stars

    Good bulbs but hate the app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs work great but I don’t think I should have to use an app, create an account, and then link them to my Alexa. They should just be able to be discovered and linked to my Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback and are always looking for ways to improve how our devices sync to other apps and how we can make that a more seamless experience for our customers. I will mention this to our development team. -C by GE Supportlas

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. Not the best or not the worst. Works fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for you feedback. We hope you enjoy your new smart lights! - C by GE Support