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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1930 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,930 reviews
  • Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works off Bluetooth which means it doesn't need a hub, but that also limits the lights to your household, which isn't a problem for most

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work real good. Easy to install. I’m waiting for them to come on special again

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello PhilipGo, we are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Rated 5 out of 5 stars

    Remotely controlled setup is simple No regrets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to home network (Alexa) for hands free control of a difficult to reach fixture. I generally use another brand but for price these where worth a try. Glad I did since these seamless connection and control. No regrets

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you found the setup for the bulbs easy and have been enjoying the seamless set up into Alexa! Thank you for taking time to leave us this feedback! – Cync Support Team

  • Rated 3 out of 5 stars

    Hampered by a poor app

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale for $20 and currently using them outside. The lights work well, but are hampered by a poor app experience. Despite being connected to the same wifi network the lights require you to have Bluetooth on and be near the light to make changes to schedules or scenes as they are called in the app. You can turn on and off without this function, but otherwise you can set and forget a schedule.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Easy Smart Light!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the cheapest and best smart lights you can get, connecting them to Alexa was very easy!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review, and glad we can offer an affordable solution for your smart home needs. -Cync Support Team

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi product. Use it for timing lights around the house; especially when traveling from home. Easy to program and works well. Allows us to program just lamps or lights, instead of having to use wifi enable plugs. Great deal when it was on sale!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review and for sharing your experiences. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Rated 5 out of 5 stars

    Wonderful product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. I was able to replace all of my light timers with the smart light bulbs. My only negative is that the installation instructions are not complete. I had to talk to the online rep to complete the process

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are happy to hear that you were able to set up your Smart Bulbs! Thank you for providing us this feedback we will be passing this along to our development team as we are always looking for ways to improve. - Cync Support Team

  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work good with my Google Home, was a little difficult to setup as you have to do 1 at a time. Other than that I would recommend them!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Jeff! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Keeps disconnecting from goggle and alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works from the app, but disconnects from google and Alexa. The reset process is ridiculous, too.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize for the connection issues you faced with the Alexa integration. If you are on android try clearing app cache in settings>apps followed by a restart can sometimes help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Rated 5 out of 5 stars

    Perfect for travelers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped my regular light bulbs for these smart ones in just a few minutes. Now, we can tell Alexa when we need lights on/off. Best part is that you can program them through the Alexa app to randomly turn on/off at different times if you are away.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Rated 5 out of 5 stars

    Great smart bulbs!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights, love that they work with Alexa so I don’t have to get up to turn them off when I need the room to be dark for movies. These bulbs are yellow tho. Most people are probably use to the clear white light, but these give out a warm yellow glow.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Katy thanks for leaving a review. We do also sell some called 'tunable white' that will adjust to different whites including the yellow glow or 'warm white'. We hope you enjoy yours!

  • Rated 4 out of 5 stars

    Good, solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, responds to commands. If hoped that the color range was going to be a bit brighter, but for the bedroom it works just fine.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but not the smoothest setup. Would probably buy again but only because of the price.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback Erin. It will help us get a sense of what needs to be improved and we are always looking for ways to improve. If there is anything we can address or resolve for you please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support

  • Rated 4 out of 5 stars

    Good Wifi light bulb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Alexa. It is nice to have a lamp with this so we don’t have to turn the know, just ask Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product that is ez to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the GE line of smart lighting but my one complaint is the integration with Alexa. You can make it work but it is glitchy and Alexa occasionally gives you the silent treatment when dealing with these lights. The C by GE app works great.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for providing honest feedback it helps us improve in any areas. We appreciate you taking the time to leave a review. Let us know if you run Into any issues at 1-844-302-2943. -C by GE Support

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Cheap and ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App cuts out occasionally and doesn’t let you login immediately. When it works it works great though.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Butter thanks for your review. Sorry for the login issues you faced. We are always looking for ways to improve our app and products. Thanks for choosing C by GE.

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Bulbs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re cool, but when trying to connect to the app, all of the bulbs will not actually connect.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry you were not able to get your new lights connected. The Direct connect lights require a 2.4. ghz wifi network to pair and maintain connection. Please reach out to us if you need assistance getting them connected at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to set up.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one bulb didnt work since the day one, the other ones are nice. easy to set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you were able to set up your bulbs, we would like to assist you with the one that has not been able to setup. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. We will gladly assist you! – Cync Support Team

  • Rated 5 out of 5 stars

    App is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these lightbulbs throughout my house and have them hooked up to my Alexa. App is great

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Lisa we are always happy to see positive reviews from our customers. Thank you for trusting our brand with your business! -Cync Support

  • Rated 4 out of 5 stars

    C by CGE bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bulbs. For some reason Alexa keeps losing track of them so have to rediscover. May just go to a smart plug and regular LEDs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for you review and for the feedback. Please reach out to us at 1-844-302-2943 if you are still experiencing any issues with Alexa integration. -C by GE Support