Customer Ratings & Reviews
- Model:
- 93128963
- SKU:
- 6425916
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Brightness
Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my lights. I put them up in my living room.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to leave a review Jessi, we appreciate it. Enjoy your new smart home lights! -C by GE Support
Remotely controlled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to control remotely via app. Can turn off or on from my bed or before I enter my home!
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Evelyn - Thank you for sharing your thoughts. We are thrilled to hear that you have been enjoying your experience with our Cync Direct Connect Soft White A19 Bulbs. We appreciate you for taking time out of your busy day to leave us this review! -Cync Support
- Cons mentioned:App
Good for the price!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product worked fine for the price. Connection went in and out intermittently but was able to deal with it.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave a review! If you experience any connection issues with your devices we would love to assist. Feel free to contact us at 1-844-302-2943 for immediate assistance. -Cync Support Team
- Cons mentioned:Connectivity
not relible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the software for these bulbs. My phone keeps loosing communication with bulbs and also could not succeed to control with my echo dot.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We apologize for the connection issues you faced with the app. If you are on android try clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance. -C by GE Support
OK, but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work good, but having yeat another app to control my devices is cumbersome. I was hoping these would integrate into my current apps, but was a no go. For the price I paid though, I can not complain too much
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Barry - We appreciate you reaching out to share your experience. We certainly apologize for any aggravation this situation may have caused. Once your Direct Connect Soft White A19 Bulbs have been setup in the Cync app you can link your Cync account to Google Home or Alexa for additional control options. If you need assistance with linking your Cync account to Google Home or Alexa, please consider giving us a call at 1-844-302-2943 and a member of our support team will be happy to assist! -Cync Support
- Pros mentioned:Brightness
Great Smart Lights.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights are super bright and work great with Alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear Mike! Thank you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
- Pros mentioned:Price
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Smart Light Bulbs for an amazing price!!!!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your awesome review and for choosing C by GE for your home. - C by GE Support
- Pros mentioned:Ease of use
Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works like a charm. Thank you.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are excited to be making your life a little more convenient! thanks for choosing C by GE - C by GE Support
Worth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is seriously amazing. It was so easy to install the app on your phone and connect. If your like me and hate coming home to a dark house after work (thanks to daylight savings) get this! I love that I can turn on a lamp from my phone prior to getting home and don’t have to walk into a dark house. Highly recommend!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .I'm glad to hear you are enjoying the benefits of smart home lighting Adrian. Thanks for taking the time to leave us a nice review. We hope you enjoy your lights! -C by GE Support
- Pros mentioned:Overall performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and I recommend to my friends!!!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your recommendation Cortes! We greatly appreciate you taking the time to leave us a review. -C by GE Support
- Pros mentioned:Overall performance
Great smart bulb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to use with alexa, and they work great.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking time out of your busy day to leave us a review! - C by GE Support
- Pros mentioned:Ease of use
Favorite Lightbulbs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. I haven’t had any problems yet.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your kind review we hope you enjoy your new lights!
- Pros mentioned:Ease of use
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, work perfectly with Alexa and Google
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to leave a review Ricardo. We appreciate it! - C by GE Support
- Cons mentioned:Connectivity
Who wants another App? Not me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lightbulbs were on sale which made them a good choice. To get them working, you have to install a GE application on your phone and then pair them with your smart assistant (Alexa,Google,etc.). I use the Echo and Alexa application to control the smart devices in my home. Pairing the light bulbs with the Amazon Echo was a little difficult and timely. Also, these lightbulbs seem to drop connectivity with my Echo every now and have to be re-paired.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support
- Pros mentioned:Brightness
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and good. very bright and nice. very good
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Good. We appreciate you taking the time to share your review! Thank you for choosing C by GE lighting.
- Pros mentioned:Ease of use
Easy product to setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and control with any smart assistant
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, GHSmart. We appreciate you sharing your review and for choosing C by GE!
- Cons mentioned:Connectivity
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for something that will give you no problems with the connectivity to your alexa or Google home, then this is not it.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest feedback Chris. It will help us get a sense of what needs to be improved and we are always looking for ways to improve. If there is anything we can address or resolve for you please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support
Good Lenovo device for Google Assistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic clock by Lenovo that is basically a mini-Google Nesti Mini. It's great because it hears your commands very well and is quite a good clock. "Hey Google, turn off Night Light" will turn off the nightlight that I find to be too bright. Wish I could just adjust that. Other than that, 5 stars.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
- Pros mentioned:Brightness
Bright light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright light. Only works one bulb in ceiling fan. Works fine in single bulb lights. Not sure how long will last as s they ate new
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for giving our devices a try! We hope they serve you well and produce many years of smart lighting for you. -C by GE Support
- Pros mentioned:Overall performance
Great Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seems to be a great but for the smart bulbs. I have never used them before so we will see how they work out?
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thanks for taking the time to reach out. We certainly understand your concern if you haven’t used this type of bulb before, but we are confident the smart bulbs will be a great fit for your needs! If you do ever have inquiries or concerns, we are glad to assist any time. Wishing you all the best! -Sarah@GEA
Brand response from Cync Support Team
Posted .Thank you for taking the time to leave a review! We hope you enjoy your new bulbs. -Cync Support Team