Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice smart lights for Google hub
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light bulbs. However they only work with google so if you're using an alexa hub they will not work on it.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for leaving us this review! We appreciate you taking the time in leaving us this feed back. We would like to assist you in setting up your Smart Bulbs to Alexa. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Rated 4 out of 5 stars
Nice light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good light. Would rate as excellent if it was brighter. Used as main light in living room and t could stand to be much brighter.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
Rated 4 out of 5 stars
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great product. I can control it anywhere via Echo or Google. No need to get up if you forget to turn off the light.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
Rated 4 out of 5 stars
Works very well
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working great. No Wi-Fi issues or connection issues. App works well also. Google home integration is great.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the honest review! Glad to hear you are enjoying our new app and we appreciate you taking the time to share your thoughts about your experience with our products. -Cync Support Team
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent bulb. Connecting can be problematic at times. Have to occasionally reset and sync bulbs.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for bringing this issue to our attention. This is not typical behavior that our lights should be doing. Please reach out to us at 1-844-302-2943 or [email protected]. We will get you up and running. - C by GE Support
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the cync app and the google home app with them. They are reliable most of the time. If they stop responding (rare) I need to manually turn off the light. Not a big problem.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the positive feedback! If you experience any issues with your devices we would love to assist. Feel free to contact us at 1-844-302-2943 if there is anything we can address or resolve for you. -Cync Support Team
Rated 4 out of 5 stars
It’s okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s good but I was expecting more light and also I thought it was a colored light like the video shows and it’s not.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Brayan, thank you for your feedback. These soft white bulbs have a yellowish hue and are adjustable. We do also carry bulbs that are 'tunable white' that will allow you to change to different variations of white (warm, cool, etc). -C by GE Support
Rated 4 out of 5 stars
Great but software needs improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are pretty great if you can get them with the bundle but unfortunately the software is a bit lacking but still great lights.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Connection problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could never get them to connect to home network. First time I’ve ever had that problem.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We regret any connection issues encountered getting connected to our devices. The direct connect light bulbs require a 2.4ghz wifi network to connect and use. Feel free to contact us if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 4 out of 5 stars
Light this way?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these light bulbs, and the price was very good. I would likely buy them again if they are offered for as good a price.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support
Rated 4 out of 5 stars
Great Light great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great as needed. No issues really at all except could not find anything to tell me if they were acceptable for outdoor use.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for reaching out to us the C by GE smart LED light bulbs are rated for use in damp conditions but not wet conditions, and we do not recommend putting them into a fully enclosed fixture. If the fixture that you want to install them on your porch has a switch indoors we do offer smart switches that control non smart fixtures. If you have any further questions please feel free to reach out to us at (1-844-302-2943)-C by GE Support
Rated 4 out of 5 stars
Sorta Smart Bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit glitchy to initially set up but they work well once programmed. Had to reset 2 of the bulbs when they failed to respond.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the feedback, we're always looking for ways to improve the app. We are currently in the works of releasing a brand new app coming soon which will improve the overall experience for our valued customers. If you need assistance please call or email at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 4 out of 5 stars
Smart bulbs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They been working good so far. Just have to download the app and follow instructions. I have it paired with Alexa so far so good
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .It's great you had an easy set up and are enjoying your experience so far! Thank you for making C by G GE apart of your home. - C by GE Support
- Cons mentioned:App
Rated 1 out of 5 stars
A real pain - even at $15
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning these light bulbs. I purchased at discount but they aren’t worth the headache compared to my hue bulbs that I’ve had for years. The first bulb would not show up in the app so I connected via google home seamlessly. I then learned since it’s not connected via the C by GE app it cannot be seen by Alexa. I then tried the second bulb and connected via the app just fine. The third bulb is found by the app but then when I connect to wifi it says unknown error. Mind you I literally just connected the second bulb via WiFi with no issue. The fourth bulb I’m not even trying. I understand these are potentially issues with the app and not the bulbs, but when these are “smart” and you have to use an app for setup it better be rock solid.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Thanks for taking your time in writing this review we appreciate it. We are always looking for ways to improve our products. I have shared your thoughts with our development team. You can reach the support team at 1-844-302-2943 if you have any further questions or issues with our products we would love to help out.
Rated 5 out of 5 stars
Let there be light!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these lights! I have used other smart lights from other companies and some how never connect with Wi-Fi or they disconnect or the app just works horrible. GE has done a great job with easy to use app and great working lights.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support
Rated 5 out of 5 stars
Nonna
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So impressed with this light. Finally, no longer have to remind everyone to turn off the lights when they leave a room. Nice sale price so was able to purchase 2 packs. Hopefully will reflect on my electric bill - we will see.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
Rated 5 out of 5 stars
Works great with Google Home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a packaged deal when purchasing a Lenovo smart clock and I have thoroughly enjoyed having this all around the house for various reasons. Mostly for the dimming control with ease of access via the Google home App.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear Chad! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
Rated 5 out of 5 stars
Smart Bulbs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these with the frame of mind to install in ceiling fan. Took me a while to figure out how to get them all to work together and individually, but they are great. Even the wife uses it!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate the honest feedback! Glad you were eventually able to get them setup and working. Feel free to reach out to us at 1-844-302-2943 if you need additional assistance. -Cync Support Team
Rated 4 out of 5 stars
Not sure who/what/when
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work really well when they work. not sure if it is an issue with Alexa or the bulbs.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for providing us with this feedback on your experience with our Direct Connect Smart Bulbs! We are always here to help you should you need assistance with your Cync devices. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
- Cons mentioned:App
Rated 3 out of 5 stars
Its ok but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but inconsistent app. Setting up a proxy user was very difficult
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Kelly, we appreciate your feedback as it helps us make improvements. We are actually releasing a new app soon based on customer feedback. We are confident it will be an improvement to the overall experience. Feel free to reach out to us if there is anything we can address or resolve for you at 1-844-302-2943 or help@cbyge.com. -C by GE Support