Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1931 reviews
(1,931 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.
This summary was generated by AI based on customer reviews.
- Cons mentioned:App
Rated 3 out of 5 stars
Didn't worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After some days one of them stop working, the app was not so great
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We would love to help with this and get any issues resolved, and regret any inconveniences. Please consider reaching out to our support team at 1-844-302-2943 for assistance. -Cync Support Team
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
May or may not be what to expect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried these smart bulbs based upon other reviews. The configuration instructions suggested an easy setup. In actual use the bulbs were quirky at best. I found it nearly impossible to get 3 bulbs in a light fixture to be assigned to the same group and turn on and off together.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time out of your day to leave us this review. We would love the opportunity to assist you. Please feel free to reach out to us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Rated 4 out of 5 stars
okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for a great price, but not sure I would have paid full. I really wish these could be used outdoors
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the valued feedback! We hope you enjoy your new direct connect lights. -C by GE Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great present for Christmas. Love the price and quality.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
Horrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t get how so many people have easily connected these bulbs. During the set up process, the bulbs had trouble connecting, and the app kept on disconnecting. After what took a LIFETIME, I finally connected them to the app. I tested the dimming, and they were literally flickering way too much. I told myself “guess 100% or 0% would have to do”. I connected them to my Google nest, and then after like a minute it COMPLETELY quit on me. First nothing connected (again) and then afterwards only 1 out of the 4 bulbs I set up connected. The nest was not recognizing the other 3, but with the app it was just fine. At this point, I didn’t think it was worth it so I’m just going to return everything now and rely on the trusty light switch! Thanks for nothing…
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .We would love the opportunity to get to the bottom of why the app does not seem to be working for you. Please consider contacting our support team at 1-844-302-2943 or chat with us in the app under settings>help. -Cync Support Team
Rated 4 out of 5 stars
Nice smart bulbs
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good smart bulbs, easy to connect to my echo system. Love the voice control. I would recommend these!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the recommendation Bobby! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team
Rated 5 out of 5 stars
Best light bulbs!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best light bulbs for my house thats all ive got to say! Very easy pairing. Have never had any issues with these. Ive bought like 6 boxes.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Chris and Jamie! Thank you for integrating Cync Direct Connect Smart Lights into your home. We are glad to hear your experience has been nothing short of positive. -Cync Support
Rated 4 out of 5 stars
Great starter smart bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter set for smart lighting. These do not dim or change colors if you are looking for that feature.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for reviewing our lights! We do also sell lights that change colors if that might interest you in the future. We hope you enjoy your new direct connect lights. -C by GE Support
Rated 5 out of 5 stars
Just fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights work great. We have lots of them and control with the Google home app. The Hue lights have a better color palate to chose from, but Google is ok if you're not too picky about your specific colors.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback! We hope you are enjoying your new Direct connect smart lights. -C by GE Support
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
GE Direct Connect Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs are a tricky to connect - but once they were, they work great.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
Rated 4 out of 5 stars
Lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do. Nothing fancy, but it is nice to program the times that they turn on and off.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to hear you are enjoying the ability to automate your lights Steve. Thank you for leaving a review! -C by GE Support
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for safety Good for seniors who can use voice commands to put lights on.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that our lights are providing convenience in your life! Thank you for taking time out of your day to leave a positive review for the community to consider. -Cync Support Team
- Pros mentioned:Brightness
Rated 3 out of 5 stars
It's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but it is frustrating setting it up. Quite bright at max setting
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Rams sorry to hear of all the frustrations caused by these lights. Our direct connect lights require a 2.4ghz wifi signal to connect to your device. Please reach out to us if you have any issues at 1-844-302-2943. - C by GE Support
Rated 4 out of 5 stars
Good smart bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These smart bulbs are great. I like putting them in the baby room to make it easier on going back and forth
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thank you for your review! - C by GE Support
Rated 5 out of 5 stars
Long lasting
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these almost 3 years ago, im still using the same 4 and i plan on upgrading whenever they go out
I would recommend this to a friendBrand response from Cync Support
Posted .Andrea, we are thrilled to hear that you are enjoying your Cync Smart Direct Connect Light Bulbs! Thank you for sharing your review. -Cync Support
Rated 4 out of 5 stars
Another good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another good product that works well with either Google or Amazon. Does what you want. What else matters?
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
Rated 5 out of 5 stars
Great Lights
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love these things. Got some a couple years back on Black Friday and they have been amazing! have them all over my house as well as outside. Set them to a schedule and let them do their thing.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support
- Pros mentioned:Brightness
Rated 3 out of 5 stars
Dim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like that they are dimabled but even at its brightest its pretty dim
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We consider and value every feedback as it is the only way we can improve our app or products. Thank you for taking the time to share your thoughts! -C by GE Support
- Cons mentioned:App
Rated 2 out of 5 stars
Theoretically great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great in theory but the app is in and out. I’ve noticed some improvement over the past week but I find myself getting frustrated… it does not connect well with Alexa so I always have to turn the lights on with my phone… which isn’t always convenient
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted .We are sorry to hear that your Smart Lights haven't been staying connected to Alexa. Here is a link to some helpful tips on connecting your devices to Alexa cyncsupport.gelighting.com/s/article/alexa. If this issue persists please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Rated 5 out of 5 stars
Great Lights. Lack HomeKit/Siri support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely changed how I operate around my house. Using voice to control the lights in me house is a god send. The fact they also have an app is amazing. Would like them to have Siri support though.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback Junior. Our direct connect lights do not work with HomeKit however we do carry bluetooth bulbs that work with Siri and homekit. Thanks for leaving a wonderful review! -C by GE Support





