Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. Easy to connect. Apps is t the best. Links to google home easily.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendRated 5 out of 5 stars
Light bulbs of the future. Lol.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to connect with Alexa. Good bulbs. Wish I would have gotten bright white instead of this yellow tint. Was satisfied by being able to dim our playroom by simply shouting a command at alexa.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there! Thank you for choosing C by GE for your family. Typically the soft white bulbs have cooler tones. If you find this to the contrary please do not hesitate to reach us at [email protected] - C by GE Support
- Cons mentioned:App
Rated 3 out of 5 stars
Complex to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me don't work well and the App has a lot of bugs
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We apologize for any frustrations that you have had while using our app and we would like to gather some more information on the issue you are experiencing. Please feel free to reach out to us directly at 1-844-302-2943 we would be more than happy to provide you with assistance. – Cync Support Team
Rated 4 out of 5 stars
Not enough light on this bulb.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light is just not enough for a room. You need to go with a brighter bulb.
I would recommend this to a friendRated 5 out of 5 stars
Lightning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice lighting We bought these for our basement and now we want them for everything else every room real good choose!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are absolutely thrilled to hear that you have had an enjoyable experience using Cync so far! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support
Rated 3 out of 5 stars
just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these due brand and value. We got them set up and working with Alexa pretty easy, however, they stopped working with Alexa about a week later and now we can not get them to work again. The app works great though, so if you are ok with just the app then I would say purchase them, however if you want them to work with Alexa I would not recommend.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest feedback and review. If you are still having issues with the Alexa integration please reach out to us so we can assist you at 1-844-302-2943. -C by GE Support
Rated 5 out of 5 stars
Great light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Easy install and very easy to control and set up
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for leaving this positive review for your Cync Direct Connect Light Bulbs! We're happy to hear that you had a simple and seamless setup experience. -Cync Support
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price, the phillips are better because this one disconnect sometime by itself
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support
Rated 4 out of 5 stars
Lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lights for dogs and kids, it can be control anywhere and it is not that strong.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you continue to explore the advantages and benefits of smart home lighting. Thank you for your review! -Cync Support Team
Rated 5 out of 5 stars
Easy lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs are terrific -- since they can be controlled remotely, we have them in several rooms where it is not always easy to get to the lamp physically.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear our lights are providing some convenience in your life. Thank you for taking the time to share your experiences and leaving a positive review. -Cync Support Team
- Pros mentioned:Price
Rated 3 out of 5 stars
GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product great value I would recommend buying this product
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving a review Ron! - C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Not so much
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not thrilled with these. Lots of connection issues.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you had connection issues with our Direct Connect wifi bulbs. We would love the opportunity to work with you in getting that issue resolved for you please consider reaching out to us directly at 1-844-302-2943 at your convenience. -Cync Support Team
Rated 4 out of 5 stars
User Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process was user friendly, quick, and without any issues
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing this Micky! We are thrilled to hear that you had a positive experience getting your devices set up. Thank you for taking the time to review our devices for others to consider! -Cync Support Team
Rated 4 out of 5 stars
So far it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for me,the only thing wrong is that sometimes it doesn’t work with my google home mini
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to leave a review. If there is something we can resolve for you please reach out at 1-844-302-2943. - C by GE Support
- Cons mentioned:App
Rated 2 out of 5 stars
Doesn't work well with GE app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize it was soft white when I bought it. That's my fault. It's too yellow for my liking. The C by GE app is not a very good app to use. You'll have a lot of trouble connecting the bulbs to the app. I'd recommend buying this only if you have a google home device or alexa.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest feedback. We are always looking for ways to improve our app so the feedback is valued and considered. - C by GE Support
- Cons mentioned:App
Rated 2 out of 5 stars
if it not dirt cheap, don't buy this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work about 60% of the time. The cync app absolutely sucks and pairing it to Google home is a pain. Half the time a bulb lobotomizes itself and it won't be smart anymore until you do the reset procedure.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi BobTheThird - This is not the experience we want for our customers. Thank you for bringing this to our attention. We would like to understand what is causing this to occur so we can resolve for you. We'd love for you to contact us at 1-844-302-2943 so we can assist. -Cync Support
Rated 5 out of 5 stars
No additional app required /w google home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once screwed in and turned on the bulbs show right up in the Google Home app and set up in seconds. A+ well worth it for the price.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the A+ and 5-star review, BrettW! We're happy to hear you had an easy setup. We hope you enjoy your lights! -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Needs a Hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a Direct connect it still needs a hub to connect.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Jimia, these bulbs do not require a hub to connect. If you are not able to get them connected please reach out to us at 1-844-302-2943. - C by GE Support
Rated 4 out of 5 stars
Bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the bulbs it was mailed to me. Very good price snd get all my stuff from beet buy
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear Rani! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
Rated 4 out of 5 stars
75% Functional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these but one of the four came non- functioning. Kind of bummed
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friend





