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  • Cync gE for Controllable lght every room. Soft White Direct Connect Smart Bulbs Simple Setup Without A Hub Soft, Warm Light Voice* & Out-of-Home Control - - alexa & Google Home - - *Requires pairing to - - - Voice Assistant sold separately) Estimated LED A19 Brightness Energy Cost Dimmable with app 800 $1.14 lumens per year 2 BULBS C Direct Connect.
  • The text on the image is grouped as follows: 1. Brightness Control 2. Multi-bulb Control 3. Control From Anywhere 4. ON/OFF 5. CYNC Soft White 6. Set Scenes/Schedules 7. works with Alexa 8. works with Google Home 9. GE is a trademark of General Electric Company. Used under trademark license.
  • Use your voice to set scenes and schedules "Alexa, activate Good Morning." works with Google Home.
  • The text on the image can be grouped and corrected as follows: "Get no-worry, from-anywhere control on Canal Street with 1 Room Living and Den Paper Lamp. GE is a trademark of the General Electric Company and is used under trademark license."
  • Cync Dark House Just Plug & Bulb Overview Video video 0 minutes 36 seconds
  • Cync Floor Plan Overview Video video 0 minutes 48 seconds

GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White

Model:
93128963
SKU:
6425916
Highly rated by customers for:
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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,932 reviews

  • App is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these lightbulbs throughout my house and have them hooked up to my Alexa. App is great

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Lisa we are always happy to see positive reviews from our customers. Thank you for trusting our brand with your business! -Cync Support

  • Cons mentioned:
    Connectivity

    May or may not be what to expect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried these smart bulbs based upon other reviews. The configuration instructions suggested an easy setup. In actual use the bulbs were quirky at best. I found it nearly impossible to get 3 bulbs in a light fixture to be assigned to the same group and turn on and off together.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time out of your day to leave us this review. We would love the opportunity to assist you. Please feel free to reach out to us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Useful Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful and a bit weird to set up. But in the end it is a nice addition to my home.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      'Cync' is always looking to make improvements. Your feedback is helpful, and allows us to grow. We would love to know more about what made setup not worthy of five stars. Feel free to reach out to us directly at 1-844-302-2943. -Cync Support Team

  • Great starter smart bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter set for smart lighting. These do not dim or change colors if you are looking for that feature.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reviewing our lights! We do also sell lights that change colors if that might interest you in the future. We hope you enjoy your new direct connect lights. -C by GE Support

  • Just fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights work great. We have lots of them and control with the Google home app. The Hue lights have a better color palate to chose from, but Google is ok if you're not too picky about your specific colors.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback! We hope you are enjoying your new Direct connect smart lights. -C by GE Support

  • Let there be light

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They go on and they go off. Sometimes they don't turn off when you tell them to but just turning them of and on again fixes it

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with Cync. We are grateful for any feedback even if it is not the most flattering as we always strive to improve our app and devices. If you are experiencing any issues with controlling your lights, please feel free to contact us directly at 1-844-302-2943. We would be happy to help resolve it for you. -Cync Support

  • Cons mentioned:
    Connectivity

    Horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t get how so many people have easily connected these bulbs. During the set up process, the bulbs had trouble connecting, and the app kept on disconnecting. After what took a LIFETIME, I finally connected them to the app. I tested the dimming, and they were literally flickering way too much. I told myself “guess 100% or 0% would have to do”. I connected them to my Google nest, and then after like a minute it COMPLETELY quit on me. First nothing connected (again) and then afterwards only 1 out of the 4 bulbs I set up connected. The nest was not recognizing the other 3, but with the app it was just fine. At this point, I didn’t think it was worth it so I’m just going to return everything now and rely on the trusty light switch! Thanks for nothing…

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We would love the opportunity to get to the bottom of why the app does not seem to be working for you. Please consider contacting our support team at 1-844-302-2943 or chat with us in the app under settings>help. -Cync Support Team

  • Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. Nothing fancy, but it is nice to program the times that they turn on and off.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear you are enjoying the ability to automate your lights Steve. Thank you for leaving a review! -C by GE Support

  • Pros mentioned:
    Ease of use

    GE Direct Connect Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are a tricky to connect - but once they were, they work great.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Pros mentioned:
    Brightness

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it is frustrating setting it up. Quite bright at max setting

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Rams sorry to hear of all the frustrations caused by these lights. Our direct connect lights require a 2.4ghz wifi signal to connect to your device. Please reach out to us if you have any issues at 1-844-302-2943. - C by GE Support

  • Good smart bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart bulbs are great. I like putting them in the baby room to make it easier on going back and forth

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thank you for your review! - C by GE Support

  • Another good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good product that works well with either Google or Amazon. Does what you want. What else matters?

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Best light bulbs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best light bulbs for my house thats all ive got to say! Very easy pairing. Have never had any issues with these. Ive bought like 6 boxes.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Chris and Jamie! Thank you for integrating Cync Direct Connect Smart Lights into your home. We are glad to hear your experience has been nothing short of positive. -Cync Support

  • Pros mentioned:
    Brightness

    Dim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that they are dimabled but even at its brightest its pretty dim

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We consider and value every feedback as it is the only way we can improve our app or products. Thank you for taking the time to share your thoughts! -C by GE Support

  • Light bulbs of the future. Lol.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to connect with Alexa. Good bulbs. Wish I would have gotten bright white instead of this yellow tint. Was satisfied by being able to dim our playroom by simply shouting a command at alexa.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there! Thank you for choosing C by GE for your family. Typically the soft white bulbs have cooler tones. If you find this to the contrary please do not hesitate to reach us at [email protected] - C by GE Support

  • Great Lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the perfect item to keep your neighbors guessing lol. I bought these so that I could turn the lights on before I came into the house. They turned into a extra form of security when away.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Keith! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Overall performance

    bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Great product high quality, Works great. could be brighter.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback Kass. We hope you enjoy your new lights and thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Cons mentioned:
    App

    Theoretically great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great in theory but the app is in and out. I’ve noticed some improvement over the past week but I find myself getting frustrated… it does not connect well with Alexa so I always have to turn the lights on with my phone… which isn’t always convenient

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are sorry to hear that your Smart Lights haven't been staying connected to Alexa. Here is a link to some helpful tips on connecting your devices to Alexa cyncsupport.gelighting.com/s/article/alexa. If this issue persists please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Cons mentioned:
    App

    Complex to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me don't work well and the App has a lot of bugs

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize for any frustrations that you have had while using our app and we would like to gather some more information on the issue you are experiencing. Please feel free to reach out to us directly at 1-844-302-2943 we would be more than happy to provide you with assistance. – Cync Support Team

  • just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these due brand and value. We got them set up and working with Alexa pretty easy, however, they stopped working with Alexa about a week later and now we can not get them to work again. The app works great though, so if you are ok with just the app then I would say purchase them, however if you want them to work with Alexa I would not recommend.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback and review. If you are still having issues with the Alexa integration please reach out to us so we can assist you at 1-844-302-2943. -C by GE Support

Page 68, Showing 1,341-1,360 of 1,932 reviews
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