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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,932 reviews
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Easy to connect. Apps is t the best. Links to google home easily.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    No Homekit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with Google Home stuff, not with Homekit at all.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for reaching out and giving a heads up on the HomeKit incompatibility with our direct connect devices. Our bluetooth bulbs work with Homekit but with the use of a C-Reach hub as well. Feel free to reach out to us directly at 1-844-302-2943 if you need more info. -C by GE Support

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. In works like a charm, and I recommend it to anybody

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to share your review and for choosing C by GE for your home! - C by GE Support

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price, the phillips are better because this one disconnect sometime by itself

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Rated 5 out of 5 stars

    Long lasting

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these almost 3 years ago, im still using the same 4 and i plan on upgrading whenever they go out

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Andrea, we are thrilled to hear that you are enjoying your Cync Smart Direct Connect Light Bulbs! Thank you for sharing your review. -Cync Support

  • Rated 4 out of 5 stars

    Not enough light on this bulb.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is just not enough for a room. You need to go with a brighter bulb.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product great value I would recommend buying this product

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving a review Ron! - C by GE Support

  • Rated 4 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights for dogs and kids, it can be control anywhere and it is not that strong.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Smart light bulb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as it is supposed to do nothing more nothing less

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lights the house and voice commands work would recommend

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Drew, thank you for this positive review! We are glad to hear that you are enjoying the convenience of using voice commands to control your Cync lights. -Cync Support

  • Rated 4 out of 5 stars

    So far it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for me,the only thing wrong is that sometimes it doesn’t work with my google home mini

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time to leave a review. If there is something we can resolve for you please reach out at 1-844-302-2943. - C by GE Support

  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Doesn't work well with GE app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize it was soft white when I bought it. That's my fault. It's too yellow for my liking. The C by GE app is not a very good app to use. You'll have a lot of trouble connecting the bulbs to the app. I'd recommend buying this only if you have a google home device or alexa.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback. We are always looking for ways to improve our app so the feedback is valued and considered. - C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not so much

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled with these. Lots of connection issues.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry to hear that you had connection issues with our Direct Connect wifi bulbs. We would love the opportunity to work with you in getting that issue resolved for you please consider reaching out to us directly at 1-844-302-2943 at your convenience. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Needs a Hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a Direct connect it still needs a hub to connect.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jimia, these bulbs do not require a hub to connect. If you are not able to get them connected please reach out to us at 1-844-302-2943. - C by GE Support

  • Rated 5 out of 5 stars

    Easy lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are terrific -- since they can be controlled remotely, we have them in several rooms where it is not always easy to get to the lamp physically.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear our lights are providing some convenience in your life. Thank you for taking the time to share your experiences and leaving a positive review. -Cync Support Team

  • Rated 4 out of 5 stars

    Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the bulbs it was mailed to me. Very good price snd get all my stuff from beet buy

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Rani! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Rated 4 out of 5 stars

    Lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked food just need strong wifi. You can are time up by zones or areas for home entry

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review Jaygilliz! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale wanted to use them but they didn’t fit my fan so I had to return them

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It's unfortunate the bulbs didn't fit on your fixture but we appreciate your consideration! - C by GE Support

  • Rated 5 out of 5 stars

    Lightning

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lighting We bought these for our basement and now we want them for everything else every room real good choose!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are absolutely thrilled to hear that you have had an enjoyable experience using Cync so far! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

  • Rated 5 out of 5 stars

    Smart bulb, easy connect to google home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are easy to connect to your existing network. The best thing about GE bulbs is that it does not require another 3rd party app, instead, it connect directly to google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review Kevin! We hope you enjoy your new smart home venture. -C by GE Support