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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1930 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,930 reviews
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s are great bulbs to have on hand. I have been replacing standard bulbs and CFL. I never imagined how great the remote access could be.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your Direct Connect lights! -C by GE Support

  • Rated 5 out of 5 stars

    Nice replacement for hands free lights on/off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these so we could turn the kitchen lights on/off by voice. Works really wonderful for that, if a bit slow to turn on/off at times

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Rated 5 out of 5 stars

    Must have with Google Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta. Google Home ready all you actually need is imminent sense. Bought this on deal of the day and this was one of the best purchase I made.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review Deon! -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away from these at all cost!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are trash, do not waste your time on even one, I bought 14. They are not wifi they are bluetooth, the lose connectivity super easy, on thier own,and on power outages, they do not restablish a connection, simply disappear from all apps, and you have to walk from room to room flipping the light switch in a special "reset pattern" which take a lot of time... to get them back. And that is tech supports only solution, that and blaming Google and alexa. You've been warned.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Anubis, we are sorry to hear that you had this experience with our direct connect bulbs. This specific product is wifi enabled and requires a 2.4ghz wifi network to control through the app. If there is not an active 2.4ghz wifi connection the devices will not function in the app. We appreciate you at least giving us a try and for providing feedback to allow us to improve and we are always looking to do so. -C by GE Support

  • Rated 5 out of 5 stars

    Home automation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart lights fit the bill for our automated home. More automation and lower energy costs are what I am working for. These fit the bill.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be saving you time and energy! Thank you for leaving a great recommendation.- C by GE Support

  • Rated 4 out of 5 stars

    Easy to install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works with our Alexa based Smart Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been 5 star but these can be tough to get to work

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry to hear you had this experience with our lights. If you are still experiencing any issues please reach out to us at 1-844-302-2943. -C by GE Support

  • Rated 3 out of 5 stars

    Greatlight when works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If poeer goes out it will not work when power is restored. You can sometimes get it back to working through app but most of the time no.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for bringing this to our attention, Jami. If you are still unable to connect to your lights please contact us at 1-844-302-2943 for assistance. -Cync Support

  • Rated 4 out of 5 stars

    Alexa lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. They look more yellow then white though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, takes a bit longer to get everything setup

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Rated 5 out of 5 stars

    LOVE these smart bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE these smart light bulbs! You can use them through your app or through Alexis or Google. They are dimmable which is a bonus!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We thank you for taking the time to leave us a review. It helps us to continue providing great products to our customers. We hope you enjoy your new lights! - C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    generally good but has buggy issues sometimes.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    generally good but has buggy issues sometimes. Sometimes we loose connection to the lights and they strobe until we fix it. Not a super fun thing for a sensory sensitive household.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hi Kyrsten, we want you to have a positive experience with our light bulbs. What you have described certainly does not align with the functionality of our product, and we would like to get to the bottom of why this has occurred. Many factors including, Wi-Fi connection, switch in use, and fixture can all play a role. We strongly encourage calling 1-844-302-2943 to speak with a Technician so that we can resolve this. -Cync Support Team

  • Rated 5 out of 5 stars

    Convenience at your finger tips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are excellent to add to your smart home devices. Ensure, you are pairing in same room with the remote . I purchased 4 boxes.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are great. I actually purchased 3 sets. I’ve had no issues and I have them all connected to my Alexa. Set up was super easy too

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear BrandiK! Glad to hear you had an easy experience getting everything setup. -C by GE Support

  • Rated 5 out of 5 stars

    Love Em

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy. I love being able to control lights throughout the house without leaving my spot. Maybe a little too energy-efficient :)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not easy to use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the bulbs to be difficult to configure in the app and did not stay connected.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We certainly regret that you had issues with your lights maintaining a reliable connection. If you have not already done so we implore you to attempt factory resetting your devices using the steps in our factory reset guide located here cyncsupport.gelighting.com/s/article/factory-reset-your-device. Feel free to contact us at 1-844-302-2943 for further assistance. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    C by GE Bulbs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine when I use my home network to communicate with them. Connecting to them when I am away from home has been an issue most of the time. Even with the new app that came out recently.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out to us and informing us of the issues you are having controlling your devices away from home. If you're having issues controlling your devices while away from home try these following steps when that occurs. First confirm your phone is connected to the internet then refresh the home screen of the app and wait 15 seconds for devices to connect. Force close the Cync app, then reopen the app. Logout of the Cync app, then log back in. Feel free to contact us at 1-844-302-2943 if this issue persists. -Cync Support Team

  • Rated 5 out of 5 stars

    These work better than Phillips brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought the Phillips Hughes brand which do the same thing as this for five times the amount that I paid for these and these work better

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jeremy, we appreciate you taking the time to leave a review for us. We hope you enjoy your new lights. - C by GE Support

  • Rated 4 out of 5 stars

    Easy to use remotely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and very affordable. quality seems to be ok.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying your new smart home products. Thanks for choosing C by GE for your smart home needs!

  • Rated 4 out of 5 stars

    Good ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and it does the job ! Works great with WiFi

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your recommendation. We are happy to hear you are enjoying your smart bulbs. - C by GE Support