Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Cync gE for Controllable lght every room. Soft White Direct Connect Smart Bulbs Simple Setup Without A Hub Soft, Warm Light Voice* & Out-of-Home Control - - alexa & Google Home - - *Requires pairing to - - - Voice Assistant sold separately) Estimated LED A19 Brightness Energy Cost Dimmable with app 800 $1.14 lumens per year 2 BULBS C Direct Connect.
  • The text on the image is grouped as follows: 1. Brightness Control 2. Multi-bulb Control 3. Control From Anywhere 4. ON/OFF 5. CYNC Soft White 6. Set Scenes/Schedules 7. works with Alexa 8. works with Google Home 9. GE is a trademark of General Electric Company. Used under trademark license.
  • Use your voice to set scenes and schedules "Alexa, activate Good Morning." works with Google Home.
  • The text on the image can be grouped and corrected as follows: "Get no-worry, from-anywhere control on Canal Street with 1 Room Living and Den Paper Lamp. GE is a trademark of the General Electric Company and is used under trademark license."
  • Cync Dark House Just Plug & Bulb Overview Video video 0 minutes 36 seconds
  • Cync Floor Plan Overview Video video 0 minutes 48 seconds

GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White

Model:
93128963
SKU:
6425916
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,932 reviews

  • User Friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was user friendly, quick, and without any issues

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this Micky! We are thrilled to hear that you had a positive experience getting your devices set up. Thank you for taking the time to review our devices for others to consider! -Cync Support Team

  • 75% Functional

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these but one of the four came non- functioning. Kind of bummed

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend

  • Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When connected it works good, but not so stable connection. Easy to schedule, app work ok

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback Santos. It will help us get a sense of what needs to be improved and we are always looking for ways to improve. If there is anything we can address or resolve for you please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support

  • Instant Light

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase...Set up so all I have to do is say Turn on "my light" and light comes on...Then all I have to do is say turn off "my light" and BOOM, light turns off.....Love it !!!!!

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear that Boofert! We hope you are enjoying your new smart lights and thank you for choosing C by GE for your smart home needs! -C by GE Support

  • good for the sale price only

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light is not that bright, but the sale price was reasonable. works good with Google Home.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback Norma. Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Perfect for my use case.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with a motion sensor. I use these in my garage to automatically turn on/off.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Cons mentioned:
    App

    if it not dirt cheap, don't buy this

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work about 60% of the time. The cync app absolutely sucks and pairing it to Google home is a pain. Half the time a bulb lobotomizes itself and it won't be smart anymore until you do the reset procedure.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi BobTheThird - This is not the experience we want for our customers. Thank you for bringing this to our attention. We would like to understand what is causing this to occur so we can resolve for you. We'd love for you to contact us at 1-844-302-2943 so we can assist. -Cync Support

  • Easy set up lights

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bulbs for Google assist they have made adding bulbs extremely simple. I am using these outside for garage lights. Not sure they are rated for outdoor but they work

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review! Unfortunately our smart lights are not rated for outdoor use but we have seen success with using them under a covered area, but we do not recommend them to be in an enclosed fixture due to the way LED lights dissipate their heat. -Cync Support Team

  • Pros mentioned:
    Price

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price, would definitely purchase again

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Pebbles! Thank you for taking the time to leave your recommendation.

  • Quick & Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs work flawlessly and since they are direct connect, do not have depend on a network connection. Simple plug and play and can control through your mobile application.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Cool

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way cool. I have them in my hallway and a light by my fireplace. When I need to go up the stairs I can simply use my phone to turn on or off the lights

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Comes and goes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they were great. One is now flickering on and off and one does not come on. When we hooked them up to Alexa they worked great for a while, now she does not recognize them so I turn them on with my iphone.......wifi is one of those mysteries so will get Best Buy geeks to come out to see if they can figure it out

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize for the connection issues you faced with the app. If you are on android try clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support

  • Awesome!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew how much of an advantage smart bulbs were until now. I have total control of the lighting in the home or away from home. I recommend you try it, you won't regret it.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review and kind words Flaco! Thanks for choosing C by GE for your smart home needs. - C by GE Support

  • Nice Hue Alternative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 20 Hue bulbs and bought these as a test to see how these would fit in my system. I have a google home and these just worked and are a fraction of the cost of Hue.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear ICode! Thank you for giving our lights a try! We hope you enjoy. -C by GE Support

  • Sidneycheek

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These builds are the best,never thought that someone could invent such a smart light bulb ,it comes very handy because my wife get on us about forgetting to cut off the lights

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review! We hope you enjoy the convenience of smart lighting. -C by GE Support

  • Nice product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to use, i think the color of light is white so I buy it.But is not.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for reaching out and leaving a review. We have other bulbs that are full color and tunable white if that would suit your needs better. Feel free to reach out to us at 1-844-302-2943 if you need any info. -Cync Support Team

  • Good WiFi light

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months, it's working quite well. No issues. I especially like the option to schedule for the light to turn off and on.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We regret hearing that your bulbs are not working as intended. If your lights are not able to reconnect to the Cync app we recommend factory resetting it using these steps: Start with the light off for at least 5 seconds. Turn on for 8 seconds. Turn off for 2 seconds. Repeat this process 5 more times, or until the light bulb flashes. If this issue persists please contact us at 1-844-302-2943. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Lights

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally the lights will not be able to connect.

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry to hear that. This is not typical behavior that our lights should be doing. Please reach out to us at 1-844-302-2943 so we can get this resolved for you. - C by GE Support

  • Good light

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on sale . Easy to set up . Great product I would definitely recommend

    This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Manny! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Best smart bulbs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several brands of smart bulbs, Geenie was one, these are the best smart light bulbs I have bought. I chose this particular one because I do not need a hub.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

Page 70, Showing 1,381-1,400 of 1,932 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.