Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s are great bulbs to have on hand. I have been replacing standard bulbs and CFL. I never imagined how great the remote access could be.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your Direct Connect lights! -C by GE Support
Rated 5 out of 5 stars
Nice replacement for hands free lights on/off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these so we could turn the kitchen lights on/off by voice. Works really wonderful for that, if a bit slow to turn on/off at times
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support
Rated 5 out of 5 stars
Must have with Google Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta. Google Home ready all you actually need is imminent sense. Bought this on deal of the day and this was one of the best purchase I made.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get these at a deal! Thank you for the review Deon! -C by GE Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Stay away from these at all cost!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs are trash, do not waste your time on even one, I bought 14. They are not wifi they are bluetooth, the lose connectivity super easy, on thier own,and on power outages, they do not restablish a connection, simply disappear from all apps, and you have to walk from room to room flipping the light switch in a special "reset pattern" which take a lot of time... to get them back. And that is tech supports only solution, that and blaming Google and alexa. You've been warned.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Anubis, we are sorry to hear that you had this experience with our direct connect bulbs. This specific product is wifi enabled and requires a 2.4ghz wifi network to control through the app. If there is not an active 2.4ghz wifi connection the devices will not function in the app. We appreciate you at least giving us a try and for providing feedback to allow us to improve and we are always looking to do so. -C by GE Support
Rated 5 out of 5 stars
Home automation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These smart lights fit the bill for our automated home. More automation and lower energy costs are what I am working for. These fit the bill.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be saving you time and energy! Thank you for leaving a great recommendation.- C by GE Support
Rated 4 out of 5 stars
Easy to install!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works with our Alexa based Smart Home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support
Rated 4 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been 5 star but these can be tough to get to work
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear you had this experience with our lights. If you are still experiencing any issues please reach out to us at 1-844-302-2943. -C by GE Support
Rated 3 out of 5 stars
Greatlight when works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If poeer goes out it will not work when power is restored. You can sometimes get it back to working through app but most of the time no.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for bringing this to our attention, Jami. If you are still unable to connect to your lights please contact us at 1-844-302-2943 for assistance. -Cync Support
Rated 4 out of 5 stars
Alexa lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. They look more yellow then white though.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendRated 4 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, takes a bit longer to get everything setup
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
Rated 5 out of 5 stars
LOVE these smart bulbs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE these smart light bulbs! You can use them through your app or through Alexis or Google. They are dimmable which is a bonus!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We thank you for taking the time to leave us a review. It helps us to continue providing great products to our customers. We hope you enjoy your new lights! - C by GE Support
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
generally good but has buggy issues sometimes.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.generally good but has buggy issues sometimes. Sometimes we loose connection to the lights and they strobe until we fix it. Not a super fun thing for a sensory sensitive household.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hi Kyrsten, we want you to have a positive experience with our light bulbs. What you have described certainly does not align with the functionality of our product, and we would like to get to the bottom of why this has occurred. Many factors including, Wi-Fi connection, switch in use, and fixture can all play a role. We strongly encourage calling 1-844-302-2943 to speak with a Technician so that we can resolve this. -Cync Support Team
Rated 5 out of 5 stars
Convenience at your finger tips
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs are excellent to add to your smart home devices. Ensure, you are pairing in same room with the remote . I purchased 4 boxes.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bulbs are great. I actually purchased 3 sets. I’ve had no issues and I have them all connected to my Alexa. Set up was super easy too
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear BrandiK! Glad to hear you had an easy experience getting everything setup. -C by GE Support
Rated 5 out of 5 stars
Love Em
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is easy. I love being able to control lights throughout the house without leaving my spot. Maybe a little too energy-efficient :)
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Not easy to use.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the bulbs to be difficult to configure in the app and did not stay connected.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We certainly regret that you had issues with your lights maintaining a reliable connection. If you have not already done so we implore you to attempt factory resetting your devices using the steps in our factory reset guide located here cyncsupport.gelighting.com/s/article/factory-reset-your-device. Feel free to contact us at 1-844-302-2943 for further assistance. -Cync Support
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
C by GE Bulbs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work fine when I use my home network to communicate with them. Connecting to them when I am away from home has been an issue most of the time. Even with the new app that came out recently.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for reaching out to us and informing us of the issues you are having controlling your devices away from home. If you're having issues controlling your devices while away from home try these following steps when that occurs. First confirm your phone is connected to the internet then refresh the home screen of the app and wait 15 seconds for devices to connect. Force close the Cync app, then reopen the app. Logout of the Cync app, then log back in. Feel free to contact us at 1-844-302-2943 if this issue persists. -Cync Support Team
Rated 5 out of 5 stars
These work better than Phillips brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought the Phillips Hughes brand which do the same thing as this for five times the amount that I paid for these and these work better
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Jeremy, we appreciate you taking the time to leave a review for us. We hope you enjoy your new lights. - C by GE Support
Rated 4 out of 5 stars
Easy to use remotely
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, and very affordable. quality seems to be ok.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that you are enjoying your new smart home products. Thanks for choosing C by GE for your smart home needs!
Rated 4 out of 5 stars
Good ones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and it does the job ! Works great with WiFi
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your recommendation. We are happy to hear you are enjoying your smart bulbs. - C by GE Support





