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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,932 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this light you can control them by your phone which is very good option specially when you’re lazy to turn it off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear our lights are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bulb lights, it takes longer to respond to Commands, compared to other brands

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the honest feedback David. Please let us know if you experience any issues at 1-844-302-2943. We would love to hear from you! -C by GE Support

  • Rated 4 out of 5 stars

    Light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and safe when im not home or coming home late after drk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great for all the houses lights

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are pleased to hear you had an overall easy experience with setting up your lights. Thank you for choosing C by GE for your smart home needs.

  • Rated 5 out of 5 stars

    Direct Connect Bulbs Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very cool lights that connect to your WIFI without a hub. The timers work well and we change the colors based upon the holidays which is a nice feature.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Rated 5 out of 5 stars

    Great Convenience to Turning Lights ON and OFF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to a Smart Home. Adds tremendous convenience to turning lights on and off from anywhere in the home where a Smart Interface can be engaged and accessed.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be saving you time and energy with out Direct Connect smart bulbs. Thanks for taking the time to share your experience and for making us apart of your home. - C by GE Support

  • Rated 4 out of 5 stars

    Ge c with Google mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little finicky but for the most part works well with Google voice commands.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Rated 5 out of 5 stars

    Excelent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this lights for $20. Excelente lights. App is great, no problems for me. Can control lights from anywhere (more than 100miles away and was able to control it.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smart bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, so happy with this purchase, plan on buying more

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us this review! We are happy to hear that you have been enjoying your experience with our Smart Bulbs and have included them in your smart home venture. – Cync Support Team

  • Rated 5 out of 5 stars

    Good entry into smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these in a value pack with the Lenovo clock. First smart bulbs and I really like them. Maybe not a seamless as other more expensive brands, but I like 'em.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Shaun, we're happy to hear you are enjoying your new lights and thank you for the feedback. We are currently in the works of releasing a brand new app that is coming soon which will improve the overall experience for our valued customers. Welcome to the GE family! -C by GE Support

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a smart option to my room lightning. Works great with my Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Teach, thank you for the great review! We're happy to hear you are enjoying your new smart lights for your home. -C by GE Support

  • Rated 5 out of 5 stars

    Smart Bulb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are everything! The perfect lighting and so convenient works with alexa, google and I believe others. Definetley recommend this upgrade to your regular bulbs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Rated 4 out of 5 stars

    SOLID

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT BUT DISCONNECTS FROM WIFI SOMETIMES. STILL WOULD RECOMMEND

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Rated 5 out of 5 stars

    C by Ge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I hope it is going to save me some money on my electric bills. I always forget to turn off the lights at night.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad that we could help resolve an issue within your space. Thank you for being a valued customer of Cync! -Cync Support

  • Rated 5 out of 5 stars

    GE Smart Bulb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart LED bulbs are very useful additions to my household. Color changing ability is certainly a welcome feature, making the bulbs very versatile.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! We definitely appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Great gift!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave them as a gift. My son loves them. They are very energy efficient and with their Alexa it helps them from having to walk in the dark to get to the switch.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Rated 4 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and big range of brightness levels. Using with Google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Alexa and these light bulbs for my 14 year old sons room. He was able to install both to make his room a "smart" room. Easy installation. Good buy!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Donnie! We hope your son enjoys his new lights. Thank you for leaving us a review! -C by GE Support

  • Rated 4 out of 5 stars

    Simple set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy using the C by GE App and connectivity is pretty good so far

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy that you had an easy experience with connecting our lights, and we hope you enjoy them. Thank you for your review!

  • Rated 5 out of 5 stars

    Bulb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bulbs but did not work with my Alexa I know they’re good bulbs from other people so I know they were work but not with my Alexa for some reason

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for bringing this to our attention Virginia and sorry for any issues getting this setup. To sync your lights to Alexa you will need to enable the Cync skill under skills and games in the Alexa app, then sign into your Cync account. After that you can give the command "Alexa sync my devices" and it should locate your devices. If not please contact us for further assistance at 1-844-302-2943. -Cync Support Team