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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,932 reviews
  • Rated 5 out of 5 stars

    Great Light bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun addition to any home with smart controllers, LOVE LOVE LOVE the color of this bulb, it is not to bright. Perfect for any room. Easy to control and install.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we’ll be more than happy to assist.

  • Rated 4 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for automatic control of light. Through GE app it worked.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're always happy to offer solutions for your smart home needs! - C by GE Support

  • Rated 3 out of 5 stars

    Not so smart bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed as I thought GE suppose to be a good brand name. However, I found this bulb as DUMB rather than smart bulb! Always disconnected from my Wi-Fi and need to log into the APP again and again. Eventually decided to use it as a normal light bulb instead. Don't waste your money on this.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry you have had this experience, this is not typical performance that the app or the products should be doing. Please reach out to our Support Team, so we can get to the bottom of the issue and get these devices and your app working properly. You can reach the support team at 1-844-302-2943 -C by GE Support

  • Rated 4 out of 5 stars

    Ge Smart LEDs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used only a few times but have come thru with the smart compatibility.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Rated 5 out of 5 stars

    Bright Idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights don’t get as dim as I would like, for very low glow, but work well and were fairly easy to set up in Google Home. Ended up buying a second box.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support

  • Rated 4 out of 5 stars

    Smart Led lightbulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lightbulbs are hard to use. I had a hard time getting them to work.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Cruzer sorry to hear of all the difficulties with getting them set up. If you are still experiencing any issues please reach out to us at 1-844-302-2943

  • Rated 5 out of 5 stars

    Worth it's value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up like the others and nice warm color.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Peter, we're so glad to hear that you're enjoying your Cync Direct Connect Light Bulbs! Thanks for taking the time to share your easy setup experience. -Cync Support

  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The bulbs work precisely with my Google devices.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear your experience has gone smoothly and that you're enjoying your C by GE lighting! Thank you for taking the time to share with us.

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not as smart as you'd like them to be!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect to the Google Home app quite easily! But, they are very difficult when trying to connect to the C by GE app!!! So, scheduling is much more difficult! I'm not sure I'd buy them again...especially at the regular price!

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Rated 4 out of 5 stars

    Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy, however they do not stay connect to WiFi well.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Bella, we're sorry to hear your lights keep disconnecting from your Wi-Fi network. This is definitely not the behavior we expect from our devices. Please contact us at 1-844-302-2943 or help@cbyge.com so we can resolve your connection issues. -C by GE Support

  • Rated 4 out of 5 stars

    Nest light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase and other things I can do with the nest.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Rated 4 out of 5 stars

    Bill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good led light for home save me money on light bill

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to provide money saving options for your smart home venture. Thank you for taking time out of your weekend to leave a review! -Cync Support Team

  • Rated 5 out of 5 stars

    Love these lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are great I have them in every room of the house they are dimmable and have to ability to be set to turn on and off whenever you please

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hiya Tony. It's fantastic to hear you are having such a wonderful experience with your Direct Connect bulbs! Thank you for integrating C by GE into your home. - C by GE Support

  • Rated 5 out of 5 stars

    Love Smart gadgets!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't needed them yet, they were an awesome price. Have not had time to play with them yet but will this weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get use to how to use these. After a couple of days messing with them. It was all good in the hood.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you sharing your experience with our Direct Connect Light Bulbs. If you need any assistance, we are always here to help!  Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Rated 4 out of 5 stars

    Very good butt not the best value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good bulbs but still a little pricey given what they are.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback Scott! Be on the lookout for any deals from our distributors as they often have them. -C by GE Support

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light bulbs works on command with my Google setup

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Ivan, thank you for sharing this positive review for Cync Smart Light Bulbs! We are thrilled to hear that your lights were easy to integrate with Google Home. -Cync Support

  • Rated 5 out of 5 stars

    Works great with Alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these light bulbs. Connects easily to Alexa so I’m able to turn them on and off by just asking Alexa or you can control them from the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs aren't overly bright but they definitely get the job done.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate all the feedback and thank you for leaving us a review. We hope you enjoy your new smart lights. -C by GE Support

  • Rated 5 out of 5 stars

    Light with lots of features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought like 24pcs of this. Bringing it to the Philippines. But didn't notice its only 100v. But im using it here. Perfect with my alexa echo show

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review! -C by GE Support