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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,932 reviews
  • Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the bulbs i buy anymore , wait for sale , great with Google

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review Benny! We greatly appreciate it. - C by GE Support

  • Rated 5 out of 5 stars

    Great affordable smart lightbulb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small lightbulb that integrates with google home seamlessly. The light is warm instead of cold, so keep the color in mind

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are glad to hear you had a seamless integration with your google home ecosystem. Thank you for leaving a review! -Cync Support Team

  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Smit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are good but the APP is terrible always making me log in and wont save my info. I dont know why it always asks me turn on location and bluetooth. Already replaced them with a different brand will not buy these again.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We apologize that you were not satisfied with your experience but appreciate you taking the time to share your honest feedback to help us improve our product. - C by GE Support

  • Rated 3 out of 5 stars

    Ok but would go with Phillips.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light brightness is very good but ability to group and synch is very difficulty. In the end I could only get 2 of 4 to synch up after several tries. The Phillips Hue were much better grouping and working with voice commands but then they were more expensive.... but worth the money.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave feedback. If you are still experiencing any issues connecting your bulbs please consider reaching out to us at 1-844-302-2943. -C by GE Support

  • Rated 4 out of 5 stars

    Helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look these. Have them in 4 if our lamps around the house

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support

  • Rated 5 out of 5 stars

    Great Light Bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE - Cync Direct Connect Light Bulbs (4 A19 Smart LED Light Bulbs), 60W Replacement (Packaging May Vary) - Soft White.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave a positive review! If you have any questions about our products you can visit gelighting.com or contact us directly at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Let there be light

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a smart light for bed room so took a chance with the deal. Although there was a hiccup with setup they working fine and do the job.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these setup! Thank you for your review. -C by GE Support

  • Rated 5 out of 5 stars

    Edbaha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can control this lights from my phone! I’m able to control the lights from anywhere in the house. And when I’m in bed to sleep!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Eddy, we're happy to hear you are enjoying the benefits of your new smart home lights. -C by GE Support

  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s are great bulbs to have on hand. I have been replacing standard bulbs and CFL. I never imagined how great the remote access could be.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your Direct Connect lights! -C by GE Support

  • Rated 5 out of 5 stars

    Must have with Google Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta. Google Home ready all you actually need is imminent sense. Bought this on deal of the day and this was one of the best purchase I made.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review Deon! -C by GE Support

  • Rated 5 out of 5 stars

    Home automation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart lights fit the bill for our automated home. More automation and lower energy costs are what I am working for. These fit the bill.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be saving you time and energy! Thank you for leaving a great recommendation.- C by GE Support

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been 5 star but these can be tough to get to work

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry to hear you had this experience with our lights. If you are still experiencing any issues please reach out to us at 1-844-302-2943. -C by GE Support

  • Rated 4 out of 5 stars

    Easy to install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works with our Alexa based Smart Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away from these at all cost!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are trash, do not waste your time on even one, I bought 14. They are not wifi they are bluetooth, the lose connectivity super easy, on thier own,and on power outages, they do not restablish a connection, simply disappear from all apps, and you have to walk from room to room flipping the light switch in a special "reset pattern" which take a lot of time... to get them back. And that is tech supports only solution, that and blaming Google and alexa. You've been warned.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Anubis, we are sorry to hear that you had this experience with our direct connect bulbs. This specific product is wifi enabled and requires a 2.4ghz wifi network to control through the app. If there is not an active 2.4ghz wifi connection the devices will not function in the app. We appreciate you at least giving us a try and for providing feedback to allow us to improve and we are always looking to do so. -C by GE Support

  • Rated 4 out of 5 stars

    Alexa lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. They look more yellow then white though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE these smart bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE these smart light bulbs! You can use them through your app or through Alexis or Google. They are dimmable which is a bonus!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We thank you for taking the time to leave us a review. It helps us to continue providing great products to our customers. We hope you enjoy your new lights! - C by GE Support

  • Rated 5 out of 5 stars

    Convenience at your finger tips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are excellent to add to your smart home devices. Ensure, you are pairing in same room with the remote . I purchased 4 boxes.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Love Em

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy. I love being able to control lights throughout the house without leaving my spot. Maybe a little too energy-efficient :)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Rated 5 out of 5 stars

    These work better than Phillips brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought the Phillips Hughes brand which do the same thing as this for five times the amount that I paid for these and these work better

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jeremy, we appreciate you taking the time to leave a review for us. We hope you enjoy your new lights. - C by GE Support

  • Rated 4 out of 5 stars

    Good ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and it does the job ! Works great with WiFi

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your recommendation. We are happy to hear you are enjoying your smart bulbs. - C by GE Support