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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,932 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Don't Bother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT easy to set up. I bought a dot and got 1 free light bulb (a different brand) with it. That bulb worked Great. Wanted more but bought this kind because they were cheaper. Says it doesn't need a hub, but it doesn't say that you DO need a "skill" to use with Alexa echo dot or show 8. You need to download "c by ge app", add to Alexa app & alexa devices and the app doesn't work, doesn't let you sign in, won't let you reset password etc. I'm very tech savvy and returning all 3 boxes of these that I bought. Already ordered more of the other kind.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there MIssMagee thanks for your feedback and for bringing this issue to our attention. We would've loved the opportunity to have resolved the password issues for you. If you are still having these issues please reach us at 1-844-302-2943. If not then we thank you for your business and for at least giving us a try.

  • Rated 5 out of 5 stars

    Lit up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal bought for Black Friday I would recommend very easy integration with the rest of my summer home devices.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are excited to be saving you energy at a great cost! Thank you for choosing C by GE for your smart home set up. - C by GE Support

  • Rated 5 out of 5 stars

    Great Ligts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lights and excellent pricing. Compatible with Alexa. Using the lights on the ceiling fan and night table lamps

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for your review Nora. We hope you are enjoying your new smart lights! -C by GE Support

  • Rated 5 out of 5 stars

    Great Smart Bulb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these bulbs. We have had no issues. They work perfectly with Amazon's Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave us this review, we really appreciate it! We are happy to hear that you have included us in your Smart Home venture. – Cync Support Team

  • Rated 5 out of 5 stars

    Works well, when I use it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on a promotion. Works well however I use infrequently as the light is on a switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lights. Now dont have to get up to turn lights off. Good for the parents. Kids enjoy them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Imran! We definitely appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be getting more of these. Connection to Alexa really helps. We were able to setup rooms as well.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats awesome to hear! We thank you for allowing us to be your brand for your smart home lighting needs. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Cost effective reliable bulbs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two dozen of these. Google home integration.. Hey google dim the lights.... Who doesn't want to do that?

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the wonderful review, we appreciate the feedback! Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 2 out of 5 stars

    Good for GE APP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having trouble with GE app and connecting them to my Alexa voice control. But light bulbs are excellent and may just have to use the app directly. Very good price for the quantity!

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry you were not able to integrate our lights with your Alexa device! Please reach out to us at 1-844-302-2943 so we can assist you. -C by GE Support

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I have it connected to my Alexa app and it is amazing. No more using light switches, I love it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to add a little convenience to your life Jacalynn. Thank you for your review! -C by GE Support

  • Rated 5 out of 5 stars

    smart bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, nice bright light, I'm excited that it will last a long time and won't need to be changed very often

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful that you entrusted us for your home lighting needs. Thank you for your review! -C by GE Support

  • Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That the Google nest cuts them on and off controls the lights

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello! Thank you for leaving the positive review! We hope to be able to continue providing you with satisfying products and experiences. - Cync Support

  • Rated 5 out of 5 stars

    good value as part of a bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these as a part of a bundle and haven't used them yet, but have no reason to suspect any problems at all

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Billy, thanks for the awesome review! It is great to hear you got these at a good price. Feel free to contact us at 1-844-302-2943 or help@cbyge.com if you need assistance connecting your devices. -C by GE Support

  • Rated 5 out of 5 stars

    Great smart bulbs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light bulbs connect easily to google home and work well. Purchased additional bulbs for other rooms of house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for taking the time to share your honest feedback! We are happy to hear you are enjoying the performance of our products. - C by GE Support

  • Rated 5 out of 5 stars

    Great Remote Bulbs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote Control Bulbs are awesome. Maybe wait for a sale, maybe not. Worth the set up time.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you taking time out of your busy day to leave us this review! Thank you for allowing us to be a part of your Smart Home Ecosystem. - Cync Support Team

  • Rated 5 out of 5 stars

    Expanded Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift and personal use as well. They work perfect for our Google Nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart bulbs!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought these smart light bulbs. Easy to use with Google Home. Makes things convenient and safe.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Barb, we're so happy to hear you are enjoying your new smart home lights. Thanks for choosing GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these smart bulbs with my home, now my home automated with Google assistant. Easy to set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this all over the house, I use it on my lazy days and don't want to touch the light switches lol

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Rated 5 out of 5 stars

    Great price for smart light bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on sale but haven't had a chance to use but I am excited to set it up when I have a chance.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We can't wait to light up your home! Thank you for being the best part of C by GE and for your review. -C by GE Support