Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1932 reviews
(1,932 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use and brightness of the Cync A19 Smart LED Bulb, and find that it offers good overall performance, especially when used with Alexa. The price is also seen as a major advantage. However, some customers have experienced connectivity issues, and have noted that the app could be improved and the response time could be faster.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly with my Alexa. I have had no connection issues.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Bill we are happy to see you are satisfied with your Cync Direct Connect Smart Bulbs. We appreciate you sharing your experience with others to consider. -Cync Support Team
Rated 5 out of 5 stars
Cupcake
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE soft smart lights works great in my four bulb ceiling fan and also easy to connect to Wi-Fi great buy
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the kind review Cupcake! We hope you enjoy your new lights thank you for being the best part of C by GE.
Rated 3 out of 5 stars
They're OK.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not as impressed with these as I am with Singled or Amazon smart bulbs. These will randomly disconnect from the network and/or their group and have to be reprogrammed. I haven't had to do that with the other ones.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear that you encountered these issues. If you are on android clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 3 out of 5 stars
App signs you out constantly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent lightbulbs but the app you need to use is not good at all. It will sign you out constantly, eliminating whatever convenience favorite there would have been. I found myself just using the light switch after all.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry to hear you are constantly signed out of our app George, definitely not supposed to happen. Please reach out to us at 1-844-302-2943 or help@cbyge.com so we can resolve the connection issue you are experiencing. -C by GE Support
Rated 3 out of 5 stars
GREAT FOR USE WITH ITS APP.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lights, great price,,sorry i must return it because alexa didnt recognize in some countries...I send it to mexico and you ust install a skin and theres no list it in alexa mexico. so cant be controlled by alexa.....
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Currently our app is only available in North America. We apologize for the inconvenience but appreciate your consideration greatly! - C by GE Support
Rated 5 out of 5 stars
GE Smart Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Smart bulbs have been a great compliment to my mother's gift (Echo Smart 5)
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave a review Megg! Glad we could be an addition to your smart home ecosystem. -Cync Support Team
Rated 5 out of 5 stars
Great Value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Smart Bulb products. I’ve purchased them before and they work great especially with my Alexa devices
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to have you as a customer and are happy to hear that our lights are working great for you! Thank you for your review!
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart bulbs. Do exactly what they say. My son enjoys them in his apartment.
I would recommend this to a friendBrand response from Cync Support
Posted .That's great to hear! Glad your son is enjoying his new smart lighting experience. Thank you for taking the time to leave this review. -Cync Support Team
Rated 5 out of 5 stars
Bulbs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that i was able to just contect the bulbs so easily to the google nest
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support Team
Posted .That is awesome to hear PattyD! Glad you had such a positive and seamless experience getting your lights setup with our new app. We appreciate you taking the time to share your personal experiences with us. -Cync Support Team
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Not able to get the bulb to connect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have quite a few smart bulbs from other vendors and this one seemed inferior. I was unable to connect to my router and it didn't have the flexibility to work with other apps
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Bender. Thank you for taking the time to leave a review. We are sorry to hear you were having some issues connecting your smart bulbs. We encourage you to call in for further assistance a 1-844-302-2943.
Rated 5 out of 5 stars
Great light
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lights bulbs and even better deal. Love it . It was my last minute gift and it came the next day.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are excited to hear you are enjoying your smart home lighing! Thank you for choosing C by GE for your home. - C by GE Support
Rated 3 out of 5 stars
Loved it but disappointed also.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it until one stopped working after 1st week that i had it. Disappointed but must have got a bad one. Gonna try it again of course. The others work great.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello Laura, we are very sorry this has occurred for you. We would be more than happy to assist you with this. Our direct contact phone number is 1-844-302-2943. We look forward to speaking with you. -Cync Support
Rated 5 out of 5 stars
My lights
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed these lights for all the colors that it changes and the price that I got it for
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support
Rated 5 out of 5 stars
Light bulbs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a freebie/promotion with another purchase. Can’t have too many lightbulbs can you?
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear Shopbb! We definitely appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with my alexa. Took some time to get it set up but it works great now
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate you sharing your experience! Our live Support Team is available Monday-Friday 9:00AM - 9:00PM EST as well as Saturday-Sunday 10:00AM- 7:00PM EST. One of our technicians would be more than happy to guide you through the setup process if you ever feel stuck. You can reach us by calling our direct line, 1-844-302-2943. Cync Support Team
Rated 5 out of 5 stars
Bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a good deal. Shipping came earlier than expected. I always trust Best Buy with their products.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support
Rated 5 out of 5 stars
Plug and Play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as expected, no bridge needed. Definitely a must when your out of town for period of time.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
Rated 5 out of 5 stars
Great Value!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for $19.99! They connect and are more stable than most smart lights I have dealt with.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there thanks for the review. We have heard nothing but great things about the Direct connect lighting option rather than the traditional bluetooth which can vary depending on the device connected. Glad these worked out for you!
Rated 5 out of 5 stars
Lights, Action!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Philips bulbs and these work very similarly, minus the hub. Alexa controls them really well.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for your review Dray we greatly appreciate you giving us a try!
Rated 5 out of 5 stars
Better then clap on lol
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again, making life easier. This is a must buy if you have Alexa or Google.
I would recommend this to a friendBrand response from Cync Support
Posted .We are glad to hear our lights are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team





