Customer Ratings & Reviews
- Model:
- 93128963
- |
- SKU:
- 6425916
Customer reviews
Rating 4.3 out of 5 stars with 1930 reviews
(1,930 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Can’t control consistently
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The voice commands don’t consistently work. Difficult to control dimming feature. I bought another brand where voice commands consistently work and dimming feature worked better than expected.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We regret any issues you experienced with connectivity to our bulbs. A few things that might help are to power off the speaker or device that you are using to control your bulbs. If you are on an android device try clearing the app cache in settings followed by a restart. We are also standing by ready to help get your devices working properly, and we can be reached at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are so convenient! You don’t even have to get up to turn them on/off
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience, and thank you for your review! -C by GE Support
Rated 5 out of 5 stars
Craig G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive led dimmable light that works with Google. That's about all I could ask for
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be saving you time and energy! Thank you for choosing C by GE.
- Pros mentioned:Price
Rated 4 out of 5 stars
Goodonsale
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my GE Cync home automation and Alexa system. Great price when on sale
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave a review! We are grateful to be a part of your smart home venture. As a valued customer, we hope you continue to enjoy the benefits of smart home lighting. -Cync Support
Rated 5 out of 5 stars
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! We like the soft lighting and look forward to the decrease energy bills.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be your first choice in smart lighting! Thank you for your review and for being a part of the GE family. -C by GE Support
Rated 5 out of 5 stars
Great buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom loves these. They were easily connected to my Amazon echo dot and Google home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Amber, We love to hear that C by GE is making life a little more convenient for your family! - C by GE Support
Rated 3 out of 5 stars
Good Product but poor App
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the product is good, but the App needs major improvement. The person I talked with in technical service admitted its shortfall. He did indicate that an update is coming out soon.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for providing this feedback RJ! We hope you like our new app that will be releasing coming soon. -C by GE Support
Rated 5 out of 5 stars
Update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, Easy to install helps turn regular light fixtures into smart fixtures
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the positive review Glowing. We hope that you are enjoying your new smart lights! -C by GE Support
Rated 5 out of 5 stars
Easy to pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair with smart device and are all dimmable. Must use the GE app to pair.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart lights! -C by GE Support
Rated 5 out of 5 stars
Great upgrade from our smart home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade to my lighting system. Goes well with my google smart home.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team
Rated 5 out of 5 stars
GE Light
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item they work great on my front porch!!!!!!!!!
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .That's great to hear Vickisa! We are thrilled to hear of your enjoyable experience with your lights so far. Thank you for taking the time to leave a positive review for the community to consider. -Cync Support Team
Rated 5 out of 5 stars
A bright choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these bulbs! Bought some for my dad too. Easy setup for both alexa and google
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that Eville! We hope your family continues to enjoy their new lights. Thank you for leaving us a review! -C by GE Support
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is a great one to have. It is an awesome product
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendRated 5 out of 5 stars
AUTOMATED lights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the interface with Alexa for on off and illumination control. Nice automation.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support
Rated 5 out of 5 stars
works as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works exactly as expected for a direct connect bulbs and the price was excellent too
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate that you chose us for your smart home needs. Thank you for your review! -C by GE Support
Rated 5 out of 5 stars
Birthday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a birthday gift for my grandson. He loves it and has really enjoyed it.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear that! We hope your family continues to enjoy their new lights. Thank you for leaving us a review! -C by GE Support
Rated 3 out of 5 stars
Decent set of clearance smart bulbs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These won't change from yellow to white light like they're designed to do. But for the low price of $5 each it works.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from Cync Support
Posted .Our Cync Soft White Direct Connect Light Bulbs are limited to white light only, however, they can be dimmed. You would most likely prefer our Tunable White and Full Color light bulbs that have additional color options available. Please feel free to visit our website for available products and details: gelighting.com/smart-home/led-bulbs. If you have any questions, you are welcome to contact us at 1-844-302-2943. -Cync Support
Rated 3 out of 5 stars
Not so smart bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light part of this smart light bulbs is fine and works well, but the smart part is not as much. I’ve set it up on Alexa routine but these bulbs start on wrong time sometimes, not sure why.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear that the routines are not working. If there is anything we might be able to look into for you don't hesitate to reach out to us at 1-844-302-2943. -C by GE Support
Rated 5 out of 5 stars
Links easily to Alexa hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Linked quickly and easily. Reliable and work every time given the command to Alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are so glad to hear you had an overall easy experience setting up your new lights. Thank you for choosing C by GE for your smart home needs! -C by GE Support
Rated 3 out of 5 stars
Some slight problems
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great beginning smart bulbs. 3 stars because some of them don’t want to connect. No matter how many times I’ve tried, the light bulb won’t connect to the Wi-Fi.
This review is from Cync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for bringing this to our attention and sorry that it occurred. If your lights do not pair initially try toggling bluetooth off and back on then turn the devices off for 30 seconds then back on and close and reopen the app. If that does not work attempt to pair them in a different fixture. Feel free to contact us if this issue persists at 1-844-302-2943. -Cync Support Team





