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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,931 reviews
  • Rated 5 out of 5 stars

    Another great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home is about to be smarter than me. These smart light bulbs are great!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support

  • Rated 5 out of 5 stars

    GE Light

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item they work great on my front porch!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      That's great to hear Vickisa! We are thrilled to hear of your enjoyable experience with your lights so far. Thank you for taking the time to leave a positive review for the community to consider. -Cync Support Team

  • Rated 3 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased a set before but for some reason these just won’t connect. With my first set I kept the 4 together but with these I separated with 2 sets. Called customer service but no help.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry you had this experience with our devices. These Direct Connect lights operate on a 2.4ghz wifi connection and do not connect on 5g networks. Please reach out to our tech support team at 1-844-302-2943 for assistance. -C by GE Support

  • Rated 3 out of 5 stars

    Some slight problems

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great beginning smart bulbs. 3 stars because some of them don’t want to connect. No matter how many times I’ve tried, the light bulb won’t connect to the Wi-Fi.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for bringing this to our attention and sorry that it occurred. If your lights do not pair initially try toggling bluetooth off and back on then turn the devices off for 30 seconds then back on and close and reopen the app. If that does not work attempt to pair them in a different fixture. Feel free to contact us if this issue persists at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Wished I would have bought more than I did during the flash sale!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving a review. We hope you are enjoying your new smart lights. Thank you for choosing C by GE for your smart home needs. - C by GE Support

  • Rated 5 out of 5 stars

    Useful smart bulbs!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tricky to setup but it's working fine! Just connect one by one then you are fine!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get them setup. Thank you for your review and for choosing GE for your smart home needs. - C by GE Support

  • Rated 5 out of 5 stars

    Enlightened

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Use it with Amazon Alexa to control lamps throughout the house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Rated 5 out of 5 stars

    Smart bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi bulbs. It does not requires a hub and had no issue connecting to WiFi

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you are enjoying your new direct connect lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Convenient!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the opportunity to turn off lights from my phone. Very convenient.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Rated 5 out of 5 stars

    Best Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE are the best smart bulbs in my opinion. I use them with my Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with Google Home network. Also, there is no need for a hub.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind words Brian! Glad you had an overall smooth experience getting your new lights integrated into your smart home ecosystem. -Cync Support Team

  • Rated 5 out of 5 stars

    Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Wish they came in a brighter option. Easy to link to phone.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Rated 5 out of 5 stars

    light

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and use. So far so good on life of the bulbs. Good stuff.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you had a somewhat pleasant experience getting setup with your new smart lights. Thank you for taking the time to leave a review. -C by GE Support

  • Rated 3 out of 5 stars

    Decent set of clearance smart bulbs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These won't change from yellow to white light like they're designed to do. But for the low price of $5 each it works.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Our Cync Soft White Direct Connect Light Bulbs are limited to white light only, however, they can be dimmed. You would most likely prefer our Tunable White and Full Color light bulbs that have additional color options available. Please feel free to visit our website for available products and details: gelighting.com/smart-home/led-bulbs. If you have any questions, you are welcome to contact us at 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these with a deal so I’m extremely happy for the return on Investment

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave a review Brndn! We hope you enjoy your new direct connect smart lights. -C by GE Support

  • Rated 5 out of 5 stars

    I am God

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart home now. Connects to my alexa amd I can have control over all lights

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the great review! Glad to hear you are enjoying your new smart home lights. -C by GE Support

  • Rated 5 out of 5 stars

    Awsome Light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so cool. They activate at any brightness level you ask it. Cool!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Alfredo, thank you for your review! Glad you are enjoying the benefits to smart home lighting. -C by GE Support

  • Rated 5 out of 5 stars

    Haven't tried them

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lightbulbs are still sitting in a box in my laundry room

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review Bryan! Let us know your thoughts once you get them set up. -Cync Support Team

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to recommend this item to everyone who wants to have a nice staff

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for your recommendation Roberto! We hope you are enjoying your new lights. -C by GE Support

  • Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE were the easiest bulbs for me to set up with google. They work well.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart lights. Thank you for taking the time to leave a review. -C by GE Support