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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,931 reviews
  • Rated 3 out of 5 stars

    Decent, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work pretty well, although I would say you need to reset them every few months. Kind of a pain but not a total deal breaker. Will continue to purchase as needed

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the honest feedback and we regret any issues or hiccups experienced getting your new lights setup with our new app. Thank you for the positive feedback! -Cync Support Team

  • Rated 5 out of 5 stars

    My smartlights

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i still have yet to put them in i almost forgot about it

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights. -Cync Support Team

  • Rated 5 out of 5 stars

    Great bulbs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love these bulbs really makes things more interesting and convenient

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope your life is made a little more convenient with the addition of our lights for your smart home needs! Thank you for the review Kevin! -C by GE Suppo

  • Rated 5 out of 5 stars

    Lightning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love smart lights. It very nice to turn your lights on from wherever you are

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Rated 5 out of 5 stars

    Lights google mini

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and his wife for there google mini

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We hope your son and his wife enjoy their new smart lights! Thank you for choosing Cync for your smart home needs. -Cync Support Team

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing smart light bulbs that I would highly recommend they were perfect

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Azmna! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price you pay. I would recommend this product to a friend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a wonderful review. We hope you enjoy your new smart lights and thank you for being a part of the GE family! -C by GE Support

  • Rated 5 out of 5 stars

    Smart house

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to make my older home a smart house, and this is one way of doing it

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to add smart lighting functionality to your home! Thank you for choosing C by GE - C by GE Support

  • Rated 5 out of 5 stars

    easy to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the direct connect ability much better than the older bluetooth bulbs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Coach! Thank you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Rated 5 out of 5 stars

    My son gave me this for my birthday I

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son gave me this for my birthday I love the way it works with Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Google hub i love being able to activate from anywhere.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello Nana. We are very excited to hear your C by GE lights are integrating seamlessly with your smart home! - C by GE Support

  • Rated 5 out of 5 stars

    Bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Got the best deal bring a black Friday sale item. A pretty white.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking to the time to leave us a review Flutose! We greatly appreciate it.

  • Rated 3 out of 5 stars

    Doesn't work with Siri

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to work with Siri and that's just not an option. Works fine with Google Assistant though...and with its own app. And it only works on 2.4gHz wifi system.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for reaching out LyndaJ! You are correct our Direct connect lights do not work with homekit/siri but our bluetooth version does with the C-Reach as a hub/bridge. Feel free to contact us at 1-844-302-2943 if you have any questions. -Cync Support Team

  • Rated 5 out of 5 stars

    Works with Google Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale. Works great as advertised and integrates with Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow! Great to hear you got our smart lights at a great price. Welcome to the GE family. -C by GE Support

  • Rated 5 out of 5 stars

    Good Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Lights and work as intended. Saves so much power.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for sharing your thoughts and experiences with our new app so far. We are glad to hear that they are positive experiences and we hope you enjoy your new lights! -Cync Support Team

  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these lights can set any mood you want

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ok for phone use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well the first day and after that would not connect to my alexa show.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for reaching out Tamm. We are sorry to hear your devices lost connection to Alexa. We recommend disabling and enabling the Cync skill in the Alexa app under skills and games. After this, your devices will rediscover. If this issue persists please contact us at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Lights of the future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as described in the product information. I would buy them again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It's great to see you are enjoying your smart lighting! Thank you for sharing your recommendation. - C by GE Support

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bulbs powered by google, no one can do it better

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking time out of your day to rate us! We are glad to be a part of your google smart home ecosystem. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    R W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but there are connection issues with Google Home, will need to use GE app. Also lights flickered, old GE version did not flicker.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We regret any connection issues you faced with our lights. These new direct connect lights require a 2.4ghz wifi network to maintain connection. Please reach out to us at 1-844-302-2943 so we can get you up and running! -C by GE Support