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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1931 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the A19 Smart LED Light Bulbs' ease of use and adjustable brightness. Many find the price excellent and appreciate the compatibility with Google Home and Alexa, as well as the simple setup. However, some customers have expressed concerns about connectivity issues and the quality of the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,931 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Bulbs

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with Google! Easy to setup and easy to use. This is the only brand of programmable bulbs I use.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We appreciate you sharing your experience with our Cync Direct Connect Soft White A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, they are easy to install and the app is also very easy to use. I will purchase another set for the rest of the rooms so I can control all from my iphone!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear Eileen! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Useful and fun—remote controlled light bulbs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each bulb needed to be reset at least once, and each bulb needed a for ware update. Occasionally, the app misfires. Turning on or off a light has no effect. The second try usually works.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We apologize for any issues that updating your devices has caused. If you are experiencing issues with your devices please don't hesitate to reach out to us directly at 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Brightness, Compatibility

    Rated 5 out of 5 stars

    Love the brighness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair great with my echo and i love the wide range of brightness available using my echo with them

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had a positive Cync experience so far. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Ge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works great with apple products. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Lights... Action

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs work great with the Echo show 8. They are bright when you need it or you can dim them down to almost off. I love them and they were easy to set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you are enjoying the benefits of your new smart lights. Welcome to the GE family. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good But not what I purchased it for..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble setting these up... Purchased them for a 4 light ceiling fan hoping that I could just ask alexa to turn off Ceiling fan, but you have to name each bulb - so that didnt work.. I would have to tell her to turn off bulb A, turn off bulb B ect... and who wants to do that.. so they are not linked like i had hoped... Works great for a closet or lamp but that is about it..

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there thanks for reaching out! You can group the devices in Alexa and just give the command for the group name. Feel free to reach out to us if you need any assistance at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Connected GE LED Bulbs ROCK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these four bulbs in a bundle with a little Lenovo Smart Clock for $29.99! The usual price just for the Clock is about $25. The Lenovo Smart Clock has Google Assistant onboard. The enabled bulbs work just great with Google Assistant. They are solid performers every night. They come on at dusk and off just as we're going to bed. Pleasing light color, warm and cozy.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you were able to get these at a deal! Thank you for the review Ron. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Excellent Wifi Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the lights. They were easy to install and easy to link to my Alexa app. I also like the ability to dim the lights. I definitely recommend them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation! Glad you had an overall easy experience getting your lights integrated to Alexa. - C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 4 pack of GE Direct Connect light bulbs to use in my bedroom and to replace 2 Sengled bulbs which had stopped responding to Alexa. The GE bulbs required down loading a program and some fiddling to get the first bulb functioning. After that, the remaining bulbs went smoothly. I am concerned if these bulbs will continue functioning over the long haul. Except for labeling they appear identical with the Sengled product which lost ability to connect to wifi after a few months. But so far, so good. If these continue as they have been it will be a good deal.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be a smart home solution for your smart home ecosystem! Thank you for taking the time to leave a review! We hope you enjoy your new direct connect lights, and that they serve you for many years to come. -Cync Support Team

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lights 100% would buy again and price is top tier for such a product

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Rich - Thank you for this positive review! We appreciate you sharing your experience with our Cync Direct Connect Soft White A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lights bright and easy operation with the app

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Glad to hear you are having a seamless experience with our app and products so far. We certainly appreciate you taking the time to leave a positive review. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    No longer have to get up to turn off the lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Tired of getting all cozy in bed and forgetting to turn off the lights? Use the app or tell Alexa to do it! Lights are also dimmable to where you can set them to 50% brightness (or percentages), so you can customize how bright you want Alexa to shine them (or perfect for setting a mood). Con: Sometimes (rarely) there's a small delay between them, but they all still turn on/off. Still worth it when they're on sale. Also, you have to leave the light switch in the "on" position (obviously or there would be no electricity flowing to them for when you want to turn them on)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow David, we appreciate the time you took to leave some feedback. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decently priced smart light bulbs. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    Smart lights

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lights works with google and Amazon . Looks nice. Fast shipping. Easy to setup right out of the box and doesn’t need a hub to work only WiFi.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a review. We hope you enjoy your new smart lighting! -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    First Smart Bulbs Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving these bulbs! The set up was simple. At first, in Google Home, I was choosing to set up a new device option and set up wasn't working. Then, I chose to connect an existing device and everything set up after that. I've had no connectivity issue except 1 day when there was something going on on Google's end but that was 1 day. Also, these bulbs are much brighter then my regular bulbs and the dimming range is broad. Been using with 2 different smart clocks and in the Google Home app and it's been perfection. Outside of initial set up, I haven't been using the GE app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support

  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works sometimes, sometimes not.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they work and other times they don’t. I use them with Google Hone and sometimes they don’t connect correctly. Usually takes uninstalling and reinstalling to get them to function correctly. For the price, they are ok.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We regret any less than ideal experiences in maintaining a connection to your Google Home. If there is anything we can address or resolve for you please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    Good and inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bulbs, quite bright and easy to control with google assistant

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It's great you are enjoying your experience with our products so far! Thank you for taking the time to share your experience. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to configure, schedule, adjust lights.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE - Cync A19 Smart LED bulbs are perfect replacement for Soft White bulbs. Identical Color. Easy to configure. Can set schedule by group or individual. e.g. turn outdoor group 15 minutes after sunset.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Alexander, thank you for the 5-star review! We are thrilled to hear that you are finding enjoyment in the benefits of all that Cync has to offer. -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Bulbs that produce light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great LED bulbs that are smart and respond well with my Alexa and google assistant. Was a great package price with my google assistant alarm clock

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support