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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 933 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality plug. Only concern I have is C by GE app only functions on phone. I try to download this app on my tablet but it doesn't support tablets. App is good and easy to use. Works well with Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review Nick! Certain devices or tablets might not have the C by GE app available when you try to download them from the app stores. Enjoy your new smart home device. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brilliant Idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use right out of the box. Simple link to application and works perfectly with Alexa. Perfect for indoor holiday lighting or scheduling lamps to turn on/off.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for this review! We appreciate you including us not only in your Smart Home Venture but also your Holiday lighting. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moderately priced. I was actually impressed by how easily this smart plug was to link to my network. Works great with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No hub smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can turn a lamp on and off from my phone. I can't wait to use this with my outdoor Christmas lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for allowing us to be a part of your smart home! We hope you are finding enjoyment in the benefits that Cync devices have to offer. Thank you for your review! -Cync Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the C by GE light bulbs. Plugged in and this now controls the operation of two lamps.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear the smart lights and smart plug are working for your home! Thank you for taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Cool Google Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat product. Works well with google nest. Expensive for a plug.. similar products are half price elsewhere.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your feedback on our prices. This feedback has been forwarded to our product management team. If you need any assistance or have any additional feedback feel free to contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. I just plugged it in and connected it to my wifi and app for use. Took less than a minute after deciding what my first item was to be plugged into it. I’ve ordered more for the house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple Smart Plug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plug if you are just getting started in smart world - simple to connect, simple to use and good function like schedule or timer.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear you had an overall smooth experience getting setup with your new smart plug Patric! Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple for scheduled connections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to make anything a smart device. Very user friendly.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Ricardo for choosing Cync! We are always glad to hear from our valuable customers. We are thrilled that your experience has been satisfactory. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. These are awesome. I'll definitely be buying more.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing your review, Brandy! We appreciate hearing that your Cync Indoor Smart Plugs are just right for your smart home lighting needs. -Cync Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Have for the home.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for security and remote use. A good price too.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your review for the Cync Indoor Smart Plug! We appreciate hearing that you're enjoying the convenience of smart home lighting remotely. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very user friendly. I would recommend to anyone

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing your recommendation, Katti! We're thrilled to hear that your Cync Indoor Smart Plug is easy to use. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cync smart plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. It is very simple to set up and use.i would recommend these smart plugs.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ge plug

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and great to have when you are in bed and forgot to turn off the light

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Chris! We are glad you left this review, and even more so, that you are satisfied with your Plug! Thank you for choosing Cync, and for allowing us to enhance your home. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my plugs to be able to use my lamps easier and on command with my echo items

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Bonni, thanks for sharing how you use your Cync Smart Indoor Plugs to make life easier! We appreciate your review. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as designed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. Easy to set up and use with google assistant.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for reviewing your Cync Indoor Smart Plug! We're thrilled to hear it's working well with Google Assistant for easy device control. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it for our living room light. We love the convenience of switching the plug on/off without reaching for the switch. Works fine, so far so good.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had a positive experience with your devices so far! We hope you continue to enjoy the benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug works great. It is very easy to setup with Alexa and i have not had it disco nect yet. Would recommend it to you.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! Our team is grateful for your business and are happy to hear our Smart Plug is making a positive difference in your space. -Cync Support

  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Challenging Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these now. Once setup and paired with Alexa, they work well. I enjoy the convenience of controlling lights with my voice. However, these are extremely challenging to set up. I typically cannot do it without contacting their support line. Occasionally, Alexa will respond to a request with " That device is not responding", but then the light responds anyway.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for bringing this to our attention. We are glad that our Support Team has been able to assist! We would love to know more about what was challenging during the setup process. 'Cync' is always looking for ways to improve the overall experience for the User. Please consider reaching back out to us directly to share your feedback. -Cync Support Team

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great for lamp with multiple lights which is what I used it for, or my Christmas tree during the holidays.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to be a part of your holidays! Thank you for sharing that and for leaving a review. -Cync Support Team