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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 933 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. We use it to control a security camera.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello StephenP, thank you for your five-star review and feedback. We are delighted to hear that the Cync Indoor Smart Plug is working well for your space. Thank you for choosing Cync! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with Google. No issues turning off or on remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug works great. It is very easy to setup with Alexa and i have not had it disco nect yet. Would recommend it to you.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! Our team is grateful for your business and are happy to hear our Smart Plug is making a positive difference in your space. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good option for smart hoises

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless plug-in easy to configure, compatible with Alexa,

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to share your thoughts on the Cync Smart Indoor Plug! We're glad to hear your devices are easy to set up and working well with Alexa. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it for our living room light. We love the convenience of switching the plug on/off without reaching for the switch. Works fine, so far so good.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had a positive experience with your devices so far! We hope you continue to enjoy the benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent GE plug very easy to sets up with the app I recomended

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello MG17, we are happy to hear you are enjoying your Cync Smart Indoor Plug. Please do not hesitate to contact us at 1-844-302-2943 if you have any questions about our other products. Thank you for leaving a nice review and for choosing Cync! - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up on 2.4 gigahertz was able to link with my Alexa app and Alexa dots

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Brad, we're glad to hear that your Cync Indoor Plug is easy to use with Alexa! We appreciate that you took the time to leave a review. -Cync Support

  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Challenging Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these now. Once setup and paired with Alexa, they work well. I enjoy the convenience of controlling lights with my voice. However, these are extremely challenging to set up. I typically cannot do it without contacting their support line. Occasionally, Alexa will respond to a request with " That device is not responding", but then the light responds anyway.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for bringing this to our attention. We are glad that our Support Team has been able to assist! We would love to know more about what was challenging during the setup process. 'Cync' is always looking for ways to improve the overall experience for the User. Please consider reaching back out to us directly to share your feedback. -Cync Support Team

  • Rated 4 out of 5 stars

    Satisfied but minor issue, good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I already had one and wanted to use the same app for this one. The one I already had worked fine with no issues. Now occasionally my Google Home says it can’t connect with the plug which makes it a little annoying when it’s connected to lights. Overall I haven’t had the issue more than a time or two and am still overall very satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative to a generic timer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to wifi...evwn reconnects if unplugged. Using to manage hutch and display case lights. Easy to manage while away from home using the Google Home app.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Glad to hear you are having an enjoyable experience with the benefits of smart home lighting. We are grateful to be a part of that experience. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great for lamp with multiple lights which is what I used it for, or my Christmas tree during the holidays.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to be a part of your holidays! Thank you for sharing that and for leaving a review. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cync Plug Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug easy to install. App is easy to use. Never comd home in the dark. Love it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .


      Thank you for choosing Cync! Our Team is appreciative of people like yourself, who take the time to share their positive feedback. We are excited to embark on this Smart Home journey with you. -Cync Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WiFi switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price. I use it to turn on/ off speakers outside works great.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Albert, we appreciate that you shared this great review! Thanks for taking the time to review the Cync Indoor Plug. -Cync Support

  • Pros mentioned:
    Voice control

    Rated 4 out of 5 stars

    Easy Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Google Assistant. You can control by voice, set schedule, or control away from home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear you are enjoying your new Smart Plug and it's ability to integrate with your Google voice assistant! -Cync Support Team

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    CYNC smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CYNC smart plug is awesome to have you can plug it into any device and control it with Yoyr Voice and with the app awesome item

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for the positive review! We truly appreciate your feedback and are happy to hear you are enjoying your new smart plug. -Cync Support

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Google Assistant as advertised. A bit wide but I guess that's necessary to fit the tech inside.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Irene, thank you for taking the time to share your experience with our Cync Indoor Plug! We are glad to hear that you are enjoying using it with Google Assistant. If you have any questions, feel free to reach out to us at 1-844-302-2943 for assistance. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for anywhere!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use with the app. Works best with other products lf the same brand.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Lalo, thank you for taking the time to leave a review! We are glad to hear that it's easy to control your Cync Indoor Plugs with the Cync app. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life is easier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Very easy to set up. Buying more for other uses.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      BJ, we are excited to hear that you chose Cync Smart Indoor Plugs for your smart home. Thanks for sharing your review with others! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    plugging on or off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart plugs are easy to install, upgrade and control. Fantastic add on to the CYNC app. Control power for any item plugged into it with your smart phone.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We are so happy to hear that you have been enjoying the ease of control that our Smart switch and the Cync app provide. We appreciate you leaving us this review! - Cync Support Team

  • Rated 5 out of 5 stars

    Make your dumb, old-school sprinkler system smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this GE Smart plug to control my sprinkler system. Along with Alexa I can now use my voice and save a trip down to the basement to shut my old-school sprinkler system off when rain is predicted or when it is actively raining. This smart plug is very responsive and has successfully converted my dumb sprinkler system to a smart system.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      George, we are thrilled to hear that you had an overall seamless experience getting your Cync Indoor Plugs set up and connected to Alexa. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support