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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 933 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plugs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These help so much when going into a dark room just saying turn on lamp

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Rick, we hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Google Home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plug to add in a lighting element that couldn't have a smart bulb put in it. It works well with google homeand the rest of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to child-proof my microwave that is installed in an island that my toddler can reach. Makes it easy to turn the microwave on when we need it, then off so my son can't mess with it. Outside of Google home occasionally thinking "turn on microwave" means "Turn on every single light in the house at 1AM while people are sleeping", I'm totally happy with it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jon- thank you for trusting our brand with your business! We are thrilled to hear that you are enjoying all that the Cync Indoor Smart Plug has to offer. We appreciate you sharing this review. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very convenient. Would recommend.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are delighted to know that you are enjoying your Cync Indoor Plug. Thank you for allowing Cync to be a part of your space. We greatly appreciate you taking the time to leave a five-star review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Download the C by GE app. Connect the device. And done. App also allows you to connect it to Google Home which is the only app I use to turn it on and off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It sounds like you are enjoying the versatility of our smart lighting and we are happy to hear it! Thank you for making us apart of your home. - C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for arrival. I bought three and got a bargain

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this experience! We hope you enjoy your Cync Indoor Plugs and all that Cync has to offer. -Cync Support

  • Rated 5 out of 5 stars

    Simple outlet with Wifi connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this in connection with my Google home. It allows me to program it to turn at a given time or turn off with a command. I have been using it to turn on/off the coffee maker. At first, it didn't work, but it could have been an issue with how I set it up. So, I reset it and did it again. This time it worked. every now and then I have to unplug and plug it back it because the Google home says it cannot find it. This is normal with electronics that needs turning off/on again.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great switch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great switch, works well with Amazon alexa for home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appriciate you taking the time to leave a five-star review. It's great to hear that you are enjoying your Cync switch. Thank you for allowing us to be your smart home product of choice. All the best! -Cync Support 

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to connect using google home app, works well

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this great review of the Cync Smart Indoor Plug. We're happy to hear you're enjoying it with Google Home! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just plain works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as switch for fan (device must not be electronically controlled re: on/off). Very convenient not having to get up out of bed to turn on or off via Alexa voice control.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Mike, thanks for the review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best GE plug ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE products are all that my household uses. These plugs are super easy to use and pairing is a breeze.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Chris & Jamie for choosing Cync! Our team is grateful for your trust and business. We are glad that you have been enjoying the positive benefits our Smart Plugs have to offer! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug works perfit. I would recomend to have one on every outlet with lamps. This way you never have to find the switch. Just talk to Google.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation and glad you are enjoying the benefits of smart lighting! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, set up, works great to turn lights anywhere on or off, use Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Susie, thank you for sharing this positive review! We are glad to hear that your Cync Smart Plugs are easy to set up and convenient to use. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to hookup! Quality product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product to hook up smart plug easily. Now I don’t buy any other brand. If you lose connection or power it hooks up again in settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Very convenient. I will be buying more.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Katee295, we are glad to hear you are having an enjoyable experience with your Cync Indoor Plug. Cync strives to provide a great user experience. We are thrilled to see this five-star review! Thank you for choosing Cync! -Cync Support_

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked nicely to turn the light on and off when out of the house. You do need to keep the light turned on to use it which is annoying.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We appreciate your feedback on out Indoor Smart Plug. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little smart plug. Easy to setup and easy to use.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to share your experience with others! We are so glad to hear that your Cync Smart Indoor Plug has been easy to set up and use. -Cync Support

  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Excellent complement for my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged my lamps and I control with Alexa any time I need

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are utilizing voice assistance to manage your Smart devices even easier! Thank you for choosing Cync, we are grateful to be your Smart Home brand of choice. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use as a timer for the Christmas tree lights. Easy to set up through the app. Haven’t set up with Alexa yet but probably will after the tree is down.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, MegSeb. We're excited to be saving you time and energy this holiday season! You can sync Alexa with your account by tapping the "More" Icon in the Amazon Alexa app, then go to "Skills and Games." Search for C by GE under "Your Skills" and enable. Then you can control your lights with voice control or when you are away from home!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive device to control plugs remotely. Easy set up

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Evan for trusting Cync with your business. We appreciate your positive comments and hope you continue to enjoy all that our Indoor Smart Plug has to offer! -Cync Support