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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 933 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Works as advertised. Easy to use. Works with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thomas, we're thrilled to hear that your Cync Smart Indoor Plug is easy to use with Alexa! Thanks for taking the time to leave a review. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug works perfit. I would recomend to have one on every outlet with lamps. This way you never have to find the switch. Just talk to Google.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the recommendation and glad you are enjoying the benefits of smart lighting! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use as a timer for the Christmas tree lights. Easy to set up through the app. Haven’t set up with Alexa yet but probably will after the tree is down.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, MegSeb. We're excited to be saving you time and energy this holiday season! You can sync Alexa with your account by tapping the "More" Icon in the Amazon Alexa app, then go to "Skills and Games." Search for C by GE under "Your Skills" and enable. Then you can control your lights with voice control or when you are away from home!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to hookup! Quality product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product to hook up smart plug easily. Now I don’t buy any other brand. If you lose connection or power it hooks up again in settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plugs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These help so much when going into a dark room just saying turn on lamp

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Rick, we hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Youre gona love this!!! Just buy it!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive and encouraging words, Luis. We are thrilled to hear that you are enjoying your Cync Indoor Plug. Thank you for your review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with my 100 mini little light bulbs via Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving us a great review. We are thrilled to know that you are enjouing your Cync Indoor Plug. Thanks for allowing us to make your home a little brighter. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked nicely to turn the light on and off when out of the house. You do need to keep the light turned on to use it which is annoying.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We appreciate your feedback on out Indoor Smart Plug. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and responsive and easy to use Three. Step set up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Omar, we appreciate hearing about your easy setup experience! Thanks for sharing your review of the Cync Smart Indoor Plug with others. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best GE plug ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE products are all that my household uses. These plugs are super easy to use and pairing is a breeze.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Chris & Jamie for choosing Cync! Our team is grateful for your trust and business. We are glad that you have been enjoying the positive benefits our Smart Plugs have to offer! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up to use with my Christmas tree. I added it to my Google account and just told Google to turn the tree on and off. It was very easy to setup and use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to be a part of your holiday decorations. Thank you for taking the time to leave a review! -C by GE Support

  • Rated 5 out of 5 stars

    Flawless so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to child-proof my microwave that is installed in an island that my toddler can reach. Makes it easy to turn the microwave on when we need it, then off so my son can't mess with it. Outside of Google home occasionally thinking "turn on microwave" means "Turn on every single light in the house at 1AM while people are sleeping", I'm totally happy with it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jon- thank you for trusting our brand with your business! We are thrilled to hear that you are enjoying all that the Cync Indoor Smart Plug has to offer. We appreciate you sharing this review. -Cync Support

  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    C by ge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps when your not home and you can turn things off and on with your phone really cool product.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love voice activated smart plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I used this on a light without a switch. Just plugged this in and set it up on my Alexa. Now I just say "Alexa" tune on my night light. So nice.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to leave a review. -C by GE support

  • Rated 4 out of 5 stars

    Good price solid build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build, but the item is bulky. Dual outlets this thing covered a little over half of the area. So whatever outlet left over you’re limited to an additional plug to the non smart outlet side. Had trouble connecting initially but thereafter works like a charm. The app was pretty straightforward and having it discovered with Alexa was simple. Would recommend.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Want more of these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very useful device! Comes in handy when in a hurry or cannot find switches to your electronics. Works well with the c by ge app and the google home app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for several weeks now and it works great. For the price you can’t beat it. Works as well as any other for twice the price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad we could provide a money saving solution for your smart home needs. Thank you for taking the time to leave this review Richard. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Very convenient. Would recommend.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are delighted to know that you are enjoying your Cync Indoor Plug. Thank you for allowing Cync to be a part of your space. We greatly appreciate you taking the time to leave a five-star review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, set up, works great to turn lights anywhere on or off, use Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Susie, thank you for sharing this positive review! We are glad to hear that your Cync Smart Plugs are easy to set up and convenient to use. -Cync Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for arrival. I bought three and got a bargain

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this experience! We hope you enjoy your Cync Indoor Plugs and all that Cync has to offer. -Cync Support