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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 933 reviews
  • Pros mentioned:
    Performance, Price

    Rated 3 out of 5 stars

    Ge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C by GE smart plug good value and worked as it should

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave your honest review. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it says.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does exactly what it says that it does. Use it for my bedroom light, never had any sort of issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wifi plug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our plug in window air conditioner so we can control it from our phones

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, I especially like the automatic dusk to dawn feature. Getting some for my daughter to use in place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot. Don't feel like getting off the couch to dim the lights, just use the app. They work great and are very easy to setup.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for leaving us a wonderful review and glad the process and ease of use was very simplistic for you! We hope you enjoy them!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good smart plug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do Works with google home so is easy to turn appliances on and off remotely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daily use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great especially for when you want to turn on something on a daily schedule.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are excited to hear about your positive experience with your Cync Indoor Smart Plug. Thank you for choosing Cync and taking the time to share your feedback. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works after some work on your part.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug works once you connect it up to your network and Alexa/Google Home.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Glad you were able to get everything setup and linked over to Alexa. Thank you for taking time out of your weekend to leave us a review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has worked good.I have it outside under an outlet cover and so far so good.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Paul for sharing this five star experience. We are ecstatic to hear you are enjoying our Indoor Smart Plug and all that it has to offer! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I bought this item, I can turn it on before I make it home with Alexa or when I am getting ready to do work.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear our lights are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great starter for your smart home.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to get started with your smart home. Have coffee in the morning or turn fan off or on. Turn lamp on by the door for security.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate all the kind words pizza dude! We love hearing how our products have made your life easier! Thank you for being the best part of C by GE. - C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    C by GE, very stable app

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well with the C by GE app and Alexa. Stays connected and is reliable.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to be considered for your smart home venture and needs! Thank you for your review! -C by GE Support

  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Christmas Lights

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great. Setup was different using the GE app but it integrated well with the Google home app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi AlexG, that's great to hear! We're glad everything integrated well and the Smart Plug is working how you wanted it to. If you ever need anything, please call us at (844) 302-2943. Thank you for the feedback.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful smart plug. Now even if u left your appliances open you can just turn it off thru your phone even if you're miles away.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to provide convenience to your life! Thank you for the review and for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great choice, works perfectly. With alexa both are a good team.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave a positive review! As a valued customer, we hope you continue to enjoy the benefits of smart home lighting. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and setup. Doesn't look much different than a regular outlet.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive feedback about our indoor smart plug! We're always happy to hear when our products make a positive impact on our customers. - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    smart switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first device of this kind, the app is easy to use and give me access to all my GE stuff

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Really Good For The Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug is perfect for the price and it works seamlessly with the google home app and with Amazon Alexa, you just can’t beat it!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Shona, We love that you are having a great experience so far and that you took the time to let us know! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was super easy...i have Google Home. I love that i can try on my window unit right before I come home so the house is noce and cool

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 5 out of 5 stars

    Convenient with this heat wave and controlling fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These smart plugs are compatible with all Google devices and can be conveniently controlled through the phone or voice commands. With the recent heat wave, I have connected fans to the smart plugs, making it easy to turn them on or off from the comfort of my bed. It's been great to enjoy a cool breeze without having to leave my bed.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for allowing us to be a part of your smart home! We are thrilled to hear that you are finding enjoyment in the benefits of smart home products. Thank you for your review! -Cync Support Team