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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 933 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the software and the actual devices were easy to install and use.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your positive experience with the Cync app and Indoor Plugs! We are thrilled to hear that you are enjoying the convenience of smart home lighting. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient product love it would recommend family and friends

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience, Jenn! We are happy to know that you have been enjoying our app and products so far! We hope to continue this trend for as long as you'll have us! - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug was easy to set up and use with my Google.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your plug connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because at the time it was cheaper than my usual, the tp-link kasa smart plug. I set this up before my parents originally set up on to the lights for their Christmas tree. it does work, but I did have at least one experience so far where it would not trigger on or off until I manually reset it. After that incident it has been looking okay, but it has not really been that much when you use after the holidays.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    smart plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used this item for my light in my bedroom easy to set up works well would recommend this item nice to have

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest Smart Plug Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to setup. I have used other smart plugs that were such a pain to hook up. Not these. Totally Easy!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We are happy to hear that you found set up seamless. We appreciate you including us into your Smart Home Venture. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to replace a old style timer that my son keep playing with and adjusting. Easy to use and worked with Amazon Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review. We appreciate the time you took to leave us a response, welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and very convenient to use we love it

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Bobz- the Cync team is happy that our Indoor Smart Plug has been able to integrate into your space seamlessly. We appreciate your trust and business and hope that we can continue to be by your side during your Smart Home journey! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make everything smarter then me in a rush out the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for my Christmas tree, used for a fan and lamp, great gifts!! Life saver when I forget to leave a lihht on for the dogs

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must see the light.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and well built. Save time and makes turning your electric’s and lights on and off a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to set up and works wellwith my Google nest mini

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience! We are happy to hear that your plug is working as intended. We hope to continue providing you with exceptional experiences moving forward! - Cync Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works with alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with my alexa app for turning on and off some non-smart electronics in my house.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be able to provide smart home products that add convenience to your life. It's great to hear you had a positive experience with your plug so far! Thank you for taking the time to leave a review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with the operation of this unit-Smooth and easy set up

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync Indoor Plug! We are happy to hear that you had a seamless setup and that you are enjoying it. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get for travel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these on my living room table lamps. If im away or just getting home, i can turn them on.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear our lights are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review. -Cync Support Team

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I really wanted this to work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not only supposed to be a smart plug, but a WiFi bridge for the lights in my living room. So for the first day after setting this up, which was easy by the way, everything was fine. From the second day on, this this has been a nightmare. Random disconnections, turning on and off minutes after the command was given in the app and Google Home, disconnecting the lights and light switch it was supposed to bridge to Google Home....just all around bad. Then when I went to try and reset it again, it wouldn’t even turn on again. I love the C by GE bulbs, but this turned me off from the brand.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Marquis, we're sorry about the inconvenience! Please give support a call at 1-844-302-2943, or email in at [email protected] we'll be more than happy to assist!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light switch control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fairly straight forward. Works well with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for this positive review! We appreciate that you took the time to share your thoughts on device setup with Alexa. We hope to continue providing you with excellent experiences moving forward! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy setup easy to use recommend it for sure

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you taking the time to share your thoughts. Thank you for choosing Cync and allowing our brand to make a positive impact in your space. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy, like being able to control from my phone.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      The Cync Team is happy to see this review Jennifer. We are thrilled that you found setup easy and simple. We are grateful to have earned your trust and business and hope we can continue to make an impact in your Smart Home experience. -Cync Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money and great connectivity with google home (Using it for a home project with Arduino ;) )

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Gurtaj! We appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Outlet plugs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. This is a good product and it works as it should. Highly recommend.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your positive experience for the community to consider! We certainly appreciate your business and for allowing Cync to be your smart home choice. -Cync Support Team