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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 933 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of the best smart plugs ive tested.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart plug. Used it for my space heater and it works great.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your thoughts! Your feedback is very important to us, and we are happy to hear that you've enjoyed our smart switch! We hope to be able to continue providing you with positive experiences and reliable products moving forward. - Cync Support.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug works flawlessly. I have it paired with Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Danny, thank you for taking the time to share your setup experience with Alexa. We are thrilled to hear that you were able to connect seamlessly. We are grateful for your business and we hope you find your Cync experience enjoyable. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart plug. Was a little tricky first setting it up and once we figured it out we love this.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful you have shared this positive encounter. Our Team is on standby should you have any questions during setup! We would like to gather additional feedback on why it was a little tricky the first time. Our direct line to reach a Technician is 1-844-302-2943, please feel free to call us. We are always looking for ways to improve the user experience. Thank you for choosing Cync! -Cync Support Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money and great connectivity with google home (Using it for a home project with Arduino ;) )

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Gurtaj! We appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    I really wanted this to work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not only supposed to be a smart plug, but a WiFi bridge for the lights in my living room. So for the first day after setting this up, which was easy by the way, everything was fine. From the second day on, this this has been a nightmare. Random disconnections, turning on and off minutes after the command was given in the app and Google Home, disconnecting the lights and light switch it was supposed to bridge to Google Home....just all around bad. Then when I went to try and reset it again, it wouldn’t even turn on again. I love the C by GE bulbs, but this turned me off from the brand.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Marquis, we're sorry about the inconvenience! Please give support a call at 1-844-302-2943, or email in at [email protected] we'll be more than happy to assist!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it works as expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the app is convenient and simple to use. remote access to turn off appliances from my phone.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our devices are providing some convenience in your life! Thank you for taking time out of your day to leave a review for the community to consider. -Cync Support Team

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    High quality smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good smart plug. Only downside is I wish it was a little thinner to fit tighter against the wall.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this feedback! We are always looking for way to improve not only our users experiences with out app but our product as well. We will be passing this along to our development team. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful use for the TV and computer and Alexa helps with the kids use her like used for anything you could possibly think of

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the kind words Kiraann we hope that you and your kids enjoy your new device!

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart plug. At a fraction of the price of a Amazon smart plug it is a great purchase. Love it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you have been enjoying our Smart Plug! We really appreciate that you have taken the time to leave us this review. – Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart plug is easy to install. Just plug it in and connect to Bluetooth and what lights you want to control. Great pairing to Alexa!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      The smart plug is the hub we like to recommend in terms of hubs, we're glad it has been to your liking! Please, feel free to reach out to support if you ever need to!

  • Rated 4 out of 5 stars

    Does what I need it to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an office coffee safety measure. Sometimes people forget to turn off our coffee machine at night, leaving a heating element burning all night. I set this to cut the power to it in the late afternoon, and we haven't burnt the pot again since. The app interface isn't all that intuitive, but with a little fumbling you can get through the confusion. Like I said, it does what I need it to do.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Chris, that is a very inventive and useful way to use the Smart Plug. We're glad it is working well for you!

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great products and easy app interface to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    c by ge app and products work gret=at, have tried many different ones. these are my fav to use with Alexa as well

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it with electronics and can control with alexia or GE app. Make you house a smart home. Great product. Easy install

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us an awesome review!

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work okay, I have to press the switch to reconnect it sometimes.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same with the CGE light bulbs. They work well once added to Google Home app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support

  • Rated 5 out of 5 stars

    Great Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several attempts with other brands, C by GE turned out to be the best for me. And this smart plug is excellent. I recommend it!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that we are the brand for you! Thank you.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE smart plug

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi-functional tool. great smart plug with ease start up process.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you sharing your experience with our Indoor Smart Plug! We hope that you will continue to use Cync to enhance your space. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Let there be light.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly as presented. I Love not having to walk into a dark house. I'll be adding these all over the house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have added some convenience to your life! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it will do. Not the best app. But pretty simple to set up

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was very easy to setup. I am able to turn lights on at my home while I am out.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love Customers like you! Thank you for leaving this positive experience on our review page. We are delighted to be able to brighten up your home. -Cync Support Team