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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 933 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was very easy to setup. I am able to turn lights on at my home while I am out.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love Customers like you! Thank you for leaving this positive experience on our review page. We are delighted to be able to brighten up your home. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect switch. I use it with a lamp in my foyer. It allows me turn the lights on when I’m not at home. No more dark house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE smart plug

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi-functional tool. great smart plug with ease start up process.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you sharing your experience with our Indoor Smart Plug! We hope that you will continue to use Cync to enhance your space. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great invention! A socket that you can plug in electrical items and control those items from an app on your cell phone.!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart plug I have gotten it was easy to connect with my google home 2nd generation and later 4th generation.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -C by GE Support

  • Rated 5 out of 5 stars

    Light plug

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These came in so handy for my Christmas trees and lights. I was able to set the timer to cut them on and off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you were able to use the plug to control your Christmas lights! Thank you for choosing GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Smart Plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug works great. Works great with my echo hub . Options are endless to my home and security. Highly recommend

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful for your business! Thank you for being the best part of C by GE. -C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent automation gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget at affordable price. It does exactly what says it does. For an accesible price.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Glad we could provide a more affordable smart home solution. Thank you for taking the time to leave a review. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is quick and easy. Sync to google home is a breeze, and they arent expensive.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are happy to provide an affordable smart home option for your smart home needs and are thrilled that you had a seamless experience getting your devices set up. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with google, has come in very handy, I got several

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync Smart Indoor Plugs, James. We are grateful to be a part of your smart home venture. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small and compact. connected easily and quickly to my Alexa. Liked it so much I went back and bought a second one.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey, Lookinggood. Thanks for choosing C by GE as well as taking the time to leave a positive review! We are happy to have you as a customer.

  • Rated 5 out of 5 stars

    An Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these plugs in my home and use them to control my Halloween and Christmas displays. They have allowed me some great flexibility without having to be tied down with “Alexa” or “Google Home” . These will work with software from the bigger companies should you want to go that route - but, they also work just fine with the Cync app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to see this positive review of your Cync experience. Thank you for choosing our brand above the rest. -Cync Support

  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable product for remote control over appliances, App is responsive and bug free.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello David! We are so happy to hear that you have been enjoying your experience with our Indoor Smart Plug. Thank you for taking time out of your busy day to leave us this review. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart plug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my life a bit easier by being able to say commands around the house. Easy to install. Good quality.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite smart plugs. Simple to set up and just works

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Markz, we appreciate being considered for your smart home ecosystem. Thank you for taking the time to leave us a review! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Re: product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it is easy to use. The directions were easy to understand and you can set a time for it to go on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use on my daughter's light in her room. I use it everyday to turn her light on and off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup Smart Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first smart device outlet and it was super easy to set up. Great replacement for the old style light timer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is very easy and fast to set up. I would recommend this to anyone looking for a smart plug.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation William! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to fumble to find the light switch anymore! I just tell alexa to turn on my lights

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for leaving us this feedback! We are happy to hear that you are enjoying the ease of control that our bulbs can provide you. – Cync Support Team