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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 933 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite smart plugs. Simple to set up and just works

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Markz, we appreciate being considered for your smart home ecosystem. Thank you for taking the time to leave us a review! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use on my daughter's light in her room. I use it everyday to turn her light on and off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's intended to do. Easy to set up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is very easy and fast to set up. I would recommend this to anyone looking for a smart plug.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation William! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and connect with amazon alexa. Now i am able to work with my home appliances by asking alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support

  • Rated 5 out of 5 stars

    Best plug ins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plugs are amazing!!! Absolutely love the them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience with our Cync Smart Indoor Plugs! We are happy to hear that they satisfy your smart home lighting needs. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Re: product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it is easy to use. The directions were easy to understand and you can set a time for it to go on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup Smart Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first smart device outlet and it was super easy to set up. Great replacement for the old style light timer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Smart Plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this smart plug. Setting up the first one took a little time. Now, have two of them. Wife loves them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you are enjoying your smart plugs Mike! Thank you for taking the time to leave us a review! -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good for Google assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, turns on and off reliably with the ok Google commands.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are happy we could help make managing your Smart Home even easier with our devices ability to integrate with Amazon and Google voice assistants. We are glad you had a five star experience! -Cync Support

  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Great product but app not so much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C by GE smart does what it is intended for; however, its app is not as user friendly as the Kasa app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Vince, thanks for the feedback. It will allow us to make future improvements to our app, and we are always looking to do so. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing was easy. Works as expected. App is fine for control works with Google Home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for setting your time up to turn on a specific object. I dislike the fact that there isn't a "off" timer setting, you have to manually go onto the Cync app and turn the outlet off. Overall a good product but would love for it to have a off schedule.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are always looking for ways to improve and hearing feedback such as yours gives us a better insight into the needs of our consumers. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Dependable Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug works really well when your away from your home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are very happy to be your Smart Home Brand of choice. Additionally, we sincerely appreciate the time you have placed aside to leave us this five star review. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product everyone should get this product

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      The Cync Team is ecstatic to see this review! Thank you for choosing our brand. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. I am able to turn on and off my christmas lights with my phone.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! Glad you had an overall smooth setup experience getting setup with your new lights. We hope you enjoy! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my string lights!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing i can just turn my strings lights on at a push of a button! Its amazing!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hey Laura! Thank you leaving us this review. We are so happy to hear that you are enjoying the ease of control that our Smart Plug provides. - Cync Support Team

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We using this outlet to control a bedroom light and it works well in conjunction with the speaker control.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are enjoying your C by GE plug! Thank you for leaving your review.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE smart plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Used it for our Christmas tree lights and it worked like a charm along with our Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to make your holiday a little more festive. Thank you for choosing C by GE for your smart home needs! - C by GE Support

  • Rated 4 out of 5 stars

    Smart Plug

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what it is, turns a regular plug into a smart one at a simple plug in. Occasionally will disconnect from network depending on the strength of you wifi.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to review the Cync Smart Indoor Plug! If you need any assistance, please reach out to us at 1-844-302-2943. We'd like to ensure that your smart plug is meeting your needs without any difficulty. -Cync Support