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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 933 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, setup and connect to my existing smart home

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Adam, we are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and connect with amazon alexa. Now i am able to work with my home appliances by asking alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support

  • Rated 4 out of 5 stars

    Replaced my old X10 system with this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these that control lights around the house and holiday lights. The APP takes some digging in order to set everything up but works well after that. Once in a while if you want to shut off lights early the APP is a little stubborn so I shut it down and restart it to get it going again.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync app and Indoor Smart Plug. Should you ever like any assistance with your devices, we are always here to help. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hmmmmm. How do you rate a plug in socket??? It works with my Google home and was easy to set up. Goes off & on e we hen I need it to, so overall it works like it should

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for reviewing the Cync Indoor Plug. If you have any questions, please feel free to contact us directly at 1-844-302-2943. We would be happy to help! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Smart Plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this smart plug. Setting up the first one took a little time. Now, have two of them. Wife loves them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you are enjoying your smart plugs Mike! Thank you for taking the time to leave us a review! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient plug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for garage fan can cut it in with the app before i get home

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello Tferro, we are thrilled to hear you are enjoying your Cync Indoor Plug. It is always great to hear the different applications our customers use for these devices. We hope you continue to enjoy the way you are using your Plug! - Cync Support

  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Great product but app not so much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C by GE smart does what it is intended for; however, its app is not as user friendly as the Kasa app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Vince, thanks for the feedback. It will allow us to make future improvements to our app, and we are always looking to do so. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We using this outlet to control a bedroom light and it works well in conjunction with the speaker control.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are enjoying your C by GE plug! Thank you for leaving your review.

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for setting your time up to turn on a specific object. I dislike the fact that there isn't a "off" timer setting, you have to manually go onto the Cync app and turn the outlet off. Overall a good product but would love for it to have a off schedule.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are always looking for ways to improve and hearing feedback such as yours gives us a better insight into the needs of our consumers. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE smart plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Used it for our Christmas tree lights and it worked like a charm along with our Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to make your holiday a little more festive. Thank you for choosing C by GE for your smart home needs! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy buy. Easy to set up and to use with our first gen Echo. Followed the instructions and got it set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing was easy. Works as expected. App is fine for control works with Google Home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did connect the Christmas tree and it worked perfect!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Marro for choosing Cync! We are thrilled to hear about your positive experience with our Indoor Smart Plug. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. I am able to turn on and off my christmas lights with my phone.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! Glad you had an overall smooth setup experience getting setup with your new lights. We hope you enjoy! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my string lights!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing i can just turn my strings lights on at a push of a button! Its amazing!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hey Laura! Thank you leaving us this review. We are so happy to hear that you are enjoying the ease of control that our Smart Plug provides. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    C by GE Smart Plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart Plug to complement with Smart Bulbs, follow the directions for easy setup with C by GE app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for another great review Albert! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's intended to do. Easy to set up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good for Google assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, turns on and off reliably with the ok Google commands.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are happy we could help make managing your Smart Home even easier with our devices ability to integrate with Amazon and Google voice assistants. We are glad you had a five star experience! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great starter to making your home smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter to making your home smart specially for the price and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He smart plug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to make a bad purchase work. Easy to set up makes my ge bulbs work with ease.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support