Customer Ratings & Reviews
- Model:
- 93103491
- |
- SKU:
- 6331745
Customer reviews
Rating 4.4 out of 5 stars with 933 reviews
(933 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Voice control
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love to be able to turn on lights from any where in the house.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart plug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy set up and very useful and fun
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are so happy that you had a smooth and easy setup with your new plug. Thank you for leaving another review! - C by GE Support
Rated 5 out of 5 stars
Helps out the entire family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, i bought 4 of them! We have them in every bedroom since we don't have built in lighting and now my 4 year old can leave my side and not be scared when it's dark. He just says"hey google" lol. Awesome
I would recommend this to a friendBrand response from Cync Support
Posted .Elizabeth, we are happy to hear that your young kids can easily control your Cync plugs with voice commands to make a light in the dark! Thank you for sharing how your family uses your Cync devices. We are grateful to be a part of your smart home venture. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set this up for Christmas tree and really easy to use item
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Vo3000, we're happy to hear that! We're glad you're enjoying the Smart Plug!
- Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent smart plug with an awesome price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart plug works just as well as the name brand ones.
I would recommend this to a friend Rated 4 out of 5 stars
Smart Outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works well with Google Assistant. Used it for my automatic on/off of my Christmas Tree lights
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for sharing this positive review of the Cync Smart Indoor Plug! We're glad to hear it's working well with Google Assistant. Please feel free to reach out to us at 1-844-302-2943 for any questions or assistance. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little tricky understanding set up, but still easy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's easy to set. Love the app. Can also use with Alexa.
I would recommend this to a friend Rated 5 out of 5 stars
It works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to set up a plant that wasn't getting enough light through my window. The app works, and the plug sticks out a bit, if that's fine for you you'll love this thing. I went with GE because of the brand, I felt like I could trust it to work like it does. I wish I knew if other were better. Too lazy to research more.
I would recommend this to a friendRated 5 out of 5 stars
Great Smart Plug
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Smart Plug. C By Ge is one of my favorite brands for smart device as they have a large amount of accessories that fits every home. This smart plug supports Bluetooth and Wi-Fi and can act as a hub for non-Wi-Fi (Bluetooth) smart bulbs for out-of -home control
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Work good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good start for a smart house really easy to set up
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Osc123, We are excited about being part of your smart house! Thank you for taking the time to submit your feedback. If you ever need any assistance in the future, please don't hesitate to reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at [email protected]
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
works great simple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great simple to use, just follow instructions
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, cheaper than similar AC plug in products
I would recommend this to a friend Rated 5 out of 5 stars
Lights up "North Pole"
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to be techie and surprise my guest by using Google Home to activate my Christmas tree lights in the house. So, I tell Google to turn on "North Pole" and wham! Christmas tree lights up! It's great and was easy to setup!! Love it!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback we appreciate it so much.Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Awesome smart plug that just works
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised at how easily it was to connect to the Google Assistant in the Google Home app. Works as advertised and does a really good job at staying connected to the internet and executing commands.
I would recommend this to a friendBrand response from Cync Support Team
Posted .We are happy to hear that you found setup easy and seamless between our devices and your Google Home Ecosystem! Thank you for leaving us this review. - Cync Support Team
Rated 4 out of 5 stars
Easy with Google control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed Google assistant control of a lamp in which I could not have the control built into the bulb type. This did the job and will be more flexible if I change use.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you continue to explore and take advantage of the many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support
Rated 5 out of 5 stars
Great way to start building a "smart home".
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a couple of this brand of plugs and bulbs already. I really like them a lot. I've been adding more n more to my home to have the accessibility of remotely operating different items in my home. The scheduling of lights has really spoiled me though.
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for leaving us this review! We are happy to hear that you have been enjoying our Smart Plugs! We appreciate you allowing us to be a part of your smart home venture.- Cync Support Team
- Cons mentioned:Setup
Rated 1 out of 5 stars
Not supposed to be that hard but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I thought I'd start to "smart-n-ize" our home with this plug. Bottom-line.....it didn't work and I had to return it. Now, bear in mind that I have a background in computers and I'm a regular "fix-it" guy at home so I should have been able to figure this out. When I got to the point where I was to pair it, the plug kept telling me that I was using the wrong wifi password which was interesting since I had two cell phones connected to the wifi via the password I was attempting to enter. I even had one of their tech guys on the phone for about 1/2 hr and he couldn't get it to work either. Maybe the one I bought was made on a Friday or a Monday but it just isn't supposed to be that hard. Did I buy another one when I took it back? No. At that point I didn't want to take the chance of being frustrated a second time. Maybe down the road I'll give it another shot (from a different mfg) but not right now.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to share this information to us. We deeply regret wasting your time with our product not being able to be connected to your devices. This smart plug requires a 2.4ghz wifi network to connect and function as well as a wpa2 network security type setup through your home wifi network settings. Usually these things are defaulted however there are newer routers that require settings to be tweaked to allow our devices to connect and function. We hope you will consider us again in the future and thank you for giving our device a try. -C by GE Support
Rated 4 out of 5 stars
Good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good quality product and it’s great when it works with the C by GE app. On the Google side Google still has glitches from time to time it’s a problem on the Google side, since 2018 but it’s good for a starter device
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Greg, Thank you for the review we appreciate it. we're happy to see that everything is working great within our app. Please contact us if you have any questions or concerns at 1-844-302-2943, or [email protected] we'll be more than happy to assist.
Rated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few c by ge products and I like them. Good quality for price. Only had issues with having to reconnect them to Alexa when they just get out of whack
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Daniel, thank you for the honest feedback! Glad to hear you were eventually able to get them connected. Should you need any assistance from us please don't hesitate to reach out at 1-844-302-2943 or help@cbyge.com. -C by GE Support