Customer Ratings & Reviews
- Model:
- 93103491
- |
- SKU:
- 6331745
Customer reviews
Rating 4.4 out of 5 stars with 933 reviews
(933 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
It's just okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine, but it doesn't seem to reliably work with my Google assistant. Even going into their app 30-40% of the time has the plug flagged as unavailable when I look to turn it on or off.... It maybe a problem with the placement of the plugs vs the router location, but I've since switched a smart light to the same spot with no issues.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for leaving us a review. We are sorry that you experienced device control issues with your Cync Indoor Plug. This is certainly not the experience we wish for our customers. If this issue persists, please contact us at 1-844-302-2943. A member of our team would be happy to help get this resolved! -Cync Support
- Pros mentioned:Ease of use
Rated 2 out of 5 stars
GE smart plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one at Best Buy to use for a living room light. It worked for about 3 weeks and I can’t get it to work now. It’s decently easy to set up, but a pain with an apple phone. Prior to this one dying, bought a 3 pack(nit at Best Buy) and can’t get them to even connect. I’m done going to try something else.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for bringing this review to our attention. This certainly does not align with the experience we wish for our customers. We would love the opportunity to speak with you directly to assist in getting this resolved. Please consider reaching out to us directly by calling 1-844-302-2943. -Cync Support
Rated 5 out of 5 stars
woks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great addition to my google home. Use it for lamps and now with 1 comand I can turn off multiple lights at once.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Bambu, we are glad to hear that your Indoor Plug provides some convenience in your life. Thank you for sharing your experiences and leaving a positive review! -Cync Support
- Cons mentioned:App
Rated 3 out of 5 stars
Cync app is buggy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug works fine, but the Cync app is terrible. Works better with google home.
I would recommend this to a friendBrand response from Cync Support
Posted .We would love to know more about what we could improve to make this review worthy of the full five stars. Our team is available Monday-Friday 9:00AM-9:00PM and Saturday-Sunday 10:00AM-7:00PM EST. Our direct phone number is 1-844-302-2943.
Rated 5 out of 5 stars
Perfect outlet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pertfect for remote access to lights while we are away. No special bulbs required. Just plug and go.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing the Cync Indoor Smart Plug! Our team is ecstatic to hear that you have enjoyed all that our plug has to offer. We appreciate you sharing this review of your experience. -Cync Support
Rated 4 out of 5 stars
Works with C by GE App
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.C by G E is a good product but I use Apple and HomeKit and it doesn’t work not product problem but the app works good with WiFi on 2.4Ghz and works away from home with App C by GE
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Unfortunately our smart plugs do not work with homekit at this time. We do however have a C-Reach bridge that does. Feel free to contact us at 1-844-302-2943 if you need assistance or have any questions. Thank you for your review! -Cync Support Team
Rated 4 out of 5 stars
GE - Cync Smart On/Off indoor plug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well.... no issues yet. Takes awhile to program into you existing network.
I would recommend this to a friendBrand response from Cync Support
Posted .Steve, thanks for taking the time to share your experience with Cync Smart Indoor Plugs! If you have any questions or would like any assistance, please reach out to us directly at 1-844-302-2943. We're glad to help! -Cync Support
Rated 4 out of 5 stars
Helpful outlet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good especially I have a mother in law that eventhough she had monthly ss income she don’t pay rent or even share in the house. This would limit her from using the electricity.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
Rated 5 out of 5 stars
Smart Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best thing I bought for my Christmas Lights, don’t have to worry about and control it for any where any place..
I would recommend this to a friendBrand response from Cync Support
Posted .Hello CarrolT, thank you for reviewing the Cync Indoor Smart Plug. We appreciate your feedback and are glad to hear it has had a positive impact in your space. Thank you for choosing Cync! -Cync Support
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have these in our home. Daughter wanted to try it after seeing ours.
I would recommend this to a friend- Pros mentioned:Compatibility
Rated 5 out of 5 stars
smarten up a lamp too dumb for a smart bulb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The torch lamp uplighting the ceiling in the living room has a mechanical fader to turn it up or down, and a switch on the side to turn it on or off. It's at Grandma and Grandpa's house, and smart bulbs don't work in any lamp like that. This plug lets us use Alexa to turn the lamp on or off with voice commands, without having to turn and fumble for a switch. The folks can turn the lamp on or off from across the room.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your experience! We are thrilled to hear that your Cync Indoor Plug is helpful to your family. We are grateful to be a part of your smart home venture. -Cync Support
Rated 5 out of 5 stars
It's like magic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter recommended getting this. I plugged my china cupboard into this plug. Set it on a routine and done. No more opening the door, reaching in, turning on. Making sure I don't knock anything over. Wonderful product. Easy to set up.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, Summit. We are happy to make life a little more convenient for you and your family. Thanks for choosing C by GE for your home. - C by GE Support
Rated 5 out of 5 stars
Once set up you are going to like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can connect everything that is not smart and make it work with Alexa or Google but doesn't work with apple home to control it, even though it says some of these are compatible. And have to be patient when pairing to you Internet and alexa
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Mily we appreciate your patience and thank you for leaving a review. The bluetooth bulbs work with Homekit but not the plug however we do have a c-reach hub that works with Homekit. Feel free to reach out if you need anything at 1-844-302-2943. -C by GE Support
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good for voice command with Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When first buying Alexa I didn’t know I needed this to get her to turn on and off my room light buts not that I have it, it works great.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support
Rated 5 out of 5 stars
smart plug
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this to use over the Christmas season for the Christmas trees etc. and it is so efficient.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Flower, we are pleased to know that the Cync Indoor Smart Plug has been super helpful during the holiday season. We greatly appreciate the kind review. If you have any questions, please consider contacting us at 1-844-302-2943. We are happy to help! -Cync Support
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 1 Month ago and this keep working very good
I would recommend this to a friendBrand response from Cync Support
Posted .We appreciate that you shared your review, Diego! We're glad your Cync Indoor Smart Plug is working well for you. Please reach out to us at 1-844-302-2943 if you have any questions or need any assistance. -Cync Support
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the smart plug mainly because I can use this as a bridge for my smart lights. Instead of paying for a bridge I can use this very affordable plug for setting up scenes & automations with my smart bulbs. I don't plug anything into it though.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review. We are happy to hear that you are using the plug for the automation and out-of-home control for the lights. Thanks for taking the timer to submit your feedback.
Rated 4 out of 5 stars
Good plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Easy to set up. Alexa was able to control easily.
I would recommend this to a friendBrand response from Cync Support
Posted .We are glad to hear ou found setup seamless! Thank you for choosing Cync! -Cync Support
Rated 5 out of 5 stars
Easy Install works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and works great! I installed this for my outside patio lights around the tree and I love the fact that I can manage the lights with the app on my phone while I'm away!
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear of your seamless setup experience and that our products are adding convenience to your life. Thank you for your review! -Cync Support Team
Rated 5 out of 5 stars
Makes any plug in item smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can control any thing you plug into this smart plug using a smart assistant. i use Google and it works great. I had it controlling my Christmas tree lights. now that Christmas is over i renamed it and it now controls Led light strip around TV.
I would recommend this to a friend