Customer Ratings & Reviews
- Model:
- 93103491
- |
- SKU:
- 6331745
Customer reviews
Rating 4.4 out of 5 stars with 933 reviews
(933 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Setup
Rated 3 out of 5 stars
Is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok constantly having problem findings switch and it sucks if 2 people have the app on phone because if have to constantly keep logging in
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Ramkimgs, we're sorry to hear you're having those issues. We'd love to hear more about it so we can get it resolved for you. Could you give us a call at (844) 302-2943? As well, if you want more then one person using the same devices, you can invite that person as a guest. You do this by having another person make a separate account and then using the guest feature, you can invite them.
Rated 5 out of 5 stars
Works as it should
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to have a lamp turn on via the app so that we would not walk into a dark house at night
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Roger thank you for choosing Cync! We are thrilled to hear that you are enjoying all that our Indoor Smart Plug has to offer. We appreciate you sharing this five star review of your experience. -Cync Support
Rated 5 out of 5 stars
It does what it says it does
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. The fact that you dont have to have a hub makes this a great addition without a listening device.
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for sharing your review of the Cync Smart Indoor Plug! We are thrilled to hear that you are enjoying your hub-less smart home experience. -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Twice to become smart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First received smart plug was nerve be able to connect to WiFi, return and and exchange with new one and work as advertised
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support
Rated 5 out of 5 stars
Does the job and works seamlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to operate the G by CE lightbulbs without needing to purchase the more expensive hub to operate with wifi. So far I haven't had any problems and the plug comes in useful for lights that don't operate with a light switch.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Milo, We appreciate the review thank you! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Bulb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bulbs, the bulbs works fantastic. I will recommend this item to everyone who wnter the store best buy.
I would recommend this to a friendBrand response from Cync Support
Posted .HelloJ James- thank you for trusting Cync with your business! Our team is grateful for your recommendation and we hope that we can continue to impress you moving forward. -Cync Support
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as expected. No connection problems. Very easy to use.
I would recommend this to a friendBrand response from Cync Support
Posted .We're thrilled to hear that your Cync Indoor Smart Plug is easy to use. Thanks for taking the time to share your review! -Cync Support
Rated 4 out of 5 stars
Smart plug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great my lamp is connected to smart plug so I am able to read my kids bed time stories with out getting up to turn on the lights
I would recommend this to a friendRated 5 out of 5 stars
Wonderful device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are an awesome addition to a non-smart house. They are fully programmable or control manually from anywhere in the world.
I would recommend this to a friendBrand response from Cync Support
Posted .Travis, thank you for taking the time to share your experience with our Cync Indoor Plugs! We hope to continue providing you with excellent experiences moving forward. -Cync Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Is ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't always connect. Need 2.4 GHz. Doesn't work with 5 GHz i don't think
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello, we appreciate you taking the time to leave us this review. We are sorry to hear you are having an issue with your Smart Plug connecting to your Wi-Fi. Our devices are designed to connect to a 2.4GHz network and it is recommended they are used within 40ft of our router. If your plug is intermittently disconnecting from your network, please consider calling us at 1-844-302-2943. Our support team would be happy to look into this with you. - Cync Support
Rated 4 out of 5 stars
Portable AC not compatible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, but i needed it to turn on portable ac, and it does work but shuts itself down after a its been on for a while..
I would recommend this to a friendBrand response from Cync Support
Posted .Hi AdanG369, if your plug is not maintaining a reliable connection we recommend ensuring the device is within 40ft of your Wi-Fi router and connected to a wall outlet. If your device is within range we recommend factory resetting the plug by holding down the button on the right side of the plug until the LED light goes red. After that, you will need to pair the plug again in the Cync app. If the issue persists please contact us at 1-844-302-2943. -Cync Support Team
Rated 5 out of 5 stars
Smart house easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing since sliced bread!! I love it! I'm a newbie with this smart home stuff and this plug is easing me right into it. I like that I can turn the lights on before I work in the house at night.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these plugs. They allow me to control my lights from anywhere in the world as long as I have an internet connection.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the 5-star review AbelJay! We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support
Rated 5 out of 5 stars
work great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my home is a 1920s farm house without any switched lighting in the living room and main bedroom. These provided the simplest most cost effective lighting solution. I use them with google home and they work every time
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Dane! Thanks so much for the kind review, give our support staff a call at 1-844-302-2943 if you have any questions or concerns we can address for you.
Rated 4 out of 5 stars
From the 30 year life-hour bulb manufacturers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.General Electric has continued to be a sign of dependability, and this device has been no exception. Thank you!
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the positive and encouraging words! We are grateful for your business and hope that we can continue to deliver enjoyable smart home products. -Cync Support Team
Rated 4 out of 5 stars
C by GE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as reliant as some similar products. Overall it gets the job done. I used it sparingly to reset my network without running downstairs all the time.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback Rod. We hope the plug is adding a little convenience to your life. - C by GE Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Dumb light
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.80% of these ones purchased have been defective and won’t connect to the cync app. The whole idea with c by GE is that it’s all in one ecosystem and because these outlets aren’t recognized and can’t be controlled by the app. This thing is utterly useless. I have ONE outlet that has worked correctly. Every other one I buy has a nice red exclamation mark right next to it. Truly next Gen technology. good luck getting anybody at Best Buy who has any knowledge on these products too. Every employee seems incompetently trained
No, I would not recommend this to a friend Rated 4 out of 5 stars
Quality product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2, bought worked but one stopped working after a week, easy setup though, the other one still works perfectly, guess one was just a lemon
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
It’s ok.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does disconnect from my google assistant every so often. Then reconnects on its own by the next day.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry to hear your plug disconnects from the Google assistant randomly - definitely not supposed to happen. If you need additional assistance with your device, please contact us at 1-844-302-2943 or help@cbyge.com. -C by GE Support
Rated 5 out of 5 stars
Smart Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device that my son told me about. Works great with my portable ice machine.
I would recommend this to a friendBrand response from Cync Support
Posted .Valentino, thanks for taking the time to share how you enjoy the Cync Smart Indoor Plug! We appreciate hearing that it's been a helpful tool for cooling down with your ice machine. -Cync Support