Customer Ratings & Reviews
- Model:
- 93103491
- |
- SKU:
- 6331745
Customer reviews
Rating 4.4 out of 5 stars with 933 reviews
(933 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good for voice command with Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When first buying Alexa I didn’t know I needed this to get her to turn on and off my room light buts not that I have it, it works great.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support
Rated 5 out of 5 stars
Easy Install works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and works great! I installed this for my outside patio lights around the tree and I love the fact that I can manage the lights with the app on my phone while I'm away!
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear of your seamless setup experience and that our products are adding convenience to your life. Thank you for your review! -Cync Support Team
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the smart plug mainly because I can use this as a bridge for my smart lights. Instead of paying for a bridge I can use this very affordable plug for setting up scenes & automations with my smart bulbs. I don't plug anything into it though.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review. We are happy to hear that you are using the plug for the automation and out-of-home control for the lights. Thanks for taking the timer to submit your feedback.
Rated 5 out of 5 stars
Wonderful device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are an awesome addition to a non-smart house. They are fully programmable or control manually from anywhere in the world.
I would recommend this to a friendBrand response from Cync Support
Posted .Travis, thank you for taking the time to share your experience with our Cync Indoor Plugs! We hope to continue providing you with excellent experiences moving forward. -Cync Support
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these plugs. They allow me to control my lights from anywhere in the world as long as I have an internet connection.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the 5-star review AbelJay! We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support
Rated 5 out of 5 stars
Smart Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device that my son told me about. Works great with my portable ice machine.
I would recommend this to a friendBrand response from Cync Support
Posted .Valentino, thanks for taking the time to share how you enjoy the Cync Smart Indoor Plug! We appreciate hearing that it's been a helpful tool for cooling down with your ice machine. -Cync Support
Rated 5 out of 5 stars
Makes any plug in item smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can control any thing you plug into this smart plug using a smart assistant. i use Google and it works great. I had it controlling my Christmas tree lights. now that Christmas is over i renamed it and it now controls Led light strip around TV.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Twice to become smart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First received smart plug was nerve be able to connect to WiFi, return and and exchange with new one and work as advertised
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support
- Cons mentioned:Setup
Rated 3 out of 5 stars
Is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok constantly having problem findings switch and it sucks if 2 people have the app on phone because if have to constantly keep logging in
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Ramkimgs, we're sorry to hear you're having those issues. We'd love to hear more about it so we can get it resolved for you. Could you give us a call at (844) 302-2943? As well, if you want more then one person using the same devices, you can invite that person as a guest. You do this by having another person make a separate account and then using the guest feature, you can invite them.
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Is ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't always connect. Need 2.4 GHz. Doesn't work with 5 GHz i don't think
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello, we appreciate you taking the time to leave us this review. We are sorry to hear you are having an issue with your Smart Plug connecting to your Wi-Fi. Our devices are designed to connect to a 2.4GHz network and it is recommended they are used within 40ft of our router. If your plug is intermittently disconnecting from your network, please consider calling us at 1-844-302-2943. Our support team would be happy to look into this with you. - Cync Support
Rated 5 out of 5 stars
Does the job and works seamlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to operate the G by CE lightbulbs without needing to purchase the more expensive hub to operate with wifi. So far I haven't had any problems and the plug comes in useful for lights that don't operate with a light switch.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Milo, We appreciate the review thank you! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 4 out of 5 stars
Smart plug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great my lamp is connected to smart plug so I am able to read my kids bed time stories with out getting up to turn on the lights
I would recommend this to a friendRated 4 out of 5 stars
Portable AC not compatible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, but i needed it to turn on portable ac, and it does work but shuts itself down after a its been on for a while..
I would recommend this to a friendBrand response from Cync Support
Posted .Hi AdanG369, if your plug is not maintaining a reliable connection we recommend ensuring the device is within 40ft of your Wi-Fi router and connected to a wall outlet. If your device is within range we recommend factory resetting the plug by holding down the button on the right side of the plug until the LED light goes red. After that, you will need to pair the plug again in the Cync app. If the issue persists please contact us at 1-844-302-2943. -Cync Support Team
Rated 4 out of 5 stars
From the 30 year life-hour bulb manufacturers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.General Electric has continued to be a sign of dependability, and this device has been no exception. Thank you!
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the positive and encouraging words! We are grateful for your business and hope that we can continue to deliver enjoyable smart home products. -Cync Support Team
Rated 5 out of 5 stars
Schedule light plugs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to be able to set schedule for lighting to come on and go off. Works great!
I would recommend this to a friendBrand response from Cync Support
Posted .We're happy to hear that your Cync Smart Indoor Plug has helped automate your lighting! Thanks for sharing your review. -Cync Support
Rated 4 out of 5 stars
Smart plug
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son enjoys using it to control his gaming system
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your review! We're glad to hear that your son is enjoying the convenience of the Cync Indoor Plug. If you have any questions or would like any assistance, please feel free to contact us directly at 1-844-302-2943. -Cync Support
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to sync up and can use it with Alexa. It’s a little loud when it clicks off and on but not a big deal.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Nick, thank you for taking the time to share your positive feedback! Your 5-star review is greatly appreciated. We are delighted to hear that you are enjoying your Cync Indoor Plug. Please feel free to reach out to one of our Support Team members if you have questions or need assistance at 1-844-302-2943. - Cync Support
Rated 5 out of 5 stars
Smart house easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing since sliced bread!! I love it! I'm a newbie with this smart home stuff and this plug is easing me right into it. I like that I can turn the lights on before I work in the house at night.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support
Rated 5 out of 5 stars
Great Remote Lighting Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible invention for any remote lighting applications at home or in the office. Highly recommended!
I would recommend this to a friendRated 5 out of 5 stars
work great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my home is a 1920s farm house without any switched lighting in the living room and main bedroom. These provided the simplest most cost effective lighting solution. I use them with google home and they work every time
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Dane! Thanks so much for the kind review, give our support staff a call at 1-844-302-2943 if you have any questions or concerns we can address for you.