Customer Ratings & Reviews
- Model:
- 93103491
- |
- SKU:
- 6331745
Customer reviews
Rating 4.4 out of 5 stars with 933 reviews
(933 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good way to make your devices smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s quite good a deal for the price. Connects fast to the WiFi when the power is restored. The app design isn’t great, but functions. I’ve added it to google home and it works seamlessly.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for sharing your experiences and for leaving a review! We hope you enjoy your new smart plug. -C by GE Support
Rated 5 out of 5 stars
Light control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item for some Christmas lights and works perfectly.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello AidanD, we are thrilled to hear that our Cync Indoor Plug has made a positive impact on your space. We greatly appreciate your five-star review and for allowing us to brighten up your holiday! -Cync Support
Rated 5 out of 5 stars
Smart purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected! Great product! Connected with no issues. Makes any device smart device.
I would recommend this to a friendBrand response from Cync Support
Posted .Sergey, we are glad to hear that you find your Cync Indoor Plug easy to set up and use! Thank you for sharing this review. -Cync Support
Rated 4 out of 5 stars
It works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, I purchased this because it said it was Apple HomeKit compatible, it’s not compatible unless you buy a c-reach by “c by GE.”
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the heads up! We appreciate your review! -C by GE Support
- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Stopped working after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great initially. Was easy to setup using the Google Home app. I also used the app to put the on a schedule to turn on and off. First issue after 2 months was that I was unable to manually turn the plug on and off. Nor would the app show me the plug's status. As of today, the plug stopped working. I removed from my network, added it back, and Google Home app indicated it was in the network. Home app indicated that the plug was on. But no voltage was available on the plug to power my appliance. It's under warranty so I'll will contact the manufacturer.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .We regret that you had this experience with your Cync Plug! We would be more than happy to replace any defective or non-working devices under warranty for you. Please consider contacting our support team at 1-844-302-2943 to get a replacement. -Cync Support
Rated 5 out of 5 stars
Easy to use and install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works to power on and off my office computer power strip which powers my entire system, and has multiple monitors.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for this positive review! We appreciate that you took the time to share your experience with the Cync Indoor Plug. A seamless setup process is our goal and we are thrilled to hear that you felt the process was simple. -Cync Support
Rated 5 out of 5 stars
Great for the nursery salt lamp
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great plug for devices that you can not buy smart bulbs for.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to review the Cync Indoor Smart Plug! We appreciate your valuable business and are glad to hear that you have been nothing but satisfied with your experience! -Cync Support
Rated 5 out of 5 stars
Worth and works as expected.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought TP-link and 2 other brands of smart plug, all were pieces of trashfinally GE smart plag was the one solved my purpose
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are thrilled to hear that our devices have had a positive impact on your smart home experience. Thank you for taking the time to leave a positive review for others to consider! -Cync Support
Rated 5 out of 5 stars
Smart plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! My teenage son loves it! Would definitely buy another one
I would recommend this to a friendBrand response from Cync Support
Posted .We love hearing that KimB! Thank you for taking time out of your day to leave a review for the consideration of others. On behalf of us at Cync we appreciate your business! -Cync Support
Rated 5 out of 5 stars
Works, and it's priced right.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does what it's supposed to do, at way less cost than the other 'smart' plug. The app works just fine, no glitches.
I would recommend this to a friendBrand response from Cync Support
Posted .Cary, thank you for taking time out of your day to leave a positive review! We are always happy to hear that everything is working as intended. -Cync Support
Rated 4 out of 5 stars
It’s ….. okay
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice but there are better options that require less when syncing it to your smart home apps.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for the positive feedback! Your feedback will be forwarded to our development team for improvement. Feel free to leave feedback at any time as it allows us to get a sense of what we can improve on. -Cync Support Team
Rated 5 out of 5 stars
Cync Smart Plug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an easy set up with my Google Home / Nest Mesh WiFi.
I would recommend this to a friendBrand response from Cync Support
Posted .We're happy to hear that you had a seamless setup experience with your Cync Smart Indoor Plug and Google Home. Thanks for sharing your review! -Cync Support
Rated 5 out of 5 stars
Excellent Smart Plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for a single outlet smart plug. Set up was fine but not easy to do through Google home directly, needed to download C by GE app. Now works perfectly with Google home.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are happy to hear you were able to get your smart plug set up and working properly. Thank you for choosing C by GE for your home. - C by GE Support
Rated 5 out of 5 stars
Great product and great features
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great features. I highly recommend.
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for your recommendation! We are grateful to be a part of your smart home. Thank you for taking the time to leave a review. -Cync Support
- Pros mentioned:Compatibility
Rated 3 out of 5 stars
Extend your existing system perfectly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit syncs in with the existing GE system perfectly. I was able to add the fish tank seamlessly.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We're glad you're getting the most out of your Smart Plug! Email us at [email protected] for any questions or concerns you'd like addressed, thanks!
Rated 5 out of 5 stars
Wifi outlets
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with alexa, I use it for turn off and turn on remotely
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for this five star review! We always love to hear from our customers. We appreciate you sharing your thoughts. -Cync Support
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. No need to get up to turn switch on and off for my appliances. Very easy to set up. Some times app doesn’t work but restarting app fixes it.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking time out of your busy day to leave us this feedback! We appreciate you for allowing us to be a part of your smart home venture. – Cync Support Team
Rated 5 out of 5 stars
Works good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my office. The item is doing its work as described.
I would recommend this to a friendBrand response from Cync Support
Posted .Sofiya, we're glad to hear that your Cync Smart Indoor Plug is working well in your office! Thanks for sharing this review. -Cync Support.
Rated 5 out of 5 stars
Expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works as expected. Set up was really easy.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Nlmcgee, thank you for your review. We are thrilled to hear that you were able to connect seamlessly. We are grateful for your business and we hope you find your Cync experience enjoyable. -Cync Support
Rated 5 out of 5 stars
Wifi socket adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile little this u cam use it to turn on a lamp u can use it as a fake safe for got items that I might leave on by accident. Like curling irons crock pots coffee pots
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support