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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 933 reviews
  • Rated 5 out of 5 stars

    Smart purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected! Great product! Connected with no issues. Makes any device smart device.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Sergey, we are glad to hear that you find your Cync Indoor Plug easy to set up and use! Thank you for sharing this review. -Cync Support

  • Rated 4 out of 5 stars

    Easy to use, confusing to program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these to control Christmas lights. Once it's set up, it's easy to use, but getting the "scenes" configured and then setting schedule groups was a pain.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Will, we're glad to hear you were able to put the Smart Plug to good use! Using them for Christmas lights is creative and a very cool idea. If you're having trouble with the scenes and automations, that is something we can help with. If you would, please give us a call at (844) 302-2943. We'll do our best to get everything up and running for you. Thank you for the feedback, have a great day!

  • Rated 5 out of 5 stars

    Great investment.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and installed it. I use to get mad when I realized my daughter use to leave her lamp on overnight. Not anymore..... I just turn it off from my cell phone (you’ll have to download the app for that).

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you found energy savings easier by utilizing the C by GE lights. Thanks for the review!

  • Rated 5 out of 5 stars

    Cync Smart Plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy set up with my Google Home / Nest Mesh WiFi.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're happy to hear that you had a seamless setup experience with your Cync Smart Indoor Plug and Google Home. Thanks for sharing your review! -Cync Support

  • Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! My teenage son loves it! Would definitely buy another one

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love hearing that KimB! Thank you for taking time out of your day to leave a review for the consideration of others. On behalf of us at Cync we appreciate your business! -Cync Support

  • Rated 5 out of 5 stars

    Great product and great features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great features. I highly recommend.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for your recommendation! We are grateful to be a part of your smart home. Thank you for taking the time to leave a review. -Cync Support

  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Setup can be confusing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions need to be improved for sure. Setup can be confusing. Works ok once you get it setup.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you very much for taking the time to share your honest opinion. We work hard to communicate with our customers and value your feedback in order to improve user experience. - C by GE Support

  • Rated 5 out of 5 stars

    Easy to use and install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works to power on and off my office computer power strip which powers my entire system, and has multiple monitors.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for this positive review! We appreciate that you took the time to share your experience with the Cync Indoor Plug. A seamless setup process is our goal and we are thrilled to hear that you felt the process was simple. -Cync Support

  • Rated 5 out of 5 stars

    Good way to make your devices smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quite good a deal for the price. Connects fast to the WiFi when the power is restored. The app design isn’t great, but functions. I’ve added it to google home and it works seamlessly.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your experiences and for leaving a review! We hope you enjoy your new smart plug. -C by GE Support

  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I purchased this because it said it was Apple HomeKit compatible, it’s not compatible unless you buy a c-reach by “c by GE.”

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the heads up! We appreciate your review! -C by GE Support

  • Rated 5 out of 5 stars

    Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected. Set up was really easy.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Nlmcgee, thank you for your review. We are thrilled to hear that you were able to connect seamlessly. We are grateful for your business and we hope you find your Cync experience enjoyable. -Cync Support

  • Rated 5 out of 5 stars

    Works, and it's priced right.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it's supposed to do, at way less cost than the other 'smart' plug. The app works just fine, no glitches.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Cary, thank you for taking time out of your day to leave a positive review! We are always happy to hear that everything is working as intended. -Cync Support

  • Rated 5 out of 5 stars

    Worth and works as expected.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought TP-link and 2 other brands of smart plug, all were pieces of trashfinally GE smart plag was the one solved my purpose

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are thrilled to hear that our devices have had a positive impact on your smart home experience. Thank you for taking the time to leave a positive review for others to consider! -Cync Support

  • Rated 5 out of 5 stars

    Wifi outlets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with alexa, I use it for turn off and turn on remotely

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for this five star review! We always love to hear from our customers. We appreciate you sharing your thoughts. -Cync Support

  • Rated 5 out of 5 stars

    Smart Plugs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, turned my older home into a smart house

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your review of the Cync Smart Indoor Plug! We're thrilled to hear that you're enjoying the convenience of your new smart home experience. -Cync Support

  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my office. The item is doing its work as described.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Sofiya, we're glad to hear that your Cync Smart Indoor Plug is working well in your office! Thanks for sharing this review. -Cync Support.

  • Rated 4 out of 5 stars

    It’s ….. okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice but there are better options that require less when syncing it to your smart home apps.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive feedback! Your feedback will be forwarded to our development team for improvement. Feel free to leave feedback at any time as it allows us to get a sense of what we can improve on. -Cync Support Team

  • Rated 5 out of 5 stars

    Excellent Smart Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for a single outlet smart plug. Set up was fine but not easy to do through Google home directly, needed to download C by GE app. Now works perfectly with Google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you were able to get your smart plug set up and working properly. Thank you for choosing C by GE for your home. - C by GE Support

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works awesome with a good app and features

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for leaving this great review for the Cync Smart Indoor Plug! We're glad to hear that you're enjoying the fun and convenient features of the Cync app. -Cync Support

  • Rated 5 out of 5 stars

    Great plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Alexa would definitely buy again, with out question.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello AbeP, thank you for taking the time to leave a review. We are delighted to hear that you are enjoying your Cync Indoor Smart Plug. If you have any questions or require future assistance, please don't hesitate to contact us at 1-844-302-2943. All the best! -Cync Support