Customer Ratings & Reviews
- Model:
- 93103491
- |
- SKU:
- 6331745
Customer reviews
Rating 4.4 out of 5 stars with 933 reviews
(933 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility
Rated 3 out of 5 stars
Extend your existing system perfectly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit syncs in with the existing GE system perfectly. I was able to add the fish tank seamlessly.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We're glad you're getting the most out of your Smart Plug! Email us at [email protected] for any questions or concerns you'd like addressed, thanks!
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. No need to get up to turn switch on and off for my appliances. Very easy to set up. Some times app doesn’t work but restarting app fixes it.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking time out of your busy day to leave us this feedback! We appreciate you for allowing us to be a part of your smart home venture. – Cync Support Team
Rated 5 out of 5 stars
Wifi socket adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile little this u cam use it to turn on a lamp u can use it as a fake safe for got items that I might leave on by accident. Like curling irons crock pots coffee pots
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support
Rated 3 out of 5 stars
Works great, when it works.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly disappointed. Works very well when it works. Turns light or accessory off fine most of the time. Does not always turn the device back on. Results may vary. I use it with Google home and Google voice assistant. Should have just gone with the C by GE bulbs for the light we are using this on. Use and results may differ or vary.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hi there Jim! A technician is on standby and would love the opportunity to assist in getting your devices up and running as intended. We urge you to call our live Support Team at 1-844-302-2943 to get this connection issue resolved. -Cync Support Team
Rated 3 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart plug is very good. It worked as designed. I am very happy with this product.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support
Rated 3 out of 5 stars
Not Reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Smart Plug at Best Buy because I had a coupon for reduced price; however it's not been very reliable. Often I have to reset it which just means unplug and plug. And it's not because of the WiFi; I have smart plugs from another manufacturer which work just fine. I really like the features of this C by GE plug; unfortuantely it has not been reliable.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We would love the opportunity to get to the bottom of why your plug is not maintaining a reliable connection to your devices. This is definitely not expected behavior of the device. Please consider contacting our support team at 1-844-302-2943 or chat with us in the app under settings>help. -Cync Support Team
- Cons mentioned:Alexa compatibility
Rated 3 out of 5 stars
Hard to set up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product in November 2019 and have never used it. I can't get it to pair with my Alexa.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Please reach out to our Technical Support Team at 844-30C-BYGE (844-302-2943) or by email at [email protected]. We will help get your lights working properly.
Rated 5 out of 5 stars
Very good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a small issue in setting it up, and the customer support at Cync was great.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Millie- thank you for sharing this review for others to consider. The Cync Team is thrilled to hear that we were able to assist and that you have been enjoying your Indoor Smart Plug! -Cync Support
Rated 4 out of 5 stars
Nifty gadget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nifty gadget, but after trying it, I realized that I really didn't need it, so returned it.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your feedback! We are happy you loved our Smart Plug. We are sorry that you didn't have a use for it in your home and bummed to see you go! We do offer Smart Switches and Smart Light Bulbs/ Strips that you might find more useful in your particular space. -Cync Support Team
Rated 5 out of 5 stars
Automated Christmas tree lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoyed the convenience of turning my Christmas tree lights on and off from phone app. Great tool. Used the "scheduled" on-off feature as well, so convenient.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad we could be a part of your holiday! Thank you for allowing C by GE to be one of your choices for smart home lighting. -C by GE Support
Rated 5 out of 5 stars
Sgg
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as they d Should and almost immediately unlike others with a hesitation
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing Cync! We appreciate you leaving your thoughts for others to consider. We are glad to be your Smart Home brand of choice. -Cync Support Team
Rated 5 out of 5 stars
Great plug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart plug in my opinion! Easy to set up and use
I would recommend this to a friendBrand response from Cync Support
Posted .We're glad to hear we have achieved our goal for our Cync Indoor Smart Plugs to be easy to set up and use. Thank you for sharing this positive review! -Cync Support
- Cons mentioned:Size
Rated 3 out of 5 stars
Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but emits a buzzing noise when powered on, and is a bit too bulky
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Nunu, thanks for bringing this issue to our attention. This is not typical behavior that our lights should be doing. If you are still having any issues please reach out to us at 1-844-302-2943. -C by GE Support
Rated 5 out of 5 stars
Love these Smart Plugs!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart plugs like this one goes great with Echo Alexa.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Kristopher- thank you for sharing this positive review of your experience. We appreciate your business and are glad to hear you are enjoying all that our Indoor Smart Plug has to offer! -Cync Support
Rated 5 out of 5 stars
VBush
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this to fix issues that I am having with my LG 80 inch TV
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing this positive review for the Cync Indoor Plug! We're glad to hear that it has been helpful for you. -Cync Support
Rated 5 out of 5 stars
Smart Plugs are Game Changers!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not sure at first what I was getting when I bought this, but I am super impressed. I really like the options I have with this plug and it is great for Christmas Lights, as well!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Worka grwat. Thanks dpr everthinf. Byeeeeww
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for trusting our brand with your business! We appreciate you leaving this five star review. -Cync Support
Rated 5 out of 5 stars
Above cabinet light control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy install….I did it myself ! If I can do it anybody can.
I would recommend this to a friendBrand response from Cync Support
Posted .The Cync Team is very happy to see this five star review! We are grateful for your business and are ecstatic to hear that you were able to setup your new Indoor Smart Plug without a hitch. Should you ever require assistance please feel free to reach out to us directly by calling 1-844-302-2943- we are always happy to help! -Cync Support
Rated 5 out of 5 stars
St. Paddy day savior
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is how I was able to Corned beef and cabbage on St. Patrick's day. so thankful
I would recommend this to a friendBrand response from Cync Support
Posted .We are happy to hear we played an integral role in helping you better enjoy the holiday. Happy St. Patrick's day we hope your corned beef and cabbage was delicious! -Cync Support
Rated 5 out of 5 stars
Great device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works great for the floor lamp in our living room. Easy setup.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing Cync! We are glad to see that your experience was worthy of the full five stars. We appreciate you taking the time to share your thoughts and hope that we can continue to make a positive impact in your space. -Cync Support