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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 933 reviews
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using a smart device and I am very happy about it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jessica- our team is thrilled to see that you are ecstatic with your purchase of our Indoor Smart Plug. We are grateful to embark on this Smart Home venture with you and are here as a resource to assist with any questions or concerns. Our team can be reached at 1-844-302-2943 Monday-Friday 9:00AM -9:00Pm EST as well as Saturday-Sunday 10:00AM-7:00PM EST. -Cync Support

  • Rated 5 out of 5 stars

    Great switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to switch on my external wifi at my house.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello CharlesG, we are thrilled to hear that you have had positive experiences with your indoor plug. We hope you continue to find use with the device. Thank you for your review! -Cync Support

  • Rated 5 out of 5 stars

    Christmas Tree powered up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned my Christmas tree off and on automatically! Works great with Alexa! Plugged in my tree and never touched it again, well, until I took the tree down.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad we could be a part of your holiday! Thank you for allowing C by GE to be one of your choices for smart home lighting. -C by GE Support

  • Rated 5 out of 5 stars

    Lovin it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to a home full of Wi-Fi devices and specific lights or other devices you’d like of the ease of control. Easy set up yoo!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team

  • Rated 5 out of 5 stars

    Good Cync plug.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this Cync plug. It connects to 2.4G and 5G Router.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture. Thank you for leaving a positive review it means a lot to us! -Cync Support

  • Rated 5 out of 5 stars

    great for items that are hard to turn on or off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a wax warmer with on e of those rotary switches that is hard to get to so we put in one of these in the outlet and now we just tell Alexa to turn it on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good very convenient. Can use it a lot of times and. Very useful

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to add a little convenience to your life. Thank you for taking the time to leave a review! -C by GE Support

  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a bit difficult to set up, but once they were, they performed fine.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the honest feedback and we regret any issues or hiccups experienced getting your plug set up. Thank you for taking the time to leave a review! If you need any assistance feel free to contact us at 1-844-302-2943. -Cync Support Team

  • Rated 5 out of 5 stars

    Light control with Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these to my z wave system to control lights throughout the house. Work well and easy to set up with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you sharing your experience with our Indoor Smart Plug. Thank you for allowing us to be apart of your Smart Home venture! - Cync Support Team

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the upgrade to use with Christmas lights. It was great to be able to control from my phone.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Great WIFI technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to turn lights on and off. It also can turn and off based on a schedule

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for this positive review! Routines can be quite convenient for controlling your devices on a schedule. We are certainly glad to hear that you are enjoying the benefits of smart home lighting with Cync. -Cync Support

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price / value, easy to integrate to my C by GE ecosystem at home, I buy all my light switches and wall plugs from GE, great app, very easy to use

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy that you are part of the GE family. We appreciate your business tremendously and hope to continue to provide you a good experience with our products. Thanks for taking the time to leave a review!

  • Rated 5 out of 5 stars

    PSS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just note it is for indoor use only.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're glad to hear that you are enjoying the Cync Indoor Plug! Thank you for leaving a review. You are correct, this product is for indoor use only. We offer a different plug for outdoor use. Feel free to reach out to us at 1-844-302-2943 to learn more. -Cync Support

  • Rated 5 out of 5 stars

    I love this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns every electronic product into wireless. That is awesome

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive review! Our team certainly appreciates hearing that you are enjoying the versatility and convenience of Cync Indoor Plugs for your smart home needs. -Cync Support

  • Rated 5 out of 5 stars

    Easy step to making your home smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plugs are easy to setup if you follow the steps. Google home manages them with only a few errors from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this it lets you add up to 30 smart lights wither you have Alexa or Google which can only handle 6 lights per device so this is cheaper then getting the reach

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      The plug is one of our favorite products too! You are right each plug can support up to 30+ lights as well as allow you to use the lights with BOTH Alexa and Google (at the same time if you wanted!). Thank you for taking the time to share your thoughts.

  • Rated 5 out of 5 stars

    Quality plug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this plug since I wasn’t able to pair it with my echo dot.. Troubleshooting informed me that I need a “hub”. No idea what a hub is..

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Freddie, this smart plug is a hub that is used with our bluetooth lights to link to an Alexa device such as your echo dot for voice control. Please give us a call at 1-844-302-2943 if you need any further info. -C by GE Support

  • Rated 4 out of 5 stars

    It's A Smart Switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns things on and then off again. Alexa seems to like it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear you are satisfied with your new Indoor Plug. Thank you for reviewing Cync! -Cync Support Team

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works just as i needed it to...

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Chase, thank you for taking time out of your day to share this positive review with us! -Cync Support

  • Rated 5 out of 5 stars

    Love this device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two and they work great. A little tricky to set up because you have to first setup the device in the C by GE app and then activate it in Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi CookBon, we’re very happy to hear you’re enjoying the devices and they are working well for you, thank you for the feedback!