Customer Ratings & Reviews
- Model:
- 93103491
- |
- SKU:
- 6331745
Customer reviews
Rating 4.4 out of 5 stars with 933 reviews
(933 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Pairs perfectly with Google
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy! I love being able to turn on my bedroom light with my voice, phone or Apple Watch!!
I would recommend this to a friendBrand response from Cync Support
Posted .We enjoy receiving feedback from our users about their experiences with our devices. Thank you for choosing our Indoor Smart Plug. We are happy to hear that the entire Cync process, from installation to setup to control has been satisfactory for you. -Cync Support Team
Rated 4 out of 5 stars
Good!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product, though it did took some time to pair with alexa.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your experience. We would be more than happy to speak with you directly if you are experiencing any unexpected happenings with syncing your plug to Alexa. Please feel free to call 1-844-302-2943 to speak with a Technician. -Cync Support Team
Rated 5 out of 5 stars
C by ge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great its good being with my extra lights at home
I would recommend this to a friendBrand response from Cync Support
Posted .Alberto, thank you for this positive review! We're happy to hear that your Cync Indoor Plug is working well with your lights. -Cync Support
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. definitely like this product better than the light bulbs by the same company.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We greatly appreciate you taking time out of your busy day to leave this review. Thank you for being a part of the GE family. -C by GE Support
Rated 5 out of 5 stars
Easy to connect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect to your home WiFi. Fast to respond to voice commands.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for sharing your positive experience! We are glad to hear that your Cync Indoor Plug was easy to set up and that it responds quickly to voice commands. -Cync Support
- Cons mentioned:App
Rated 1 out of 5 stars
Plug doesn't work because of poor app
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart plug seems nice. The huge downfall to this is the C by GE app stinks!!!!. The C by GE app would not let me set up my plug. I tried many times and it would not complete the set up 100%. I wasted a lot of time trying to get it to work. I can't use it with my Google Mini until it was finished with GE set up. Hence it is useless to me since the C by GE app doesn't work correctly. Read the app reviews. Many people have had problems getting them to work because of app. I am returning this since GE doesn't support their product so it will work properly. Very disappointed with my purchase!!
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We want to thank you for taking the time to share your experience. We want to hear all feedback, even if its not the most flattering. Thats the only way we can make changes and improve the products, right? Second, we would like to know more about what you have been experiencing and see what we can do to make things right. Please reach out to our Support Team at 1-844-302-2943 or by email at help@cbyge.com. -C by GE Support
Rated 4 out of 5 stars
Works well with Alexa
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well with Alexa. I used it for six months for bed side light control. No complaint so far.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's wonderful news! If you ever run into any issues, you can let support know at [email protected]! We'll be more than glad to get you up and running.
Rated 5 out of 5 stars
Great Smart Power Switch, Does the Job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to test it with C by GE Lights and Works as Described. Just a lil bit Pricey. Compare to other I have purchase for Half the Price.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for leaving a review we appreciate it! Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Mr.tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to light responsive with Alexa no issues amazing for pricing
I would recommend this to a friendBrand response from Cync Support
Posted .Hello Ulissesbbbuyer, thank you for sharing the positive experience that you've had with your indoor plug! On behalf of us at Cync we appreciate your business and we hope you continue to enjoy your Cync products and app. -Cync Support
Rated 5 out of 5 stars
Smart plug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pack of smart plugs were so easy to set up, and i can control from anywhere
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you so much for taking the time to leave us positive feedback! It's great to hear using our app. We hope we can continue to provide you with exceptional experiences in the future! - Cync Support
Rated 5 out of 5 stars
Use it anywhere in the house
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it anywhere in the house..................................
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing Cync! Our team is glad to see that you are enjoying the many benefits our of Indoor Smart Plug. We appreciate you taking the time to share this review of your experience. -Cync Support
Rated 5 out of 5 stars
Fan plug
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Google home, I have purchased it again for another application at home Both are hooked to fans in different areas.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave a review Corack, we really appreciate it! It is great to hear you are enjoying your smart plug in your home. -C by GE Support.
Rated 5 out of 5 stars
Smart Mansion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a piece of technology for your home
I would recommend this to a friendBrand response from Cync Support
Posted .We are grateful for your business and appreciate this glowing review. Thank you for sharing your thoughts regarding the Cync Indoor Smart Plug. -Cync Support
Rated 4 out of 5 stars
Decent but underwhelming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product but can be improved by adding USB functionality and a slimmer profile.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
Rated 4 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift a great item shipped on time is promise thank you
I would recommend this to a friendRated 4 out of 5 stars
Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This box was okay until I actually synced it correctly now I love it
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you giving us this feedback, we are happy to hear that you have been enjoying your Smart Plug. We appreciate you taking time out of your busy day to leave us this feedback. – Cync Support Team
Rated 5 out of 5 stars
Do it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I needed! works as expected, easy setup and app install!
I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that! Thank you for sharing the positive experience that you've had so far. Cync appreciates your business and we hope you continue to enjoy your smart plug! -Cync Support
Rated 4 out of 5 stars
Good device, wonky software
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software is a little clunky, and sometimes refuses to run with other software aka alexa
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi David thanks for reaching out to us to share your experiences and feedback. We greatly appreciate it. Sometimes just disabling the C by GE skill and re-enabling should clear that issue up. If you are still having issues please don't hesitate to reach out to us at 1-844-302-2943.
Rated 5 out of 5 stars
New Territory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put 5 stars because I trust all things Google home! Expanding functionality of Google home to my shop
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Connects easiest through the company app.
I would recommend this to a friendBrand response from Cync Support
Posted .We are so glad to hear that you are enjoying our Cync Indoor Plugs and the Cync app! Thank you for taking the time to leave a positive review. -Cync Support