Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $5.99
Clearance
The comparable value price is $14.99

Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 933 reviews
  • Rated 5 out of 5 stars

    Wireless light

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item easy to use will recommend to others

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Nancy- we are always happy to see five star reviews of our customers experiences. We are grateful you have chosen our brand to integrate into your space. Thank you for your recommendation and for choosing Cync! -Cync Support

  • Rated 5 out of 5 stars

    GOOD PRODUCT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USE IT FOR MY CHRISTMAS LIGHTS AND CONNECT IT TO MY ALEXA DEVICE.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Maria, we are happy to hear that we could help brighten your home for the holidays. Thank you for taking the time to share your experience with our Cync smart plugs! -Cync Support

  • Rated 4 out of 5 stars

    Plug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug works well on lamps but isn’t easy to work with on TV because cable box is separate

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 4 out of 5 stars

    No timer capabilities like I hoped

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for turning things off and on, cant set a timer on it though

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy that you are enjoying your smart plugs, we do have something like schedules in our app called scenes here is a helpful link to help set one up cyncsupport.gelighting.com/s/article/scenes-and-schedules. Thank you so much for taking your time to leave us this review! – Cync Support Team

  • Rated 4 out of 5 stars

    Good plug but no HomeKit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a hub but wish it had home kit still a good plug

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate the feedback! Currently our C-Reach is the only hub that works with homekit at this time. Thank you for your review. -Cync Support Team

  • Rated 5 out of 5 stars

    My wifi plugs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these plugs. They are perfect for air conditioning fans heaters that are not wifi. I have this all over my house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the great review of our smart home plugs DJay! We hope you enjoy the benefits of your new smart home devices. -C by GE Support

  • Rated 4 out of 5 stars

    ge plug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great at first then was unresponsive reseted it then was unresponsive again

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Cameron sorry you had this happen with your plug! I would attempt to reset the plug by holding down the side button for 30 seconds and then letting it go and attempt to reconnect it through the C by GE app. If that does not work please feel free to reach out to us directly at 1-844-302-2943 or help@cbyge.com. We would love to get you up and running! -C by GE Support

  • Rated 5 out of 5 stars

    Smart bulb and plug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to a smart home. Good addition for an already smart home

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave a review! -Cync Support

  • Rated 3 out of 5 stars

    Good hardware, bad terms

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outlet works well. It responds almost instantly when you control it via the app or Google Assistant. But in order to use it you have to agree to a Terms of Service document that is ridiculously long and complex. It's completely inappropriate for a simple consumer product.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to leave us this feedback! All feedback is passed along to our development team as we are always looking for ways to improve user’s experiences. – Cync Support Team

  • Rated 3 out of 5 stars

    Smart plugs? You have to be smarter than they are.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well these smart plugs do integrate with Amazon Alexa, they may pose some set up issues for those less savvy with electronics. I would recommend the Amazon basics smart plugs if you are integrating with Amazon Alexa. After a couple of firmware updates, these GE smart plugs Have become much more stable.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to use and it works great. I love Using it during the holidays for my Xmas tree light.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      It’s awesome to hear that you have included us in your festive decorating! Thank you so much for taking time out of your busy day to leave us this feedback! – Cync Support Team

  • Rated 5 out of 5 stars

    Great little plug

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Currently using it with lighting for my indoor plants. It's on a timer with the sunrise/sunset. Many different configuration options. And it to can be combined with other ge devices or on a separate tinder.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Tiffany, thank you for leaving this positive review! We are thrilled to hear that you are experiencing the convenience of smart home lighting with Routines. -Cync Support

  • Rated 5 out of 5 stars

    Convenience!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged in my night lamp in our bedroom and it is now very convenient to turn on and off.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear our Smart Plug has made your lighting needs more convenient. We are grateful to be your Smart Home brand of choice, thank you for choosing Cync!- Cync Support Team

  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I use it for my Christmas tree.. I can turn it on and off from wherever I'm at!

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hello Larson! Thank you for this review! We appreciate you allowing us to be a part of your holidays as well as your Smart Home venture. - Cync Support Team

  • Rated 5 out of 5 stars

    Worth buying

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . Works well wirelessly. But don’t use it in outdoor

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you Abhi for this wonderful five star review! We are thrilled to hear your 'Cync Experience' has been seamless. -Cync Support

  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No issues yet! Would recommend for simple automated plug controls.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team

  • Rated 5 out of 5 stars

    Great for christmas

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to turn on/off my Christmas tree automatically

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support

  • Rated 5 out of 5 stars

    Buying another

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great… buying another. Only downside is occasionally the app needs to be restarted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart plug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up for Christmas lights worked great . You can set up a schedule and scenes . You can’t go wrong with GE

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad we could be a part of your holiday! Thank you for allowing C by GE to be one of your choices for smart home lighting. -C by GE Support

  • Rated 5 out of 5 stars

    Great for Alexis

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this outlet because needed it to go with Alexis. I am very satified.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync. Our team does our best to ensure we create optimal, simple and brilliant products to increase the quality of your Smart Home. We are glad that our Indoor Smart Plug has made your space better. -Cync Support Team