Customer Ratings & Reviews
- Model:
- 93103491
- |
- SKU:
- 6331745
Customer reviews
Rating 4.4 out of 5 stars with 933 reviews
(933 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very easy to setup to Google Assistant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and installed and connected to Google Assistant with no problem. As a previous reviewer noted, he had problems. The key is when you click the + symbol and then the "set up new devices", you then click on "Works with Goggle" and not "New Devices". It noted I had 3 bulbs C by GE bulbs. I clicked on it and it searched and found the C by GE Plug. It asked me to log into my C by GE account. This done, within 1 minute it was working on my Google Assistant. Works perfect.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the feedback! We are glad to hear that our products are working exactly as you want them to. :)
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
GE smart plug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally had another smart product that they stopped supporting. Trying to get into the GE c smart products this was my first purchase so far works great have this on my Christmas tree and I have it integrated into my smart home
I would recommend this to a friendBrand response from Cync Support Team
Posted .Thank you for leaving us this review! We are happy to hear that you have included our Smart Plug in not only your Smart Home venture but also your Families Holiday. - Cync Support Team
- Cons mentioned:Setup
Rated 4 out of 5 stars
Smart Plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit tricky to set up but then it works well. Seems sturdy and well made.
I would recommend this to a friendBrand response from Cync Support
Posted .We apologize for any frustration you have experienced during the setup process. Please consider contacting us at 1-844-302-2943 so we can address your questions or concerns. We are grateful for feedback even if it is not the most flattering as we always strive to improve our app and devices. As a valued customer, we would be happy to assist you. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
smart plug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice product easy to use and compatible with my items
I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for sharing your review! We love to hear that your Cync Indoor Smart Plug is easy to use. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the convenience and easiness of this product. Can turn the light on from another room.
I would recommend this to a friendBrand response from Cync Support
Posted .Heather, we are glad to hear that your Cync Indoor Plugs have made your life a little easier. Thank you for sharing your experience with us! -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected with google home. It was easy to setup.
I would recommend this to a friendBrand response from Cync Support
Posted .Hello LizG, thank you for taking the time to share your setup experience with Google Home. We are thrilled to hear that you were able to connect seamlessly. We are grateful for your business and we hope you find your Cync experience enjoyable. -Cync Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart plug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent works exactly how it's supposed to no complaints
I would recommend this to a friendBrand response from Cync Support
Posted .We are elated to hear that your device has met your expectations and is working as intended! Thank you for choosing Cync to enhance your Smart Home ecosystem. -Cync Support Team
Rated 5 out of 5 stars
Works Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with Google Home and allowed us to bridge our GE Cync Bluetooth spot lights to WiFi control.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for taking the time to leave a review. We are glad to hear that you are enjoying your Cync Indoor Plug. Thank you for allowing us to brighten up your home and for choosing Cync. -Cync Support
Rated 4 out of 5 stars
app a bit buggy but otherwise works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this took a while to sync to the phone, and I often have to turn the app off and on again, but other than that it works as expected.
I would recommend this to a friendRated 5 out of 5 stars
Easy set-up and use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug it in and use Alexa to control any electrical appliance. Great for Christmas trees.
I would recommend this to a friendBrand response from Cync Support
Posted .Todd, thank you for taking the time to share your experience with us! We are glad to hear that you are appreciating the convenience of using your Cync Smart Indoor Plug with Alexa. -Cync Support
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to use this with all three amazon, google and the cync app that all say it works with and it would not connect to any of them or my wifi
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello Krich101, thank you for reaching out. We apologize for the difficulties you experienced connecting your Indoor Plug. If you are still having issues please consider contacting our support directly at 1-844-302-2943. -Cync Support
Rated 1 out of 5 stars
DO NOT BUY! TRASH DEVICE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had trouble with this smart plug from the start. After initial difficulty I finally got It working. But that was short-lived. It will often not be available. After several weeks of working then not working, now it does not respond at all. If you buy this device you are merely making a donation!
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We apologize for all the issues you experienced with our device. If you are still having issues please reach out to us directly at 1-844-302-2943 or [email protected] so we can get this resolved for you. -C by GE Support
Rated 1 out of 5 stars
Junk!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this unless you want to spend time messing with it everyday because it wont connect. Have to be with 10’ of it to work which defeats the purpose.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello, thank you for taking the time to leave us your review. We are sorry to hear you are experiencing an issue controlling your Cync Indoor Smart Plug. If you notice you are only able to control your Plug from within 10 feet, your device may have disconnected from the internet. This can be resolved by reconnecting the device from the Cync App by going to Settings > Rooms and Devices > 'Room' > View Devices > Edit This Plug > Wi-Fi. From here you should be able to reconnect the device to your network. If you are still having an issue with this, please consider calling us at 1-844-302-2943, and our support team will be happy to help. - Cync Support