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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 933 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any other product out there i had a lenovo one and it died within a year. This is more reliable and better quick reaponse

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Coolmom, we are absolutely thrilled to hear that you have had an enjoyable experience using your Cync plug so far! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, connected with no issues, automates and makes things better in our home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our devices have had a positive impact on your smart home experience. Thank you for taking the time to leave a positive review for others to consider! -Cync Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    C by ge smart plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by ge has been a good smart plug. Did have one time plug didn't come on when asked. That seemed to be the apps fault. The app is ok and most likely get better with updates.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback Randy! We are always looking to improve starting with a new app that is coming soon. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as it worked with Google speaker, got 2 one for a light and another for air freshener, keeps me from having to get up to cut on

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are ecstatic to hear that you have integrated your Cync devices with your voice assistant for an even easier way to manage your home. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cync plug

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CYNC smart plug is awesome to control devices that you have and you can control smart plugs With Amazon Alexa and Google Assistant and control the plug with the CYNC app

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love having positive customers like you! Thank you for taking the time out of your busy day to leave a review! It means a lot to us. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for a couple of things.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought some cascade lights for my daughter's room, and I didn't like having to plug them in every night, and then unplug in the morning. So I bought this little outlet, all I do now, is tell Google to turn my daughter's lights on, and Magic!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Rigo, thangs for the review we appreciate it! Glad to hear that you're enjoying our products! Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had finally picked up my C by Ge plugs. I got two of them for the $9.99 deals. For my Kitchen and for my TV but if they ever do a deal like this again I'm on it.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! Glad you were able to pick these up at a deal. Thank you for another great review! -Cync Support Team

  • Rated 4 out of 5 stars

    Cool if you need it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with the bulb. It’s a cool device but I didn’t really need a smart plug. I’d say buy it if you need it for your coffee machine or something else. I bought it as an impulse is all.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little smart plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little plug for the price. I don't really know why every plug only has 2.4GHZ but luckily I make sure I have it as I have a lot of 2.4GHZ only devices. I got a nice Bonus Certificate so this was a great deal at $11,99.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review! All of our smart home devices only operate on 2.4ghz at this time. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase I’ve made

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up end it works like a charm are use it for my candle warmer that way I can turn it on if I’m up stairs and I want the house to smell like a home

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Roberto, thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Good value for the money. Ready to set up

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Kurt, we're glad to hear that you're enjoying the convenience of the Cync Smart Indoor Plug. Thanks for sharing your review! If you have any questions, feel free to contact us at 1-844-302-2943. We'd love to make your Cync experience excellent. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I can now control my light from the comfort of my bed. Good bye switch bottom.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Reagan! We appreciate this five star review and thank you for trusting our company with your business. Have a great day! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and use with Google Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these! Great product and easy to use, I have my disco ball on Google Home now, thanks!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're so glad to hear that you had a seamless setup experience with Google Home and your Cync Smart Indoor Plugs! Thanks for sharing this review. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to set up. Control over when the light goes on or off is great for security.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're glad to hear that you're enjoying the security and convenience of smart home lighting with Cync Smart Indoor Plugs. Thanks for sharing your review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good for safety conscious person

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this old girl a while to figure these out but very nice to turn on a light with my phone before entering a room or my house

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      The Cync Team is ecstatic to hear that you have been enjoying our Indoor Smart Plug. We are grateful you have chosen our brand to trust with your business- thank you. Should you need assistance in the future our team can be reached by calling 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Inexpensive, but works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plug was very easy to install and configure, unlike many other selections. In fact several other "C by GE" devices were all easy to use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace using an old timer to turn on and off a living room lamp. It works great and was very easy to set up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for the feedback Gary! We appreciate you taking the time to leave us a review on your experience with Cync On/Off Smart Plug. We appreciate you including us in your smart home venture. - Cync Support Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Have for the home.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for security and remote use. A good price too.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your review for the Cync Indoor Smart Plug! We appreciate hearing that you're enjoying the convenience of smart home lighting remotely. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product it comes in very handy when I need to turn on my lamp now, I can be able to control it from out of home which I can’t get enough of! If your thinking about trying it out I highly recommend it

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking time in writing us a review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No issue so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with a setup. Only issue I had in the beginning was finding the little button (manual off-on switch) on the side. G&E app works fine, and connection with Alexa has been working fine for me as well.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy your new smart home venture. -C by GE Support