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  • Alt View 1. GE - Cync Outdoor Smart Plug, Works with Alexa and Google Home - Black.
  • Set Schedules: - Makes lights smart - Voice control requires pairing to a voice assistant (sold separately) - Control from anywhere and with voice GE is trademark of General Electric Company. Used under trademark license.
  • Control your living room lights with your voice using Alexa. Works with Amazon Alexa and Google Home.
  • The text on the image is grouped and corrected as follows: "Get no-worry, from-anywhere control with GE. Schedules include Slow Cooker on Sunday at 12:00pm, Coffee Maker at 7:00AM on Mon-Fri, and Flat Iron at 9:00AM every day. GE is a trademark of the General Electric Company and is used under trademark license."
  • Cync Smart Tips Outdoor Plug Summer Overview Video video 0 minutes 38 seconds
  • Cync Smart Tips Outdoor Plug Winter Overview Video video 0 minutes 31 seconds

GE - Cync Outdoor Smart Plug, Works with Alexa and Google Home - Black

Model:
93128846
SKU:
6454238
Your price for this item is $29.99

Customer reviews

Rating 4.4 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the Cync Outdoor Smart Plug's ease of use and voice control features, finding setup simple and integration with smart home systems like Alexa and Google Home seamless. Many appreciate its weather resistance, enabling reliable operation in various conditions. However, some users experienced connectivity issues, requiring occasional reconnection to the network.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-139 of 139 reviews
  • Pros mentioned:
    Ease of use

    Outdoor plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup/ Love that you can control each side independently.-(or together)

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to review our Cync Outdoor Plug! We are happy to hear that you had a seamless setup experience. We hope you continue to enjoy the convenience of smart home lighting. -Cync Support

  • Pros mentioned:
    Ease of use

    Poor quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use but quit after one Christmas season outside.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello LeaD, we regret that you had this experience with any of our products! We would love an opportunity to look into this. Please consider contacting our support team at 1-844-302-2943 to look into this further. -Cync Support

  • Cons mentioned:
    Connectivity

    Do not buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the product after it failed to update multiple times once plugged. Product would disconnect and connect multiple times from my phone

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We would like to speak with you directly in regards to the negative experience that you have had. Please consider reaching out to our team directly so that we can diagnose and resolve the issue. An agent can be reached at 1-844-302-2943. We deeply apologize and look forward to the chance to getting you up and running as intended. -Cync Support

  • Cons mentioned:
    Connectivity

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing wont stay connected to the google home app so you lose the ability to turn it on and off without reseting. I bought 2 and they both do the same thing.

    No, I would not recommend this to a friend

  • Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok but it doesnt stay connected to the home network very well

    No, I would not recommend this to a friend

  • Good plug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart plug to turn on your outdoor lights. The only problem is getting the lights to turn on at a designated time

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to post your review, Jay! We are happy to know that your products have given you a great experience, and we hope to be able to continue this trend moving forward. - Cync Support

  • Horrible GE Cync app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plugs are great, the app is absolutely horrible and needs a complete different interface created.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for taking the time to leave us this review and sharing your experience with our Cync Indoor Smart Plug. We are always looking out for the needs of our users and are grateful for feedback such as this to get a sense of what we can improve on. Please consider reaching out to us at 1-844-302-2943 to share your thoughts on the improvements you would like to see with the Cync app. -Cync Support

  • A must for a smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well once I got it to connect to my wifi. I like how you can set different settings for each outlet.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your positive experience with your Cync Outdoor Plugs! We are glad to hear that individually controlling the outlets on the plug has been helpful for you. As a valued customer, we hope you continue to enjoy the benefits of smart home lighting. -Cync Support

  • Don't like the APP.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucked couldn't get it you work but it's the seconded G.E. item I couldn't CYNC using their app. Could be the operator but why make it so hard I did check out YOUTUBE fixes which none worked. Crazy ones like turn on airplane mode walk away from your house x number of feet anyway NO

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We would love the opportunity to get to the bottom of why your plug is not able to establish a connection. This is definitely not expected, and we certainly regret any inconveniences that this has caused. Please consider contacting our support team at 1-844-302-2943. -Cync Support Team

  • Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but was a little more confusing to setup than other wifi products

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving us your feedback, Brad! We are thrilled to hear that you enjoy using our product. If you are still experiencing issues setting up your devices, we would be happy to assist. Feel free to contact us at 1-844-302-2943 so that we can help you find a solution. - Cync Support

  • cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product to have, convenient to use and not pricey.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so glad to hear that our Cync Outdoor Plug has provided convenience for you at a reasonable price. Thank you for taking time out of your day to leave a review! -Cync Support

  • Do not buy! Nothing but frustration!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy this Smart Plug because it constantly loses connection with the app. I have had nothing but issues since I purchased this for our Christmas lights. I have had to contact support three times. Not worth the frustration!

    No, I would not recommend this to a friend

  • didn't want to sign up for apps. returned it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm sure it works. i didn't want to get into signing up for apps. returned it.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for considering Cync. The Cync Outdoor Plug can be set up in the Cync app, the Alexa app, and/or the Google Home app to take advantage of smart features like Out-of-Home Control and Routines. If you would prefer a device without smart capabilities, you may be interested in a traditional outdoor plug instead. Please feel free to contact us directly at 1-844-302-2943 for any questions or assistance. -Cync Support

  • Intermittent connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep losing the connection, the Wi-Fi was only 15 feet away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    A Little Complicated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out to sync with my Echo Dot it has worked like a charm.

    I would recommend this to a friend

  • Nice Plug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of an outdoor waterproof plug and found this GE-Cync plug. It is well made and works well. I would give it a better star rating if the software was better. It was very "Glitchy" to get it to set up and I can only control the plug sporadically from my phone, and it is offline with Google most of the time.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We would like to speak with you directly in regards to the negative experience that you have had. Please consider reaching out to our team directly so that we can diagnose and resolve the issue. An agent can be reached at 1-844-302-2943. We deeply apologize and look forward to the chance to getting you up and running as intended. -Cync Support

  • Title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product it was easy to hook up and has made running my ac units easier.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience! We are happy to hear that you are enjoying our outdoor plug. We hope to continue providing you with more satisfying experiences in the future! - Cync Support

  • Cons mentioned:
    Connectivity

    Junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t stay connected to network, have to be within 10’ of the product for it to find it abd stay connected which totally defeats the purpose. DO NOT BUY!

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello, thank you for taking the time to leave us your review. We are sorry to hear you are experiencing an issue controlling your Cync Indoor Smart Plug. If you notice you are only able to control your Plug from within 10 feet, your device may have disconnected from the internet. This can be resolved by reconnecting the device from the Cync App by going to Settings > Rooms and Devices > 'Room' > View Devices > Edit This Plug > Wi-Fi. From here you should be able to reconnect the device to your network. If you are still having an issue with this, please consider calling us at 1-844-302-2943, and our support team will be happy to help. - Cync Support

  • Cons mentioned:
    Connectivity

    Buggy and plagged by bad app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices will randomly disconnect, and have to be reset, the app from GE is horrendous, lacks functionality and has no custom support thats useful. Go with phillips hue or geeni and dont waste your time with any GE product

    No, I would not recommend this to a friend
Page 7, Showing 121-139 of 139 reviews
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