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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 277 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the brightness and ease of use of the CYNC Smart Direct Connect LED Strip Lights, frequently citing the simple setup and user-friendly app. Positive feedback also highlights the quality of the product and its appealing appearance. However, some customers wish the strip lights were longer, and a few experienced issues with the app's connectivity and the adhesive's strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 277 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well ,my kids like it,easy to install will RECOMMEND

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats awesome to hear! We are so glad your kids are enjoying their new light strip. Thank you for being the best part of GE. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great light strip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good light strip. Reasonably bright and price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the kind review coffeebeans! We hope you enjoy your new light strip. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works a it should. Turns on, turns colors, turns off.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the positive review, we appreciate it! We're happy to hear your smart light strip is working correctly, please enjoy your new smart home lights. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Led

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my led lights they. Brighten up the room

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights work and the app allows for you to control them with a phone. The biggest problem is that more then half the time the app does not connect and you have to reset the lights to get it to connect again.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for bringing this issue to our attention. Sorry to hear that your devices keep disconnecting. If this occurs we recommend simply force closing the app using the app switcher on iOS, or clear the app cache under Settings>Apps>Cync>Storage>Clear Cache if you are on Android. If this issue persists please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb idea! Works really well and was easy to set!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Jpin! Thank you for your review and for being the best part of GE. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this.. I love how bright this is.. nice.....

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jonn. The only thing brighter than our smart bulbs is your shining review! Thank you being the best part of C by GE.

  • Rated 5 out of 5 stars

    Way better than Philips!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and SO much cheaper than Philips Hue strip lights. I can't tell a difference between the two except this also doesn't need a bridge, can be connected straight to your phone.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello! Thank you for leaving your thoughts! We are happy to hear that you are satisfied with our light strip. We hope to be able to continue this trend moving forward! - Cync Support

  • Rated 5 out of 5 stars

    Great for beginner streamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for my Twitch stream (ThePlantyGamer) to help the green aesthetics of my plants in the background! Love how you’re able to change the color to exact shade you want. I only wish you were able to animate the strip!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you are finding enjoyment with the many possibilities and benefits of smart home lighting. Thank you for taking the time to leave a review! -Cync Support Team

  • Rated 2 out of 5 stars

    Not on par with Hue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are more cost efficient than Phillips Hue, but also a big step down in quality as well. I returned and went w/Hue after comparing quality, cost, and functionality.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your feedback. Your constructive criticism has been shared with our team for future improvements. We would love to hear more about how we could do better and can be reached by calling 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    Daughter loves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted the lights for her bedroom. I put them up she connected to the app and they work great. She has fun changing the colors and playing with her friends. Only complaint is she sometimes falls asleep with them on and they can be very bright.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are glad to hear your daughter is enjoying her new light strip. Thank you for your review! -C by GE Support

  • Rated 5 out of 5 stars

    Led

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LED inteligente. Esta tira de 3 metros de luz RGBW inteligente cambiará de iluminación al ritmo de la música para crear un ambiente festivo o permanecerá fijo en un color suave para crear un entorno relajado. ..

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello! Thank you for taking time out of your busy day to leave us this review! We appreciate you allowing us to be a part of your Smart Home Venture. - Cync Support Team

  • Rated 5 out of 5 stars

    Under cabinet lights.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent under cabinet lighting. Support care has been amazing. We have loved the Scene settings to automatically turn on at certain levels in the morning and a night. Definitely worth the price.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving such an awesome review, that include both our Team and Lights! We are thrilled that we've been able to take your space to the next level. We appreciate you leaving your input for others to consider. -Cync Support Team

  • Rated 5 out of 5 stars

    GE Cync LED strip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need another one, I love them. They compliment my kitchen with the variety of warm and cool colors. Under the cabinets and above the counters. The perfect lighting for evenings.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are happy to hear that you love your new Cync Light Strip! Thank you for this colorful review, we are glad to be your Smart Home brand of choice. -Cync Support Team

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve become one of those light people, and this set up has made it nice. Plus I can tell when the power goes out in my house do to the construction lol

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you sharing this five star review with others to consider. Thank you for choosing Cync, we are are grateful to be an integral part of your Smart Home! -Cync Support Team

  • Rated 5 out of 5 stars

    Love my lighted countertops!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put these up under the cabinets in my laundry room and the difference is amazing. Installation was fast and very easy. I wish I had done this a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!! These are the best LED Smart lights i have ever came across. The only thing that would make them better - if they didn't cost so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Wow, thanks for the awesome review Stace! Thank you for choosing GE for your smart home needs. -C by GE Support

  • Rated 5 out of 5 stars

    GE Strips are great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE light strip works well and is versatile enough to be in any location in your home. They are sometimes difficult to connect to your system but that is worked out in time.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

  • Rated 5 out of 5 stars

    Great LED light strip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light strip looks great. Connected to my C by GE app quickly and the color options are great. Only wish they had an auto color switching mode available like some RGB peripherals have.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That is a great idea for a future enhancement to the product! I have shared your thoughts with our development team. -C by GE Support

  • Rated 5 out of 5 stars

    Really nice lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for new kitchen. Instead of paying $250 per cabinet to have light installed this was way more economical n so many color options

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Sandy for taking the time to come back and review your new lights! We are ecstatic to hear they are making a positive difference in your kitchen. -Cync SupportTeam