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Customer Ratings & Reviews

Your price for this item is $440.99

Customer reviews

Rating 4.4 out of 5 stars with 31 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Rated 5 out of 5 stars

    GE Profile is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful product, was not available at home depot or Lowe's so thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect popcorn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Great size and the auto popcorn sensor works perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same microwave I previously had that die after 3.5 years. This one has a stupid lock feature

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your previous microwave needing to be replaced. We're confident that this model is going to serve you for many years to come. Thanks again for sharing this. GE_Appliances

  • Rated 5 out of 5 stars

    Terrible shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, took too long to get here, almost a month for delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a newer model replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An older model of the same size died after ten years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave oven is not used, end up installing double wall ovens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it, was supposed to be a countertop model, your return experience was great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a solid purchase, I would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought & Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the only brand and model that (with the optional trim kit) will fit in the built-in cabinet space that held my prior GE profile microwave. I'm returning it anyway! I don't want to modify the cabinet, but my wife and I loathe this model. The control panel buttons are cramped and seem to have no dead space between them, so it's hard to hit the button you want. On a lesser note, the gray interior isn't well lit and is very dim compared to most microwaves.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your feedback, that we'll be sure to forward to the appropriate team. If you need further assistance with your purchase, please contact Best Buy Customer Service at: 1-800-433-5887. -Don@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    Never had a chance to use this microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installer did not wire correctly so the microwave oven shorted out when he tried to set the clock.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. If the microwave is still in your possession, we encourage you to reach out to Best Buy directly for assistance by calling: 1-800-433-5887. If Best Buy is unable to assist, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Stops working after 2years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop heating after 2years. Quality of the item drops as we have the 2013 model. Purchased a new one in 2022 and now it stop working. It’s not heating. Only if we dont have a trim for this id buy a different brand.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for being a loyal GE Appliance customer. We are sorry to hear that your microwave unit is not heating anymore, and we can understand your frustration. If you haven’t already, we would suggest reaching out to our service team for an appointment. They can be reached at the phone number here- (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help. Dianna@GE Profile GE_Appliances

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