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Customer Ratings & Reviews

Your price for this item is $379.00

Customer reviews

Rating 3.8 out of 5 stars with 233 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers find value in the 2.2 Cu. Ft. Countertop Microwave's convenient size, ease of use, and quiet operation. Many appreciate its attractive appearance and powerful heating capabilities, while some experienced issues with the door mechanism and the condition of the microwave upon delivery. The availability of trim kits also proved problematic for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 233 reviews
  • Rated 5 out of 5 stars

    Pretty microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because this microwave was HUGE!!!!! But it was so pretty. I couldn’t use it so I dont know how good it was heating up food

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    way late and broken when delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a GE Profile microwave and trim kit about 6 weeks ago. Original delivery date was 2 weeks. Then 8 weeks. Then 6 weeks. It finally arrived super bowl Sunday. Box was trashed. Delivery guy was nice and opened it for me to check for damage. Did not see any, but he suggested plugging it in before installing. I did, and it does not work! "Door open" error message - only if I slam the door with 2 hands does it go out and the unit turn on. Disgusted with performance of Best Buy - they blamed GE for delivery delay and would not even entertain some resolution until it was delivered. Now I just want to go to Home Depot and buy the unit - at least they have it in stock!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We're so sorry to hear about your experience as a whole, we know that this must have been a frustrating series of events for you. We hope that you're able to enjoy using your microwave soon. If you have any questions or concerns, please feel free to reach out to us via email or live chat. We're always happy to help! -Michael GE_Appliances

  • Rated 5 out of 5 stars

    Great Line of Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the total line of GE appliances in black slate for a kitchen remodel. The ordering process and delivery was smooth and simple. Better service than I have received working on similar purchases. The color is great. I love that the microwave has a mute feature for the keypad. Exactly what I hoped. Can't wait to get the rest of the items installed and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It GE profile trademark quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use. The dimensions on BB are misleading, The microwave dimensions were larger than shown.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my new GE profile microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE profile microwave is awesome. The color and how much room there is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    caution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get 3 different ones as they were damaged in perfect boxes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and spacious

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. I had to return this one because of new plans. But our exact same one is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this microwave. It replaces one of an almost identical size which fits in my kitchen cabinets perfectly. The controls are almost identical with my old microwave (also GE). In Additionally, it is much quieter that the microwave it replaces.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Excellent unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit matches the rest of our appliances and adds a modern look.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    It's big inside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for big families that love heating lots of food in one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced original Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, no issues so far with new unit. Purchased as a replacement from new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very large and deep 1100 watt microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this GE Profile microwave and is meeting our expectations! Well done GE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable and look good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replace old black ge microwave with stainless one. worth very penny.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting. I have received two microwaves, the first one arrived significantly damaged. I returned it in the store and ordered a second. The second one arrived damaged as well. It would not fit into the trim kit due to damage. I returned it to the store and now I’m waiting on my third to arrive!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - Oh no! We're incredibly sorry to hear that your microwaves have arrived damaged. We certainly understand how disappointing this must be. We're sure you will have no issues out of this new unit, but we're here if you need any assistance. -Kacie@GEA GE_Appliances

  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    First and last to purchase open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor packaging and some part was broken, even though, description said it was in excellent and new condition and measurements were off by inches.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best 2.2 Cubic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, simple control panel, cooks evenly, no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door on the microwave is terrible and is hot or miss when it will actually open. I need to return it for the price that I paid

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Door, thank you for your review. We are very sorry that your microwave's door is not opening properly. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great appliance. Great product. Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. just what I needed at a great price. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a prior GE model and fit in the same space and works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it Very convenient for use Would gladly recommend

    I would recommend this to a friend
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