Customer Ratings & Reviews
- Model:
- PES7227DLWW
- SKU:
- 6111514
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
Customers are saying
Customers find value in the 2.2 Cu. Ft. Countertop Microwave's convenient size, ease of use, and quiet operation. Many appreciate its attractive appearance and powerful heating capabilities, while some experienced issues with the door mechanism and the condition of the microwave upon delivery. The availability of trim kits also proved problematic for some users.
This summary was generated by AI based on customer reviews.
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue I have is the key pad is not back lit and does not stand out well in lower ambient light. We had the same microwave prior to this updated version and didn’t have this issue. I do like that it’s quieter than the previous one.
I would recommend this to a friendItem returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item, not because of the quality of the item, but the information on the website. I wanted a built in microwave and it appeared in that filter. I was even encouraged to buy a trim kit for it, but this item is not designed to be built in.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize for any confusion. This model is design for countertop use. We hope that you shop our brand for built-in units. Let us know if we can be of any further assistance. All the best.- Kianna@GEAppliances
Not worth the money even at 75% discount.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 2 of these in the last three years. The last one only lasted 5 months. I was trying to keep my kitchen set all GE Profile appliances. Don't buy the GE Profile microwave. Electronics in the product just die after very little use.
No, I would not recommend this to a friendA Real Bummer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So Disappointed! We've only had this new microwave for a little over a month (installed 9/17/20) and there is a cut in the plastic on the "start button." No, we don't have anything in our hands when using the microwave that would cause this failure. We were replacing our 12 year old GE Monogram microwave which is no longer available. Hoping this issue can be resolved.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Tornedkeypad, thank you for your review. We are sincerely sorry that your microwave's control panel is damaged. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Very pleased with purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Cooks items evenly and efficiently
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. It heat evenly an dgz fast. Easy to use.
I would recommend this to a friendIt doesn’t work properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom buttons don’t work. Start, cancel, stop etc doesn’t work. I can only click minute buttons
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have not already done so, we recommend disconnecting the power to your microwave for 2-3 minutes to reset the electronics. Check to be sure you have a minimum of 3" of air clearance on each side and at the top of the unit as well as 1" air clearance in the rear. If the issues persist, please call 1-800-432-2737 to discuss your situation further. Please have your complete model and serial number available when you call.
- Pros mentioned:Size
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opening and closing the door is loud and it’s very big
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. Thanks for letting us know how things are going with your microwave. If you find that your microwave door closes loudly or is harder to close than your previous model, the difference in the door noise is due to a firmer spring in the door latch; this is a normal condition for the microwave. You can lift up on the latch to feel the tension. Thanks for the review, and should you have any additional feedback, please reach out to us. All the best.-Kianna@GEA
Nice but not cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time around. A litte different in size from previous one even though supposed to be same. Not a big deal. Just had to add a board to raise to correct height. Works good and is good size.
I would recommend this to a friendWON'T work as a 30" wall oven. No trim kit exists
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No compatible trim kit offered for this model. As the only GE Profile line of countertop microwave, no trim kit works to make it fit a 30" wall oven space.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - You're correct, this model does not have a compatible trim kit and cannot be built-in. This is a countertop only model. We apologize for any inconvenience caused by this confusion. If you have any questions or need any assistance finding the perfect model to fit your needs, please reach out to us on one of our social media platforms via direct message. We'd be happy to provide further assistance to ensure you find one you'll love. Wishing you all the best. Julia@GEAppliances
- Pros mentioned:Appearance
Easy to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks nice in cabinets. The trim kit didn’t look as nice as old one so we used the brackets to new one & used exterior of old one. Good fit and good opurtunity to recycle.
I would recommend this to a friend Poorly made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The push button that opens the microwave feels like it will brake anytime very cheep. Wanted the same GE Profile microwave, but they don’t make it any longer, so this is what they suggested for replacement along with the trim kit because the old microwave was a different size. Let’s hope the push button continues to work.
No, I would not recommend this to a friendGE products suck
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit from Best Buy without the protection plan. First strip on bottom broke. Couldn't get GE to fix it even under warranty time frame. Then fuse went out and finally unit stop working. Bought new Whirlpool microwave. GE products suck.....don't waste your money!
No, I would not recommend this to a friendGood Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it had lighted buttons, but otherwise it's just like the one we've had for 15 years. Hoping this one lasts like the the previous one.
I would recommend this to a friend- Cons mentioned:Door
door latch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.door latch doesn't work properly. push in style release does not function every time
No, I would not recommend this to a friend poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.door won't open properly, push button doesn't release and it takes a second hand to pry it open
No, I would not recommend this to a friendTLong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like, noise, the button doesn't work part of the time, black interior with poor lighting. Ours is built-in so had to order a trim kit(was told the old kit would work)have not heard when the new one it will arrive. This unit was suppose to be a replacement, same size model etc.
No, I would not recommend this to a friendgood quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and performance, plus the color is great
I would recommend this to a friend- Cons mentioned:Door
Failed out of the box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality. Door wouldn’t open, unit wouldn’t operate.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Maddograleigh, thank you for your review. We are sincerely sorry that your microwave's door would not open right out of the box. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Never Buy Again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to read buttons - Not easy to push buttons. Not user friendly at all!
No, I would not recommend this to a friend