Customer Ratings & Reviews
- Model:
- PDP715SYNFS
- SKU:
- 6365264
Rating by feature
- Cleaning Quality
Rating 3.7 out of 5 stars
- Dry Quality
Rating 3.8 out of 5 stars
- Cycle Options
Rating 4.0 out of 5 stars
Customers are saying
Customers are enthusiastic about this dishwasher's quiet operation and excellent cleaning performance, frequently praising its third rack and ease of use. Many appreciate the sleek design and innovative features, such as the bottle jets. However, some customers have reported issues with the dishwasher's reliability and door mechanism after a period of use.
This summary was generated by AI based on customer reviews.
disappointed in this dishwasher. It does not clean
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used many brands of dishwashers. this is the worst. And I really like GE appliances. I am so disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello CarolynfromMichigan, thank you for your review. We are sincerely sorry that you have not been pleased with your dishwasher. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it one star because I had to to be able to leave a review. Did not dry the dishes, so I used to dry boost. Still didn't dry the dishes. The dishes were also dirty, so I have to rewash! I should have kept my old ugly one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello TommyC, thank you for your review. We are sincerely sorry that you have not been pleased with your dishwasher's features and functionality. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned the first one, then returned the second one. Geek Squad said “must have been a bad batch!” Still waiting for both refunds, not to mention tipping installers each time and then to finally remove.
No, I would not recommend this to a friendDid not work when installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor. Product did not work and Best Buy would not remove or install replacement washer
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Bill, thank you for your review. We are sincerely sorry that you have not been pleased with your dishwasher and that it did not work upon installation. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Cons mentioned:Reliability
Failed after just over 3 years - not durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has failed after 3 years. Purchased a 3 year warranty from Bestbuy and it failed about 3 months after the warranty expired. Repairman said it needed a new circuit board for $450. The door is also cheaply made. A plastic chrome trim piece at the top came off within the last year as well. Can't recommend this one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your dishwasher failed. This is not what we expect to hear and would like to look into this for you. Please reach out to us directly via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Fool me once, shame on you. Won't fool me twice.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To its credit, I loved the quiet operation and the third rack was wonderful. I appreciated being able to raise and lower the middle rack and move the tines on the lower rack - with difficulty. The flatware basket was a total mess, in the wrong place and with plastic that became misshapen within the first month so the lid would fall forward until I placed a knife in the basket in position to hold it back. It worked for not quite 3 years. For $800 with installation, I would have expected a whole lot longer. After two years, it stopped staying put in its housing, so I assume the installation was lackluster, as well. Wouldn't get dishes dry unless I put it on the highest heat setting, Steam, which would cause my plastic food containers to melt. Would quickly develop a funk due to food caught in the "food filter," which is just a screen that catches bits. When they say it should be pulled and cleaned at least once weekly, they mean it! Overall, this is a piece of junk I spent a whole lot of money on. Now that it has sprung a leak less than 3 years in, I have discovered that not only has the machine been discontinued, but so have the replacement parts. WTG, GE! Never again. Fool me once, as they say, shame on you. GE, you used to be a good company with good products.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Don't Buy This.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this machine in January 2020, as an upgrade, expecting it to last. It did not. We have had repair people out three times in two years, most recently for water leaking on the right side. We tried the youtube fix (clean the rubber seal), but it didn't work. Repairperson came and told us the cleaning mechanism was completely shot. He also let us know that this has two control panels, one on the bottom and one on the top, and that design makes it very susceptible to breakdowns. The fix would have cost near as much as the dishwasher. So we did what the repairperson told us: buy a Bosch with front controls, bc those will last 15 years, whereas GE, LG, etc, look fancy but are designed to fail.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Lasted 2 1/2 Years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this dishwasher 2 1/2 years and we’re already having to buy a new dishwasher. It would not power on. We replaced multiple things and still couldn’t get it to power on.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your review and apologize your dishwasher quit working and understand how frustrating that is. This is definitely not the quality we want for our customers and appreciate the feedback that we will send to our engineers and design team to help us improve or make changes on future builds. We do hope that this issue has since been resolved and that you were able to get in touch with our service technicians and they have since been able to get your dishwasher unit back up and working properly again for you. We will list the service number below in case you need to get in contact with them.
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
We hope this helps! If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
- Cons mentioned:Reliability
Don’t Buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are less than 3 years into this dishwasher and it won’t power on. I would definitely expect for the price.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that your dishwasher will not power on. We understand the disappointment this issue has caused. For help with this situation, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit by calling us at: 1-800-432-2737. We hope you allow us to work hard to earn your trust again. Thanks for being part of the GE Profile family. Kind regards. -Don@GEAppliances
Nope for us
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working just like that. Didnt use it for 2 weeks then it didnt work anymore. It wasnt cleaning enough, just basically making sounds like it is cleaning but once you open it, the soap is still in the slot.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that your dishwasher stopped working. We certainly understand how important it is to have your unit working properly. If you haven't already, please schedule service by calling 833-426-3393 so our Bodewell technicians can investigate thoroughly. We know they will be able to get your unit working as it should! -Kacie@GEAppliances
