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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 247 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 247 reviews
  • Rated 5 out of 5 stars

    GE Profile 28.7 had all the features needed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile 28.7 Refrigerator has every feature I need while keeping a clean exterior appearance. I love the auto fill pitcher and it's excellent filter. The light is bright, the shelves are deep for large platters and it's very spacious. I am very pleased with it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your first-hand experience with your beautiful new Profile refrigerator. We're delighted to hear how happy you are with the AutoFill pitcher, the interior lighting and the capacity. This gorgeous refrigerator will help make planning special occasions and holiday meals with ease. We wish you many years of great service. Kind regards - Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful fridge so far. Love all of the features. Just wish the ice cubes came out less together and the ability to be crushed. Otherwise I love my ge profile fridge so far. I have had it 2 weeks as of this post.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. We were very upset that on the Wednesday it was to arrive and it was not on the truck. We had emptied the old fridge and had sold it. The delivery did not arrive until the following Monday with no explanation after multiple dead end customer service calls . I have sent two negative reviews to Best Buy without a response via Best Buy generated surveys. So if you asked about Best Buy my rating would be a big ZERO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator works well for my family plenty of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade from side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge feels twice as big as my old side by side Whirlpool. The interior lighting is the best I've ever seen on a refrigerator. My favorite feature is the autofilling pitcher, it's much faster than my water cooler and tastes great. It doesn't shift around like my previous fridge, it stays put.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What an addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. Refined. Love it. This was the upgrade we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very spacious, lots of space. The compartments or easy to remove clean and put back.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a wonderful refrigerator model, and we're thrilled to hear you're enjoying its design and spacious 28.7 Cu. Ft. interior capacity. We're confident this unit will continue to impress and serve you well for years to come. Thanks for choosing GE Appliances for your home. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    All around great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible amount of volume for storage and the temperature is quite uniform thruout. The shelving height, width, and depth dimensions are amazing allowing for a great amount of additional storage. A quiet, efficient system and sleek looking as well! A++, no doubts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed the back lighting feature. The internal water dispenser/pitcher is convenient and space saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig. is over the top. Water pitcher in the door is second to none. Blends in well with our updated kitchen

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your review and being a loyal GE Appliance customer. We hope you continue to enjoy the space and great features this refrigerator unit offers. The LED lighting is also great. It illuminates upon opening so you can easily see any of the food items inside. We are sure it will be a wonderful addition to your kitchen space for many years! Dianna@GEProfile GE_Appliances

  • Rated 5 out of 5 stars

    Good overall transaction

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great fridge the installers were nice guys as well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're happy with your refrigerator, as well as your installation experience! If you'd like to share your feedback regarding installation, you can reach out to Best Buy's customer service at 1 (888) 237-8289. We're confident the unit will serve your needs well for a long time to come! GE_Appliances

  • Rated 5 out of 5 stars

    Sue H

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and in perfect shape. I love the lighted back panel that makes all items easy to search for. It's so easy to get organized. I love it! Refrig is doing super!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. Simple features but elegent design. Really like the backlit wall

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying your new refrigerator! The LED Light Wall is indeed a fantastic feature, making it easy to find even the smallest items with its bright, uniform lighting on every shelf. Thanks for the great feedback! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Refrigerator excellente

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and the delivery was easy and pain free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! Highly recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge offers ample space, is very practical, and has a great look. Perfect family refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water pitcher overflows frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water pitcher in door constantly over flows and floods the fridge and floor. It does have an alarm but it's a little quiet and if you have kids they aren't patient enough to wait and listen for the water to stop flowing after they've shut the door. Which after paying $3k you shouldn't have to do. Not sure what the remedy for this is.... did not see this issue in the reviews I read before purchasing altho I do see quite a few complaints about it now. The other issue is the protective plastic is stuck between the drawer face and top of drawer and when the delivery guys removed it left frayed plastic along the edge. Not a clean look. It's a good looking refrigerator and it's too bad that a water pitcher is giving it a bad name.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback as your comments regarding your new refrigerator are important to us and will be considered by our product design team for review. We would like to provide some guidance to help with the removal of the plastic on your unit. You can try to use rubber tipped tweezers to reach into the smaller areas on the unit to remove the plastic. However, if this doesn’t help you can also reach out to our service team for additional help. They can be reached at the phone number 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. Dianna@GE Profile GE_Appliances

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is Awesome! We enjoy the snack drawer everything lights up when you open it and thr freezer drawer is Full of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE is great refrigerator it works great and the space is wonderful

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're happy with the refrigerator! We always want to provide a high-quality appliance, and we're confident the refrigerator will serve your needs well for many years to come. Enjoy! -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item love the space !!! Delivery was great and fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy and Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very roomy and very appealing to the eyes. I have a big family and was looking for a big refrigerator. This GE Profile is perfect!

    I would recommend this to a friend