Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 242 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers enjoy the 28.7 Cu. Ft. 4-Door French Door Smart Refrigerator, especially the convenience of the internal water dispenser and the ample space it provides. The refrigerator's lighting, capacity, design, and temperature control are also well-received. However, some customers have noted concerns about the quality of the drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 242 reviews
  • Rated 5 out of 5 stars

    Excellent delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the frig but also loved the two gentlemen who delivered it. On time, very congenial and polite, showed us how the various compartments fit and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I love the water pitcher, it is so pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig w/ great design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator w/ high ratings. meets our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the refrigerator a couple of months, but so far I love it. The refrigerator looks sleeker with the inside ice dispenser and I love the autofill pitcher. The LED back panel really lights up and the overall functionality is great, Totally satisfied with my purchase- worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great feidge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the pitcher on the inside for water

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're happy with your refrigerator, and particularly appreciate the AutoFill Pitcher. We always want to provide a quality product, and we're confident the refrigerator will serve your needs well for a long time to come! GE_Appliances

  • Rated 2 out of 5 stars

    Good fridge but has major design flaw.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dang… it’s an otherwise nice fridge. The right door opens and leans open. Very nice. The left door, however, leans closed. It does not stay open, you must hold it open or it falls into you. Super inconvenient and uncomfortable. I avoid using the left door and only have comfortable access to half the fridge. I noticed when closed, the top of the doors aren’t even, so I ordered a replacement. The replacement has the same problem. Not sure if bad design or poor quality control. My wife is bothered by workers moving another new fridge into place so we will not be replacing again. I am upset that we spent all this money on a new fridge and it’s more uncomfortable than the previous 20 year old fridge. Not happy customer. Sometimes I get so mad I could poop my own pants :(

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand how this situation could cause disappointment. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Excellent refrigerator

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator with wifi and energy usage info on app Keep food items cold and fresh Inside quality could improve

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Frig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but is taking an act of congress to get a repair person out here to see what door issues is, they keep sending delivery people

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your fridge so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful for organizing! Nice and roomy. I love the second drawer option allowing me to choose how I’d like to utilize it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expecting a fridge that will last for awhile.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we are satisfied with the purchase. There's some features that should be included at this price point, like pull out shelves. So far everything is working satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase and hope it lasts long unlike the LG refrigerator that broke down 2 times within 8 years. A nice feature is the bright light inside on the back. It is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best features on a fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator. I think one of the best on the market right now. The backlighting is the best feature, it lights up the fridge items very nicely.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review and choosing us for your appliance purchase. The LED lighting is really nice in this unit, and we are glad you like it as well. The lighting as well as the layout of this unit is sure to accommodate and make it easy to see all your food items big and small. GE_Appliances

  • Rated 5 out of 5 stars

    GE 4 Dr Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside water pitcher drips several drops on floor when refilling….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and price when you find this fridge on sale. Ice scoop is NOT included, why? This is a $2500+ fridge, GE could at least include a $5 scoop…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice fridge, but the ice bucket could have been a better design. Ice can fall behind the freezer drawer if not careful.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for sharing your feedback about your new refrigerator. We appreciate your positive review and are pleased to hear that you find the fridge nice overall. We understand your concern about the ice bucket design, and we apologize for any inconvenience caused by ice falling behind the freezer drawer. Your feedback is important to us, and we will pass it along to our product development team for future improvements. If you have any other questions, concerns, or feedback, please feel free to reach out. We value your input and are here to assist you in any way we can. Thank you for choosing GE Appliances for your refrigeration needs. -Kacie@GEAppliances GE_Appliances

  • Rated 1 out of 5 stars

    6 refrigerators and 2 microwaves later OMG!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This delivery was canceled with no reason. Since I ordered a new fridge before holidays we have gone through 6 refrigerators. Today the 7th is scheduled. I went into the store to talk with the general manager and made the comment “I bet you wouldn’t want me to write one” trying to lighten things up and a little sarcastic, like a joke though. He glared at me and said “ you can do whatever you like but I don’t need to hear that. I’m talking to someone and trying to see what happened.” I told him I had no idea he was talking to anyone. I just saw him staring at his phone. He acted like he was doing me a favor. I told him he had no right or reason to speak to me like that. After he rescheduled I stood up and asked if replacing a microwave, 6 refrigerators, the 7th comes today, was this a first at this store, he replied “why yes I believe so, want a reward?” I am a total tech member and my first purchase for appliances.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped every appliance deal in Port Richey Florida...Best Buy provided the best price and value for our money.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for choosing this refrigerator! We're thrilled to hear that you found the best price and value for your money at Best Buy in Port Richey, Florida. At GE Appliances, we strive to provide top-quality appliances that meet our customers' needs, and it's rewarding to know that you are a satisfied customer. If you ever have any questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and your trust in our products. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    I love this fridge

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for 7 months and absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge profile fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the fridge and Best Buy’s instore customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge and delivered on time with good workers.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re happy with your refrigerator, and also had a good experience with delivery! If you’d like to share your feedback about the delivery with Best Buy, their customer care can be reached at 1 (888) 237-8289. We’re confident the refrigerator will serve your needs well for a long time to come. GE_Appliances