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Customer reviews

Rating 4.7 out of 5 stars with 242 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers enjoy the 28.7 Cu. Ft. 4-Door French Door Smart Refrigerator, especially the convenience of the internal water dispenser and the ample space it provides. The refrigerator's lighting, capacity, design, and temperature control are also well-received. However, some customers have noted concerns about the quality of the drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 242 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is amazing! Highly recommended. Backlight looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far.. beautiful fridge and works perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible install: Did not unpack and install refrigerator shelves, one was damaged and I can not get a replacement ; Best Buy told me to contact manufacturer Did not connect filter and Ice maker waterline - kitchen and basement got flooded No help from Customer support , sending me from one person to another with no help Went to a store and GM did not want to talk to me , just gave another phone number at this point wasted 8 hours of my time with no resolution Will be canceling my Total membership , and will not buy from the Best buy

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so sorry to hear that you didn't have the best experience with installation. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed 4 Door French Door and glad that I got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this refrigerator as we had been saving and looking for the best time yo purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dimensions inaccurate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dimensions shared by Best Buy to ensure the fridge would fit my space were not the “installed dimensions” which were only available on the box and were 1-2” larger than the dimensions on the website. So, the fridge did not fit in our space and we had to return it. You cannot call Best Buy to talk to anyone at your local store - only India. We cancelled the order and bought one at Lowes instead.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your unit didn’t fit in your space properly and that you had to return the unit. We hope that you were able to find another GE Profile unit that did fit. If we can help with anything feel free to reach out to us anytime. Dianna@GE Profile GE_Appliances

  • Rated 2 out of 5 stars

    Pofile? Not quite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To open the drawers and doors is difficult. The water dispenser inside the fridge is too inconvenient. It's not like the previous Profile line that was made in this country

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For help with your doors and drawers concern, we recommend you take a look at the support article on the GE Appliances website titled: "Refrigerator - Door or Drawer Hard To Open." Thank you for the feedback about the water dispenser, that we'll be sure to share with our product design team. GE_Appliances

  • Rated 1 out of 5 stars

    Terrible installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and movers of this fridge damaged my stairs, my steps, brought a faulty model and didn't install a new water line when i had paid for a new one for installation and now i have to go through a claim through JBHunt. Even when they had to bring the new fridge in they didnt set it up right to the water to automatically fill for the built in pitcher.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. GE_Appliances

  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    The refridgerator is great, delivery not so much.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refridgerator!. We really like the center drawer. The in the door water pitcher is nice too. I do wish the top shelves in the doors were slightly deeper, but they can be used for short jars, etc. The delivery was not as great an experience. It was supposed to be delivery and installation, but my son had to do all the installation as the people doing the delivery were basically useless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive delivery as scheduled. No phone call. Allegedly will now be delivered on 12/5. Contacted customer service stayed on hold for 20 and 30 seconds. Second customer service rep hung up on me. Third rep rescheduled for 12/5 delivery.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We're sorry to hear you're having trouble with your delivery. We encourage you to continue working with BestBuy to ensure you receive updates about your delivery. We truly apologize for the inconvenience and frustration. Kind regards. Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and layout. The drawer is an added plus when hosting it’s a great bonus for serving plates.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything fresh longer than our old fridge. Tons of space and conveniently placed drawers make snacks easily accessed

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    GE profile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this GE profile. I love the interior lighting on the inside. I wanted a door without the exterior water and ice dispenser. I love the drawer for drinks.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This refrigerator features an LED Light Wall. You can easily find even the smallest items in your refrigerator thanks to a showcase LED Light Wall that was engineered to shed bright, uniform lighting throughout the interior. Every shelf is illuminated for enhanced visibility! We're glad to hear you're enjoying this feature, and we're confident the refrigerator will continue to serve you well. GE_Appliances

  • Rated 5 out of 5 stars

    GE refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bright light when you open it! I also love the pitcher of water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great frig!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our sales person was very informative and made our buying experience very easy

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good fridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge,love all the functions , space, from the top to the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Bosch 800 series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator gave me all the features I was looking for, within my budget. I’ve only had it a month, so I cannot comment on durability etc., but it runs great, looks great. If Bosch’s refrigerators are the same quality and engineering as their dishwashers - it will be a AAA purchase. So far, so great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is fine, pitcher is a nice feature, we’re concerned about possible overfilling in reviews, no issues noted.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge and quiet, it's roomy and lighting inside is bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator broke and ended up finding this refrigerator at a great price and also the sales person that helped me was amazing

    I would recommend this to a friend