Customer Ratings & Reviews
- Model:
- PT7800EKES
- SKU:
- 5074442
Rating by feature
- Quality
Rating 4.4 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the 30" Built-In Single Electric Convection Wall Oven with Built-In Microwave, especially the microwave feature and its ease of use. Many appreciate its appearance, modern design, and quiet operation. However, some customers have found the controls to be a bit difficult to use.
This summary was generated by AI based on customer reviews.
Looks good cosmetically, but microwave lacks power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The combo look cosmetically appealing, and fit nicely in our cutouts. However, flash forward over a year, and we find ourselves never using the microwave oven. Reason being, its lacks any significant power and takes forever to heat anything. We have a Panasonic countertop microwave which heats most anything piping hot in 3 minutes. The GE profile hardly gets anything warn in 3 minutes and takes more than double the time to get something hot. For the price, the microwave really sucks. Unlikely to buy the GE Profile brand again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Jazz01 - thank you for providing a review of your combination microwave/ wall oven. We're sorry it seems your microwave lacks power. It is a 1000 watt microwave so it should have as much power as other microwaves. Please check your microwave performance by following these steps: 1) Place a glass bowl (preferably a 2qt. Pyrex measuring bowl) with 1qt. of water in the center of the microwave cavity. The water must be 59-75 degrees Fahrenheit (15-24 degrees Celsius). Heat The water for exactly 2 minutes 30 seconds on High (this is the default setting). A temperature rise in the range of 28-40 degrees Fahrenheit (15-22 degrees Celsius) indicates that the oven is cooking properly. If this does not help, we recommend contacting GE Factory Service for assistance at 1-800-432-2737. Thanks for choosing GE Appliances and providing your feedback! NANCYatGEA
GE Profile oven combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I simply love this oven combination. Would highly recommend this GE Profile. My second one
I would recommend this to a friendGreat upgrade from older model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with upgrading to this newer GE Profile model. Enhancements are great and the service/installation was on time and the contractors were very professional. Great experience!
I would recommend this to a friendGE device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivered was fast and efficient. I love my new wall oven and microwave
I would recommend this to a friendBe Aware - Don't buy GE.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1.5 years old with 3 repairs and is broke again. Within 6 mos of moving in the oven failed, (Communication Error Lower Oven) after being used 4 times. GE came out and replaced a control board. Worked for another 6 mos and failed just out of warranty. Called GE and they said sorry its out of warranty, charge repair only. Was repaired by another appliance repair under home warranty. Lasted 2 mos and was used once then failed same problem. Home warranty sent a different appliance repair out, they replaced a control board and harness. One month later, same problem. Home warranty says replacement now but will not allow replacement cost. Tried to talk to GE about standing behind their name and appliances with no avail. Like any other big company, customer service is a thing of the past. I would not recommend buying this oven or any GE product no matter how good it looks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This is not the ownership experience we want for you and truly apologize for the issues you've had. We'd really like to look into this for you and request that if you haven't already replaced your oven, please reach out to us directly via a private message on GE Appliances social media like Facebook or X and include a copy of this review your model and serial number, address, email and phone number.
Looks nice but.... Not Reliable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been through 4 magnetrons with this microwave. GE providing the repairs. Would never ever recommend this product.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're terribly sorry to hear that you've had the magnetron in your microwave replaced four times. This is certainly not what we'd expect from this model and not the experience we want you to have. If you are still in need of assistance, please send us a private message on any of our GE Appliances social media platforms with your full model and serial numbers, service confirmation numbers, as well as a copy of this review. We look forward to speaking with you at your earliest convenience.
Not worth buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have now owned two of the GE Profile wall oven/micro combinations and they have both been terrible. The paint on the inside of the micro buckled and peeled and the then the oven stopped working. Not just on one machine on a second one also. The second machine only lasted 2 1/2 years. My advise is not to waste your money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Londoner,
This is Megan at GE Appliances. I am very sorry to hear about your experience. This is not what we would expect. If you still have the second appliance please email us the above information via the contact form here: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Our team will be happy to look into this for you. We appreciate your review and look forward to hearing from you soon.