Customer Ratings & Reviews
- Model:
- PT7800SHSS
- SKU:
- 1117077
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the 30" Built-In Single Electric Convection Wall Oven with Built-In Microwave, especially the microwave feature and its ease of use. Many appreciate its appearance, modern design, and quiet operation. However, some customers have found the controls to be a bit difficult to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Microwave
Great Wall Oven!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wall unit is amazing! It has all the bells and whistles and the convection microwave is great!
I would recommend this to a friend Meets our expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this products meets our expectations for dimensions, look and feel
I would recommend this to a friend- Pros mentioned:Microwave
LOOKS STUNNING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THE MICROWAVE AND OVEN. WORKS GREAT! FITS BEAUTIFULLY IN MY NEW KITCHEN!
I would recommend this to a friend - Pros mentioned:Microwave
The oven is great but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven is fantastic, just what we wanted. Delivery and installation were a five week long nightmare. The local store tried but the kids told by the first delivery agent set up a real disappointment.
I would recommend this to a friend Oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged, support has been difficult to get it repaired.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh my. We strongly encourage you to contact your local Best Buy directly. They will best be able to assist you with this matter.
Died in under 2 Years, $1000+ to Fix
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 10/2019 RIP 08/2021 not even 2 years. That's $300 a month for this piece of junk. Was using the microwave oven and the unit just died. Serviceperson said MULTIPLE panels burnt out so it would cost close to $1000 to fix. With no guarantee it won't happen again. Apparently a known issue with this top of the line oven
No, I would not recommend this to a friendVery disappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has been nothing but problematic since purchase. Microwave continues to not heat, repair tech fixes it and 6 months to a year later same issue. Very glad we got the geek squad repair service, it has more than paid for itself. Not Best Buy fault. This is a GE problem, very disappointing to pay this much only to have to continually repair.
No, I would not recommend this to a friendOVEN, COVECTION, AND MICROWAVE ALL IN ONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 wall ovens, a microwave, and a small counter oven for years. I am so looking forward to the compact convenience of this oven set! I also just added a warming drawer! Best Buy had the best prices.
I would recommend this to a friendWall Oven Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay oven--BUT the Microwave notification [ding] --you Can NOT hear!!!
No, I would not recommend this to a friendGreat full size oven microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performs as advertised. Best Buy matches online price from competitor and delivered as scheduled only three days after my order and the product is exactly what we wanted.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance that we wanted to top off the look in our brand new kitchen at our cabin on the lake and it looks absolutely awesome.
I would recommend this to a friendQuality is bad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke just after one year. Very basic usage. GE Profile service is bad.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that your wall oven is not working as expected. We know this isn't ideal, and we completely understand any frustration this situation may have caused. -- Please reach out to us on social media (@GE Appliances) so we can learn more about your situation. -- We hope to hear from you soon. Take care. - Pablo@GEA
New kitchen appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we made an order for a wall oven/microwave with a delivery date of early April. As of now we are looking at delivery of early June and no telling how much that might slide as we have already had our card charged for the total amount....and we specifically told them not to charge our card since we didn't know the delivery date. So far, not impressed, at all. And, no updates throughout.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
Thank you so much for sharing your experience with us. We're terribly sorry to hear that your appliance has been delayed and can certainly understand your frustration. We would recommend continuing to work with your Best Buy regarding your purchase. If you have any other questions, you can reach out to us anytime. Take care. Mike@GEA
Great reviews, but immediately disppointing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did our reserach and selected this one due to high ratings, style and features. Unfortunately, after the first use (3 minute broil), the oven began to pop loudly and shower sparks from within. Apparently shorted out and fried one or both coils. Awaiting a replacement. Very frustrating, but Best Buy Manager "Travis" was very supportive and did what he could to expedite the replacement. The jury is still out on the oven, but Travis and Best Buy still get the highest rating.
I would recommend this to a friendCan't review a product you can't deliver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why are you asking me to review something you can't deliver??
No, I would not recommend this to a friend- Pros mentioned:Cooking performance
satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.looks great, cooks great. great best buy customer service.
I would recommend this to a friend Just cooking!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Learning to use my new ovens, so far so good. They are attractive and modern, a little more complicated than my old one.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review. We appreciate you choosing us for your purchase. We think with time and each use you will be impressed with the many great features that your new convection wall oven offers! Having the microwave built in this unit is also a great perk and convenient for those fast meals and reheating leftovers without needeing a seperate unit.
Looks good cosmetically, but microwave lacks power
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The combo look cosmetically appealing, and fit nicely in our cutouts. However, flash forward over a year, and we find ourselves never using the microwave oven. Reason being, its lacks any significant power and takes forever to heat anything. We have a Panasonic countertop microwave which heats most anything piping hot in 3 minutes. The GE profile hardly gets anything warn in 3 minutes and takes more than double the time to get something hot. For the price, the microwave really sucks. Unlikely to buy the GE Profile brand again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Jazz01 - thank you for providing a review of your combination microwave/ wall oven. We're sorry it seems your microwave lacks power. It is a 1000 watt microwave so it should have as much power as other microwaves. Please check your microwave performance by following these steps: 1) Place a glass bowl (preferably a 2qt. Pyrex measuring bowl) with 1qt. of water in the center of the microwave cavity. The water must be 59-75 degrees Fahrenheit (15-24 degrees Celsius). Heat The water for exactly 2 minutes 30 seconds on High (this is the default setting). A temperature rise in the range of 28-40 degrees Fahrenheit (15-22 degrees Celsius) indicates that the oven is cooking properly. If this does not help, we recommend contacting GE Factory Service for assistance at 1-800-432-2737. Thanks for choosing GE Appliances and providing your feedback! NANCYatGEA
GE Profile oven combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I simply love this oven combination. Would highly recommend this GE Profile. My second one
I would recommend this to a friendGreat upgrade from older model
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with upgrading to this newer GE Profile model. Enhancements are great and the service/installation was on time and the contractors were very professional. Great experience!
I would recommend this to a friend