Customer Ratings & Reviews
- Model:
- PHP9036DJBB
- SKU:
- 7686073
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the 36" Built-In Electric Induction Cooktop's ease of use and clean design. Many find it simple, functional, and easy to clean. Positive comments also highlight the cooktop's sleek and modern appearance. However, some customers noted challenges related to the induction technology itself and its compatibility with certain household electrical systems.
This summary was generated by AI based on customer reviews.
Great tecnoligey for cooking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like how easy it is to clean with no knobs on the cooking surface, It requires a 50 amp breaker and 6 gage wire to power the 36" model so check what you have in your home. The induction cook top makes a ticking sound when the burners are turned on until the elements get broken in. They do not include a full length manual with it you have to download and print it your self if you want a copy.
I would recommend this to a friendBest cooktop ever, makes cooking fast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I upgraded to induction. Cooks food in half the time, but you do have to have pots and pans that are magnetic to work on cooktop
I would recommend this to a friendBrand response from GE Answers
Posted .Hey, there! Thanks for giving us your feedback. We are so happy to hear that you are satisfied with your cooktop and how efficient it is! If you ever need anything in the future, please feel free to reach back out. Welcome to the GEA family! -HannahGEA
Good product bad service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well so far but delivery and ordering was a hassle I ordered in oct and didnt have it installed untill december after many reachedules on their part Think twice before buying anything that needs delivery from best buy
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for reaching out, Hallo. We are very happy to have you in the GE Appliances family. Congratulations on the new cooktop! We apologize for the long wait on delivery but hope it was worth it. Please feel free to reach out to us if you have any questions. - John@GEAppliances
Long lead time for item purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long lead time for item purchased. Have not been able to used this product because it has a three month lead time for delivery. Purchased 25 May 21, estimated delivery 5 August 21.
I would recommend this to a friendSuper Induction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rather than repair our 10-year old induction cooktop, we decided to replace it with a new one. We got the same model so that we wouldn’t have size issues inserting the new cooktop. The only drawback was that we had to wait a month before the installation could be scheduled.
I would recommend this to a friend- Cons mentioned:Induction cooktop
beautiful cook top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again the induction cook tops are not for every household electrical capabilities. Do your homework. Best Buy was awesome at returning but buy a regular cook top .
I would recommend this to a friend Better than gas!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I grew up and learned to cook with a glass cooktop. My wife learned to cook on an electric cooktop. This thing combines the ease of electric with the adjustability and versatility of gas. I love it. It’s beautiful and the controls are perfect. Washes easily and a great looking cooktop as well. Yes, you can’t use cheap aluminum cookware and you have to make sure your pans are magnetic but a minor inconvenience for a great working cooktop.
I would recommend this to a friend- Pros mentioned:Design
Great.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new cooktop. we had to wait a little for it to come in but it was worth the wait.
I would recommend this to a friend Shop Local
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order canceled twice despite delivery confirmations. No cooktop within 500 miles. I live approx 100 miles from NYC, Phila, Wilmington, Washington, DC. Need I go on? Bought the cooktop from a family run appliance store 20 mikes from my house. Better luck next time Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there,
We're quite sorry to hear that your cooktop order was cancelled twice and can understand how upsetting that must be. That's not an experience we want anyone to go through. We do encourage you to continue working with Best Buy to obtain your cooktop. If you have any other concerns, reach out to us. Mike@GEA
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good I think, but haven’t installed or used it yet, time will tell
I would recommend this to a friendWonderful cooktop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop is great, the pricing was the lowest, and the customer service was exceptional. Will continue to purchase all my future appliances at Best Buy.
I would recommend this to a friendFirst Time I invested in a glass top.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went all out with one of the best. Happy so far.
I would recommend this to a friendBeautiful stove top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, I hope it works as good as it looks, I haven’t installed it yet, but I will update my review once I do.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey,
Congratulations on your new cooktop! We can't wait for you to try it out and see what induction cooking is capable of. There's no doubt you'll enjoy using it. Let us know when you install it. Take care! Mike@GEA
Fantastic cooktop for a fantastic price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale, and it's been worth every penny. Fantastic cooktop for those who like the Induction.
I would recommend this to a friendAdequate for our needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile was not our first pick to replace our cooktop but the size of the insert determined our choice.
No, I would not recommend this to a friendterrific stovetop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expert job installing new Electric range,on time and finished in no time ….thank you Geek Squad
I would recommend this to a frienduseless product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was installed, didn't work 2 weeks later service showed up couldn't get it to work. Ordered a replacement unit for another mfg. in stock, couldn't get it installed for two more weeks now delayed because we will be out of town Now scheduled for week of May 9th. Almost 6 weeks without a cooktop. Poor service Best Buy. And I am a designer who who purchases appliances and plumbing items for clients.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - we are very sorry to hear that your cooktop malfunctioned so soon in its lifespan. We can understand how frustrating this can be and we hope to regain your trust in the future. If you have any questions or concerns about your GE Appliances, please don't hesitate to reach out. Be well, Kelsey@GEA
What is the delay?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep delaying delivery-weSTILLL don’t have it
No, I would not recommend this to a friendBeware !!!! BAD BOARDS A LITTLE OF YEAR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A know issue of bad circuit boards was found on our unit. 17 months after buying. Tech found bulletin of know defective boards however GE would not cover. Both boards have to be replaced at $1100. You should look elsewhere from another manufacturer
No, I would not recommend this to a friend- Cons mentioned:Induction cooktop
Quit working after 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All burners quit working after 2 years, trying to get it fixed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello James - thank you for providing a review of your induction cooktop. We're very sorry to hear that it is not working. This is certainly not what we would have expected to hear and we apologize for your inconvenience. If necessary, please feel free to email us using our "Contact Us" page on our website. We may be able to offer additional trouble-shooting assistance. It is our goal to keep your loyalty now and in the future. Thank you for providing your feedback. NANCYatGEA